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Reviews (472)
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Reviewed 25 March 2014

Our family stayed at the Red Roof Inn in Monterey, CA this past weekend (3 nights). This property was well kept, clean, reasonably priced, and with all the amenities most vacationers and travelers need - micro, frig, flat screen tv, free wifi, etc.. The rooms were clean, smelled fresh, quiet, and if I recall correctly, no smoking was allowed - which was good for us. The receptionists at the front desk were nice, friendly, and helpful. The location was great with Cannery Row about 10 minutes away, and restaurants all around the Inn itself. We would stay here again for sure!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 7 April 2014

Dear Caroline,

We are honored that you wanted to share your experience staying with us and that you also gave us a perfect rating. My staff and I always try to put our best foot forward into making sure the guests enjoy their stay, especially when they are traveling as a family. We are glad you were able to enjoy all of the different amenities that we have to offer. We always want to take that extra step in giving our guests more than what they deserve. My housekeeping staff works very hard to ensure that all the rooms are kept perfectly clean for our guests to enjoy. Please refer us to your other friends and family and we really hope to see you again in the future. Also, next time be sure to make a reservation directly through redroofinnmonterey.com or by giving us a call at 831-372-7586. By booking directly with us, your reservations are always guaranteed.

Thanks,

Neil (G.M.)

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Reviewed 24 March 2014 via mobile

Really enjoyed my stay here. The grounds were clean, safe, and well cared for. Rooms are super clean with every convenience you need. I even had a microwave! My fridge made some strange noises and the walls are thin enough to hear your neighbors pretty well, but that was the worst of it. Continental breakfast each morning was such a nice touch. My concierge was Jasmine and she was incredibly sweet and responsive. RRI helped make my Monterey getaway extra special!

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
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1  Thank jnichole808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 25 March 2014

Dear Guest,

We are very happy to hear that you wanted to share your experience staying with us. We always want to make sure that our guests take advantage of everything that we have to offer. We are glad that you were able to enjoy all of the different amenities in the room such as a microwave and fridge. We are also happy to see that you were able to take advantage of our continental breakfast. My staff is extremely nice, and they know how to take care of our guests and we are happy that you noticed that with Jasmine. Please do refer us to your friends and family and we really do hope to see you again in the future. Also, next time do book with us directly or through redroofinnmonterey.com. By booking directly with us, your reservations are always safe and secure.

Thanks,

Neil (G.M.)

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Reviewed 22 March 2014

Great experience with red roof all of the hotels were booked or reserved today due to multiple events in Monterey . Neil gave me a great deal with welcoming arms. Will definitely come back again.

Thanks Neil!


Nate

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Louiedasaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 25 March 2014

Dear Guest,

We admire that you wanted to share your experience staying with us and that you gave us a perfect rating. My staff and I work very hard each and every single day to ensure that we receive excellent reviews just like yours. We always have to go beyond our limits to make our guests happy and it always pays off, because it brings good business. I am glad to work with giving you a great deal and I will always be prepared to give you more great deals. Please do refer us to your friends and family and we really do hope to see you again in the future.

Thanks,

Neil (G.M.)

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Reviewed 18 March 2014

The room was very clean for the 5 days we stayed at the motel. It is an old style motel with thin walls and we could hear folks in the rooms next to us if the rooms were occupied. Good price and great location. We could walk to several wonderful restaurants and you are minutes away by car to Monterey attractions. The continental breakfast is rather sad and it wouldn't take much to offer more healthy breakfast items.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Mabel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 19 March 2014

Dear Mabel,

We are glad to hear that you wanted to share your experience staying with us. Customer service is our number one priority and we value each and every one of our guests. We want to make sure that we fulfill all of their needs in the kindliest manner. We sincerely apologize about the wall issue. We will make sure next time that it will not be a problem for you. Please refer us to your friends and family and we really do hope to see you again in the future. Also, next time do book directly with us or through redroofinnmonterey.com. By booking directly with us, your rooms are always guaranteed without any issues.

Thanks,

Neil (G.M.)

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Reviewed 12 March 2014

Staff was extremely friendly and knowledgeable. There are a lot of restaurants and shops in walking distance including a Denny's and Cvs and little diner right across the street. The room was very clean and quiet and parking was good.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Kat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neil P, Manager at Red Roof Inn & Suites Monterey, responded to this reviewResponded 13 March 2014

Dear Kat,

We are extremely delighted that you have given us a perfect rating based on your experience staying with us. We always strive to keep our guests happy in the best possible way. When our guests are happy, it means that we are achieving our everyday goals and tasks. We are glad to hear that you were able to enjoy the cleanliness of our newly renovated bedrooms. Parking was quiet and good, which is a good thing for all of our guests so that they can enjoy a good night sleep. Please do refer us to your friends and family and we hope to see you again in the future. Also, next time do book directly with us or through redroofinnmonterey.com. By booking directly with us, your reservations are always guaranteed without any hassle.

Thanks,

Neil Prabhu (G.M.)

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