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“Good, fresh and very priceworthy” 3 of 5 bubbles
Review of Red Roof Inn & Suites Monterey

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Red Roof Inn & Suites Monterey
Ranked #38 of 55 Hotels in Monterey
1 review
“Good, fresh and very priceworthy”
3 of 5 bubbles Reviewed 7 May 2013 via mobile

Arrived late, had an easy check-in by the nice owner.
Got a fresh large room with TV, free WiFi, breakfast, microwaveoven, fridge...in short words, very priceworthy!
The WiFi did not work so good in the evening, but in the morning it was ok again for some reason.
We would stay here again and can recommend it.

Stayed May 2013, travelled with family
Helpful?
Thank pederoxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 8 May 2013
Dear Guest:

I appreciated your business and time for doing a review for us. You feedback is always helpful to others as well as us to improve the quality of service that we provide to our guests.
Sorry for the internet issue you had during evening and started working again next day after resiting it. No excuse for it but sometime DSL won't perform as our expectation. We'll make sure that it won't be repeated in future or other guests.
Again, thank you for sharing your experience with us. We will do our absolute best to make your next stay as pleasant as possible, and it will be better than before!

Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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427 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Ciudad Juárez, Mexico, Mexico
1 review
5 of 5 bubbles Reviewed 3 May 2013

Very happy and will be back to stay there. The staff very helpful I needed a cab and they helped. And its close to downtown. It was nice and didn't have any problems with the room smelling. Thats was my real concern that they say no smoking and you check in and the room smells nasty. Well it didn't smell nasty. It is was nice and clean. Hope to be back very soon .

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gilberto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 4 May 2013
Dear Gilberto:

WOW!!! It's so nice, and tremendous amount of pleasure for us by a "PERFECT" review from you. I must take a pride for your comments. Our efforts are to provide a best comfort to our guests, and we trying our level best for their satisfaction.
Your time, efforts and kind words are truly appreciated!
I’ll share your comments with rest of our team members. Positive feedback is always an encouragement for all of us, as we strive towards the quality and standard of our service.
We certainly hope you spread the word and share your experience with others to come to stay with us.
Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vallejo, California
1 review
5 of 5 bubbles Reviewed 2 May 2013

Went down here to do the Big Sur Marathon. I was very impressed here! Very nice setup; even had an office space! well lit, good customer service Id come back here again in a heartbeat! It is in an ideal location too with a lot of good restaurants just minutes away from downtown monterey without the hassle of the busy streets

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank renahanman88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 3 May 2013
Dear Guest:

I'm very pleased and truly appreciated for your positive review. . It's "AWESOME" and tremendous amount of pleasure for us. Your comfort is our number one priority.
We strive to create an awesome place to stay when visiting Monterey. Considering all of the competition we have from all brands motels, we are working hard to create unique, high quality, best value accommodations for folks coming to Monterey.
We hope to see you again in your next visit to Monterey!
We certainly hope you spread the word and share your experience with others to come to stay with us.
Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
s.v.
1 review
4 of 5 bubbles Reviewed 1 May 2013

Check-in was very friendly and the owners were very attentive to any needs and requests we had. Beds were pretty comfortable, we were asleep within minutes. We upgraded to the deluxe suite and had a great experience, huge 2 room suite that allowed us to spread out and not feel cramped. Hot tub was perfect after running the Big Sur marathon.

Located 7 minutes from downtown Monterey and within 3 minutes of numerous restaurants and a grocery store, this is easy access from Hwy 68 & Hwy 1.

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank r l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 2 May 2013
Dear Guest:

I'm extremely very pleased by hearing y a positive experience of your stay during marathon week end at our Red Roof Inn. It is our pleasure to serve you and we always enjoy doing it.
I’ll share your comments with rest of our team members. Positive feedback is always an encouragement for all of us, as we strive towards the quality and standard of our service.
We hope to see you again in your next visit to Monterey!
Again, thank you for sharing your experience with us. We will do our absolute best to make your next stay as pleasant as possible, and it will be always better than before!

Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
1 review
5 of 5 bubbles Reviewed 30 April 2013

I like staying at Red Roof Inns generally, and the Red Roof Inn-Monterey is no exception. The desk staff was helpful, and the room was quiet, clean, and basic, which was all I really wanted. To fill the 200-character minimum for this comment, I will report that the hotel is a long couple of miles away from downtown and tourist attractions (Cannery Row, Aquarium), which may be useful information for some guests.

