We were with Caravan tours, and this was the Hotel for Monterey. The Hotel is beautiful, rooms clean, beds comfortable, bathroom clean. Nice touch, little seals on the tub, you can keep! The restaurant, Jakes, was excellent one of the best meals we had, service was good and pleasant. But, we were there during an unusually warm spell, the room was hot! My husband tried to turn a/c on, we got heat, called front desk, we were informed they don't have ANY A/C in any room!! Every person on our tour was doing the same thing! We opened the shutters, there was a screen, w/patio outside, and ceiling fan in room. The problem, we were right beside a very busy street. all you could hear was noise. Went to front desk and they were very pleasant about changing our room. The room was in a quieter section of the hotel, but when you opened the shutters and had the screen to get air, again, you could hear all the noise from the wharf and the convention center below. I could not sleep at all, you could hear fire engines any kind of noise from outside . This totally ruined what a great hotel and location!!
- Official Description (provided by the hotel):
- The Portola Hotel & Spa reflects the captivating spirit of a rich, historical setting surrounded by everything that the Monterey Peninsula has to offer. Your stay at the Portola Hotel begins with warm homemade chocolate chip cookies, provided at check-in. As the only Silver LEED(R)-EB certified hotel on the central coast of California, the hotel boasts 379 guestrooms and suites, an award winning full service day spa, two on site eateries, a craft brewery and more! Portola Hotel & Spa is one of California's premier family-friendly destinations offering easy access to Monterey's favorite attractions. The hotel is also pet friendly. ... more less
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- Also Known As:
- Portola Hotel And Spa At Monterey Bay
- Portola Hotel Monterey Bay