Had to write this review. Spent two days at this hotel and ended up having a great time. Got to the hotel late on a Friday and were put next to the ice machine. My husband called the front desk to see about getting another room. The front desk clerk was very nice and promptly moved us to an upgraded room. They sent a bellman to move us as well. After that, everything just kept getting better. We brought our two children and shortly after our move, the bellman brought us warm cookies and milk and two stuffed whales for the kids...very, very nice!!
The rooms are great and the concierge spent almost an hour with me while we tried to figure out what to do with the kids. Food was very good too. This was one of the best hotel experiences we've ever had. In the end, it's all about service!! We would recommend this place anytime.
- Official Description (provided by the hotel):
- The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED Certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, three on-site restaurants including a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Priceline, Hotels.com, Ctrip TA, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Portola Hotel & Spa at Monterey Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Portola Hotel And Spa At Monterey Bay
- Portola Hotel Monterey Bay