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Red Roof Inn & Suites Monterey
Ranked #38 of 56 Hotels in Monterey
Reviewed 24 June 2013

My wife and I and dog had a great stay at the Red Roof Inn-Monterey. They have a great pet policy. The rooms were clean and the facility was conveniently located. I would definitely recommend this hotel. Overall, a great value for a great location. The staft was very friendly and helpful.

Room Tip: Choose 104 in the back.
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  • Stayed: June 2013, travelled with family
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Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 25 June 2013

Dear Eric,

Your positive feedback about your stay are very important to us. I guess we really couldn't ask for much more! It means a tremendous amount of pleasure to our team when we receive such praise. We take guest service very seriously and that is our NUMBER ONE priority. We want to make sure when any guests arrive at our hotel, that they are taken care of right away in the most kind matter.
We work very hard to create an amazing environment as soon as the guest walks into the lobby. We want the guest to feel warm and welcome when they visit Monterey, CA since it is a great destination for families that come from around the world. We want to set ourselves apart from all the other competition and we will do anything to make sure our guests consider us the number one place to stay when visiting Monterey, CA.
Thank you! We would love for you to come back and enjoy your stay with us. Please book directly with us next time to ensure that we accommodate your every need.
Again we appreciate your time and effort to share your thoughts about us and please make sure to recommend us to your friends and other family members. That would be greatly appreciated. We hope to see you again in the future.

Sincerely,
Neil (G.M.)

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315 - 321 of 455 reviews

Reviewed 18 June 2013

My Wife and I were on a sightseeing trip to Monterey. We pecifically wanted to bring our dog and they have a great Pet policy. The amenities were awesome and event hough we eat breakfast there when I was checking out the spread lookd great. Easy access to and from the Wharf and Cannery Row. Highly Recommend anytime and definitelt will stay here again.

  • Stayed: June 2013, travelled as a couple
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Thank Sundance61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 19 June 2013

Dear Guest:
Your comments are so much appreciated for awesome “Perfect” review. I guess we really couldn't ask for much more! It means a tremendous amount of pleasure to our team when we receive such praise.
We strive to create an awesome place to stay when visiting Monterey. Considering all of the competition we have from all brands motels, we are working hard to create unique, high quality, best value accommodations for folks coming to Monterey.
Thank You! We'd love to host you again. Please book directly with us to make sure we accommodate you per your needs.
Again we appreciate your time and efforts, and requesting you to spread out the words to others. We hope to see you again.

Sincerely,
Neil (G.M.)

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Reviewed 18 June 2013

Ok, call me "choosy" if you want but I do not understand how it is possible to give the maximum evaluation to this place...
It's a good, average place. The rooms have been re-styled and this is good, but the structure is always the same: thin walls, smelly moquette and no elevator. Ah, I want to add that two towels of mine had not been washed.
And during the night it's definitely cold..

The breakfast was good, the people at the reception is nice, it is relatively low cost and in a good position. I'll probably will go back again... but that's not a 5-stars place!

Room Tip: NO LIFT...but if you're on the 2nd floor nobody walks on your head.... the right room depends on...
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  • Stayed: June 2013, travelled solo
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Thank Pece_77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 19 June 2013

Dear Guest:
Thank YOU, so much for your comments. I knew you were busy, so it took bit longer for you to got back to us. But I was sure that you will let us know about your experience staying with us.
Your fair opinion is truly appreciated and we thank you for taking out your valuable time to do the review for us.
I understand your concerns: lot of things changed, added and upgraded since you came to stay long time ago. We got new a/c, heater, windows and breakfast standard is upgraded too. We are always putting our efforts for new enhancement/experiments and implement after it suits best to us as we getting feedback from our guests.
We would love to host you again to feel the difference of our new upgraded look!
Hope to see you again when you visit again in Monterey, CA.

Sincerely,
Neil (G.M.)

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Reviewed 12 June 2013

we stayed here for a night while travelling through the USA the owners where very friendly and the accommodation very cheap but the room where extremely clean and roomy . not a lot to do in this town but great for a stop over close to convenience store and Laundry

  • Stayed: June 2013, travelled with family
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Thank owlbright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 13 June 2013

Dear Guest:
Thank You for your feedback and experience of staying with us. We are so pleased to hear from you, as we always we would like to see POSITIVE feedback from our guests for their stay.

Thank You! We'd love to host you again. Please book directly with us to make sure we accommodate per your needs.

Again we appreciate your time and efforts, and requesting you to spread out the words to others. We hope to see you again.
Sincerely,
Neil (G.M.)

