I called and was looking for the same deal our co-travelers received, and the offer on the website: Buy other-inlaws were getting. The webpage shows stay 4 nights, get 50% off. I opted for the four nights of Sat - Tuesday.
They were sold out on "SUPERIOR" rooms for Sat & Sunday, so I said we'd go ahead and accept the Deluxe rooms, even without a change in price (we paid the same for the DELUXE rooms as we paid for the SUPERIOR).
At the time I wasn't sure if we were staying longer, so I added on those last two days (Thursday and Friday) "just in case". They wanted the days "prepaid", but since we weren't sure on the Thursday-Friday, we did not have to pay for them. We ended up with two confirmations for 6 days, charged $70 per night. I pre-paid for four.
Now that I am trying to drop the last two nights (outside the 7 day cancellation window) they are saying they are charging me extra because the rooms are more expensive on the weekend. Say whatever you will, you confirmed the rooms for $70 each night. You didn't write that you'd change the price if I dropped the last two days of my stay.
It doesn't help that when I called, the first man said "Oh, well, we're overbooked"... their overbooking is THEIR problem. Not mine.
I expect that this will be an unattractive situation... I'll report back when it is resolved.
- Official Description (provided by the hotel):
- Our newly designed European-style Inn is an easy walk to Monterey's beaches, City Center restaurants, shopping, nightlife, cultural activities and Old Fisherman’s Wharf. Nearby outdoor adventures include kayaking, biking, hiking, golf, whale watching, horseback riding and much more. Enjoy a panoramic view of Monterey Bay, Del Monte Beach, Monterey's city center and marina from our Rooftop Observation Deck, while sampling complimentary afternoon refreshments during our afternoon tea time and wine tasting, or while just lounging about. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Ebookers, 5viajes2012 S.L. and getaroom.com so you can book your Hotel 1110 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Inn At Del Monte Beach Hotel Monterey
- Del Monte Beach Inn