  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank One_more_screenname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 1 May 2013
Dear Guest:

Your honest, fair and useful comments are truly appreciated for your stay with us. I must agree that it will help others to make their decision too. In the end I'm so much "PLEASED" that you liked it and enjoyed it. That is all we count, cannot ask anything more than this.
I’ll share your comments with rest of our team members. Positive feedback is always an encouragement for all of us, as we strive towards the quality and standard of our service.
Again, thank you for sharing your experience with us. We will do our absolute best to make your next stay as pleasant as possible, and it will be better than before!
Hoping to see you soon in Monterey!
Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange Park, Florida, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 April 2013

This hotel was gorgeous. I was so very impressed. It was very clean and very comfortable and quite. After 6 days traveling cross country and staying in various hotels along the way I was so relieved to find a quite, comfortable and clean hotel at a very affordable price. We had to have an emergency extension of our stay and the staff was quick to help me out with this and all of my needs through my stay. I am very impressed with the room, the staff and the hotel in total.

  • Stayed April 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natasha W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 27 April 2013
Dear Natasha:

Your comments are so much appreciated for awesome “Perfect” review. I guess we really couldn't ask for much more! It means a tremendous amount of pleasure to our team when we receive such praise.

We strive to create an awesome place to stay when visiting Monterey. Considering all of the competition we have from all brands motels, we are working hard to create unique, high quality, best value accommodations for folks coming to Monterey.
We hope to see you again in your next visit to Monterey!
We certainly hope you spread the word and share your experience with others to come to stay with us.
Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roseville, California
1 review
3 of 5 bubbles Reviewed 24 April 2013

We had a double bed family style room, it was spacious and newly updated/remodeled.
It was a clean room with a nice refrigerator and micro; and a larger bathroom. Bring your own coffee maker, the little one in our room did not work well. I was a little disappointed with the "continental breakfast", I know that does not guarantee much, but with three little kids its a nice amenity instead of going out to breakfast every morning. They would run out of things by 8:00am. (Except the sugar cereal) Other than that, staff is friendly and helpful! I would stay again and make other plans for breakfast.

  • Stayed April 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jjsmommy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this review, 25 April 2013
Dear Guest:

Your comments are appreciated regarding your stay at the Monterey Red Roof Inn. We always enjoy hearing about the positive experience our guests have at our hotel.
Sorry about the coffeemaker, as no one brought it to our attention, otherwise we could have replaced it.
Continental breakfast is not a brand standard, but for our valued guests we want to do it for courtesy and seasonal. All our guests have a different opinions about the breakfast, so currently we are going through an experimental purpose, and trying out what will work and what won't! Your suggestion will be considered as one of the feedback. We'll definitely come up with some inputs and would able to offer better in the future.
I truly appreciated your stay and your time for doing a review for us. I hope to see you back soon when you visit to Monterey again and you will feel the difference.

Sincerely,
Neil (G.M.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites Monterey

Property: Red Roof Inn & Suites Monterey
Address: 2227 Fremont St, Monterey, CA 93940-5404 (Formerly America's Best Value Inn & Suites - Cypress Tree Inn)
Region: United States > California > Monterey County > Monterey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Monterey
#5 Best Value Hotel in Monterey
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn & Suites Monterey 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Red Roof Inn & Suites Monterey is non-smoking and conveniently located near Highway 1, 68 and 218 near the juncture of Monterey, Seaside and Del Rey Oaks. Less than 5 miles away from Monterey Fairgrounds and the beach, it's easy for our guest to enjoy major events and the California sun. Drive a little further and you can visit the famous Fisherman's Warf as well as Cannery Row; where you can enjoy shopping, fine dining, entertainment and the Monterey Bay Aquarium. For the adventurous type, only 15 minutes away, you can visit Pebble Beach and the renowned 17-Mile Drive. Enjoy gourmet restaurants, shopping and multiple golf courses along the ocean. you can also visit numerous missions and historic monuments around the area. Red Roof Inn & Suites Monterey is ideal during major seasonal events such as; the Monterey Jazz Festival, Monterey Auto Week, the Big Sur International marathon, and Mazda Raceway Laguna Seca. our location is convenient for all events, and we offer great deals on advance bookings along with ample parking for a variety of vehicle sizes. Red Roof Inn & Suites Monterey is non-smoking and has 55 newly renovated rooms ranging from standard accommodations to suites. All rooms feature free WiFi, a 32" LED TV, a microwave, refrigerator, In-Room Coffee, a hair dryer, and an iron & ironing board. Enjoy quality time with the family in one of our 2 Family Suites offering 2 king sized beds, a jetted spa tub, a living area with a fireplace and two 32" LED TV's. We also offer a seasonal continental breakfast, primarily during the summer months. Experience our complimentary coffee-house style coffee and tea in the Lobby. We also offer an on-site snack machine, soda machine and ice machine and feature a cafe shop conveniently located on our lot. The Red Roof Inn & Suites Monterey has ample parking able to accommodate any size vehicle. We also have an on-site RV Park which includes hook-ups ranging from electric 120v line, water, cable and septic station for all RV guests. We can accommodate RV sizes ranging anywhere from10'-60'. One family pet per room is welcome. ... more   less 
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Also Known As:
America`s Best Value Inn And Suites - Cypress Tree Inn
America`s Best Value Inn & Suites - Cypress Tree Hotel Monterey

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