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Reviewed 8 June 2013

I love this hotel, interior and outdoor view is excellent. love their room amenities. and customer service 24 hr. Very welcoming front service.Been hear long time and feels like a family environment. Timely public bus service in front of the hotel. restaurants are all walking distance. 5 minutes drive to airport and attraction are closer then you think.

In a word everything is in one place...!!!

Room 74
Red Roof Inn

  • Stayed: May 2013, travelled as a couple
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1  Thank Alam-June13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 14 June 2013

Dear Mr. Alam:

My entire staff is so much PLEASED by getting a positive feedback for your stay! It's wonderful!

Your comments are so much appreciated for awesome “Perfect” review. I guess we really couldn't ask for much more! It means a tremendous amount of pleasure to our team when we receive such praise.

We strive to create an awesome place to stay when visiting Monterey. Considering all of the competition we have from all brands motels, we are working hard to create unique, high quality, best value accommodations for folks coming to Monterey.

We certainly hope you spread the word and share your experience with others to come to stay with us.
Sincerely,
Neil (G.M.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2013

Came to red roof inn on one of the busiest weekends of the year and was checked right in to the room immediately. Raki, the manager is very friendly and helpful.. We will definitely return the next time we are in the area

  • Stayed: May 2013
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Thank cburton040688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 28 May 2013

Dear Guest:
WOW!!!, what can we say but express our utmost gratitude to you for leaving a perfect review. We always get a bit giddy when we get these perfect scores because it means so much to us. We are really working super hard to make The Red Roof INN one of the hidden gems and best values to stay in Monterey and reviews like yours really capture our efforts.

Thank You! We'd love to host you again. Please book directly with us to make sure we accommodate per your needs.
Again we appreciate your time and efforts, and requesting you to spread out the words to others. We hope to see you again.

Sincerely,
Neil (G.M.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2013

This place was fairly and firmly adequate. The staff were friendly enough checking us in. The room was clean and everything worked - we checked straight away, because there was a big sign in the lobby saying if you didn't report anything as dirty or needing repair in the first 30 minutes, tough luck basically. The bed was very comfy, the shower had good water pressure and was hot. The location is great - right near a Safeway, Denny's, and the bus stop for the Jazz route that goes to the aquarium.

The only things that weren't so great was that the coffee in the rooms was like paint stripper - I know it's never very good quality in places like this, but this was the worst I'd ever had. Also, the internet, although not too bad at first, became almost unusable over time - dropping out every 5 minutes, only 1-2 bars of signal - it was very frustrating in the evenings when we tried to plan our schedule for the next day,

  • Stayed: May 2013, travelled as a couple
    • Value
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Thank purringcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, General Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 28 May 2013

Dear Guest:

Thank you for taking out your valuable time to give us your feedback. It's very appreciated as it's always encourage us towards leading the improvement of our service.
In regards to your concern about coffee, we'll definitely follow up with supplier because it comes in form of packets from vendor and we not able to do any modification on it. We'll sure take care of it.
2nd: I apologize for the WiFi that has intermittent issue, but it's resolved now. We'll make sure it won't occur again!
I truly appreciated your business and hoping that you will give us one more opportunity to serve you!
Please contact us on your next visit to Monterey, CA: and we promise that we'll do our absolute best to make your stay as pleasant as possible!

Sincerely,
Neil (G.M.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Roof Inn & Suites Monterey

Address: 2227 Fremont St, Monterey, CA 93940-5404 (Formerly America's Best Value Inn & Suites - Cypress Tree Inn)
Region: United States > California > Monterey County > Monterey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Monterey
#5 Best Value Hotel in Monterey
Price Range: £42 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Monterey 2*
Number of rooms: 50
Official Description (provided by the hotel):
Red Roof Inn & Suites Monterey is non-smoking and has 55 rooms ranging from standard accommodations to suites. All rooms feature free WiFi, a 32" LED TV, a microwave, refrigerator, In-Room Coffee, a hair dryer, and an iron & ironing board. Enjoy quality time with the family in one of our 2 Family Suites offering 2 king sized beds, jetted spa tub a living area with a fireplace and two 32" LED TV's. Experience our complimentary coffee and tea in the Lobby. We also offer an on-site snack machine, soda machine and ice machine and feature a cafe shop conveniently located on our lot. The Red Roof Inn & Suites Monterey has ample parking able to accommodate any size vehicle. We also have an on-site RV Park which includes hook-ups ranging from electric 120v line, water, cable and septic station for all RV guests. We can accommodate RV sizes ranging anywhere from 10'-60'. One family pet per room is welcome. ... more   less 
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Also Known As:
America`s Best Value Inn And Suites - Cypress Tree Inn
America`s Best Value Inn & Suites - Cypress Tree Hotel Monterey

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