Not sure what if the other people that reviewed this place with good remarks were confused with another place or just plain dumb. Here is the first tip that this place isn't the greatest, the business next to it is an adult bookstore and theatre. Take a look at the google street view and you'll see it. When I was checking in it was hassle free and the young lady that was at the desk was friendly. We had a two room suite which was relatively clean. We checked in after 5pm and didn't realize until later that night that two of the lamps were not working along with the telephone. I called the front desk (from my cellphone) and let the gentleman know of the issues. He then asked if I really NEEDED the phone because it is a major thing to replace. I then asked him if it isn't a safety issue and he reluctantly agreed to replace the phone in the morning with the two light bulbs. While we were having breakfast the following morning one of the lights was fixed but NOT the phone nor the second light. After a second call to the front desk the desk attendant came to the room 30 mins later with a new phone and bulb to put into the lamp that was without a bulb. Breakfast is okay, as long as you get there in time because there are no attendants. Once the food is done, that's it. See the attached photos PRIOR to the end of the breakfast time. Not sure if the other rooms have cleaner showers, but our wasn't in too good of shape as far as cleanliness goes. The furniture is beat up and is beyond its useful life. Don't lean on it or place anything in the drawers because it may fall apart. The morning of checkout I was getting ready to iron my clothes but the broken ironing board had other plans for me. There were random doors on the property and other building materials that made it look bad. The landscaping was nice, maybe to draw your eye away from the other problems. Lastly, the 'indoor' pool is really a COVERED pool. The pool was clean but it isn't completely indoors. It looks like the shady ownership also tried to cut corners and save a few bucks with the poor ceiling repairs in the pool area. Parking isn't horrible here, but it isn't good either.
- Official Description (provided by the hotel):
- Our hotel is conveniently located minutes from all the major attractions of Monterey such as the Aquarium, Fisherman's Wharf, 17 mile drive, Cannery Row and Carmel. We have several room types that range from 1 Queen/King bed to 1 bedroom suites with 3 beds. ... more less
- Reservation Options:
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- Also Known As:
- El Castell Hotel Monterey