The weather was cool during my visit, but the lobby was warm & inviting with its indoor trees & lots of comfortable seating. Upon check-in, I was greeted by friendly staff & the warm cookie was a nice touch. From the bar area, I could hear a wonderful musician playing, the acoustics bouncing throughout the entire lobby. The bar staff were friendly, not at all stuffy. My room was nicely appointed, clean, and the bed very comfortable.
I had some difficulty getting back from my bike ride down to Carmel and wasn't able to make it back to the hotel in time for checkout. One quick call and the lady at the front desk had me sorted for a later checkout, beyond what they would normally consider "late". I am so grateful for the wonderful service I received.
The proximity to the Wharf, and the short walk to Cannery Row make this hotel ideally situated to check out many of the attractions that Monterey has to offer.
- Official Description (provided by the hotel):
- The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more less
- Reservation Options:
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- Also Known As:
- Portola Hotel And Spa At Monterey Bay
- Portola Hotel Monterey Bay