In order of best to worst -- Golf course is attractive; rooms are average; noise is prevalent, and the morning breakfast routine needs some serious attention.
We stayed here for three nights in June; it was our third Hyatt property in as many months. Because of our platinum status (which is only mid-tier), we were upgraded to a "golf-course view," which was actually quite nice. Our south facing room overlooked the thirteenth hole. Absolutely no complaints about the view. The room is in-line with recent Hyatt refreshes -- lots of wood paneling, LED reading lights, good accessibility to lots of power plugs, and good storage space. Hyatt knows how to make a functional room, and this hotel is no exception. The bathroom was pretty roomy, and I liked that it was shower-only, which meant that it was spacious and had nice tile-work. The shower did only have a half-glass wall, but I didn't have any problems with splashing water. However, the water temperature was much more difficult to regulate compared to big, urban hotels where the heat is instantaneous and constant.
The rooms were somewhat noisy. Fortunately, the noise was mostly from loud children in the hallway, and we generally went to bed after they did and awoke around the same time. However, I could see hallway noise being very problematic. To the hotel's credit, there are many signs asking patrons to be quiet between 9am and 9pm. Also, if you sleep better with a little white noise, the ceiling fans help drown out disturbances.
My only real "issue" was with breakfast at the hotel. In short, it's not worth paying for. We had to wait 20 minutes to be seated on a Saturday morning. I've probably stayed at 50 different Hyatts, Westins, and Marriotts over the last few years, and I've never been handed a buzzer a la Red Lobster and been asked to wait for breakfast. To make matters worse, breakfast wasn't that good. I chose the buffet and it was merely average -- omelette station, scrambled eggs, bacon, breads, melons (no berries or citrus). At $22, it's not the most expensive buffet breakfast I've had, but it had an overall quality of a Carnival cruise. Well, that's not fair...Carnival has more variety but ever so slightly lower quality. I only saw the waiter twice since the place was so busy I assume.
Finally, I'm not sure what the $20 a day resort fee buys (note that Platinum guests only pay $10 since wi-fi is free anytime). I assume it pays for wi-fi and valet parking. However, the other "resort" features all had fees attached -- golf, tennis, spa -- even the lobby business center charges to use the computer and print (this was surprising -- apparently the first five minutes and 2 pages are free, but you have to swipe a card to access the computer; as a rule; I don't swipe my credit card into third-party hotel tech vendor terminals). Well, in fact, the for-charge business center really annoyed me. The one time I needed to use a printer in five years, I stay at the one hotel that still charges for it.
My experience with the staff was normal, which is to say mostly pleasant. My folio reflected 2x "resort fees," which were promptly removed by the hotel operator -- which actually was odd. The operator wouldn't connect me to the front desk, because I assume they were busy. But her initial response of, "what do you need?" was odd in that I felt like I was at a call center where you have to say the right phrase to get through to a person who can actually help. However, she actually was able to help...
Overall, I had a fine time; I wasn't there very much. But I probably wouldn't go back. As an aside, I really enjoyed my stay earlier in the week at the Grand Hyatt Union Square in San Francisco.
- Official Description (provided by the hotel):
- With 550 deluxe guestrooms and suites and over 40,000 square feet of newly renovated meeting and event space, the Hyatt Regency Monterey Hotel and Spa is the most complete hotel destination on the Monterey Peninsula. Nestled in 22 acres of Monterey Pines, the Hyatt Regency Monterey provides the quintessential Monterey experience in a location offering guests close proximity to downtown Monterey, Monterey airport and easy access to the Peninsula's top attractions like Cannery Row, Fisherman's Wharf, Monterey Bay Aquarium, Carmel-by-the-Sea and Pebble Beach. The property offers world-class amenities including two outdoor swimming pools, whirlpools and fire pits, full service tennis facility, state-of-the-art health club, new 12,000 square foot Marilyn Monroe Spa and salon and Pebble Beach Company's Del Monte Golf Course. Also enjoy all three of Hyatt Regency Monterey's unique restaurants and lounges: TusCA Ristorante offers diverse Italian and California cuisine in a beautiful show kitchen setting. Knuckles Sports Bar has been voted #1 by the locals for 10 years straight with 24 HDTV's, 20 draft beers and a full menu with burgers, wings, pizza and more. Fireplace Lounge offers a casual indoor/outdoor environment perfect to enjoy either lunch or dinner and unwind with a glass of wine while listening to live jazz on the weekends. ... more less
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- Also Known As:
- Hyatt Regency Monterey Hotel And Spa
- Hyatt Regency Monterey Hotel Monterey
- Hyatt Regency Monterey Ca