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“GREAT LOCATION & VALUE FOR MONTEREY/CARMEL”

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BEST WESTERN Park Crest Inn
Ranked #19 of 55 Hotels in Monterey
GreenLeadersSilver level
Walnut Creek, CA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“GREAT LOCATION & VALUE FOR MONTEREY/CARMEL”
Reviewed 16 June 2014

Highly recommend! clean pool; excellent breakfast; caring staff that bend over backwards; great bed and clean room; excellent value. Gave us directions for biking and hiking; checked on us to make sure if we needed anything. Super!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank londongal39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, 31 August 2014
Dear londongal39, Wow! thank you for such a wonderful review! We are happy that you had a wonderful stay with us, we work very hard everyday to making our hotel look great and comfortable for every guest. We hope you will visit us again soon.
Best wishes,
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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588 reviews from our community

Traveller rating
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    134
    33
    14
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Danish first
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English first
Sun Lakes, United States
1 review
Reviewed 14 June 2014

No problems with the facility, very nice location near all the things that Monterey has to offer, being located close to the ocean and the famous Pebble Beach golf course. Only problem I encountered was the WiFi went down, but the employee stayed on top with the provider and had the system back up in reasonable time.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jacobus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, 31 August 2014
Dear Jacobus J., thank you for your review we are happy you enjoyed your stay with us. I'm sure you also enjoyed all the area attractions you had a chance to visit. I do apologize for the inconvenience with the WiFi but I am glad one of our staff members kept you updated on how long it was going to be. We hope to see again soon.
Best regards, Vicky
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Manteca, California
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 June 2014 via mobile

Fluffy beds fluffy pillows a great place for a overnight stay. Best part is the continental breakfast they have pancakes Mmm. Plenty of parking we had a nice stay. We walked to our room from cannery row it was about a 3 mile walk not bad

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Charlene U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, 31 August 2014
Dear Ms. Charlene U., I'm so glad you had a wonderful stay with us at our hotel and also enjoyed the continental breakfast. We look forward to seeing you again when you are in the area.
Best wishes,
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 June 2014

We spent one night at this budget hotel which suited us just fine. Clean, all amenities that you could need for a night and a plentiful breakfast - all at a very good price. We walked to Fisherman's Wharf which took 20 minutes. As we had a great meal at the Old Fisherman's Grotto (see my restaurant review) we were grateful for the opportunity to walk it off! Our only gripe was the mattresses and pillows need renewing.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovelife22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, 5 September 2014
Dear lovelife22, thank you for such a wonderful review we are glad our hotel was suitable for you and the amenities in the room were useful to you also that you enjoyed our continental breakfast. Yes, our area attractions are walking distance from our hotel and were glad you had an opportunity to visit our Fisherman's wharf and had a delicious lunch/dinner. I would like to say that we will try to improve on the areas you had an uncomfortable stay.
Best wishes, Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterey, United States
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 June 2014

I booked this hotel thinking it would be nice but it turn out not so good. The room is too small, the room smelled musty, the pool is not heated, there was no air conditioning, I was not automatically upgraded to a better room as a Diamond member nor took the initiative to do so. I believe when you work at a hotel you should be on top of your game by paying attention to your elite members which other hotels do. I was given a small gift which is supposed to be a snack and it was only a water & one tiny potato chip and a bunch of worthless papers? seriously is this how you thank your diamond members? I would have rather have an upgraded room which I did not even ask since I wanted to see if they would take the initiative to offer it which they did not. The breakfast was bad and disorganized. If you are going to charge that much for your room at least have some decent breakfast. The quality next door is by far a better breakfast and better rooms and they have a very nice heated pool. The bathroom is not updated. So please do not charge for something you don't offer and the quality is not there. Be more realistic! I hope this help other travelers.

Room Tip: Have a look at the room first but would stay at quality or clarion which are nicer ones.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Armando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Manager at BEST WESTERN Park Crest Inn, responded to this review, 7 June 2014
we apologize for any inconvenience! we try to accommodate all our guest best way possible. We do have some room with air-conditioning which you have to request in advance. we hope you will give us chance in future to correct our mistake.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

We were 4, had a 2 queen beds in a room for quite a good price, enjoyed the swimming pool and the breakfast in the morning. They have an amazing pancakes machine that's worth seeing :) and using.
A bit far from the coast and no laundry services are available thow.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Etienne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkcrestInnGM, Front Desk at BEST WESTERN Park Crest Inn, responded to this review, 5 September 2014
Dear Etienne F., thank you for a great review, we are glad you and your family enjoyed to stay with us at Best Western Park Crest Inn. We are happy to hear you had fun in the swimming pool and also took part of our delicious continental breakfast and enjoyed our pancake machine. We hope to see you soon.
Best regards,
Vicky
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springfield, Mo
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 May 2014

Esmeralda Frausto (the manager) makes this place feel like "home" to every guest who enters. It was obvious from the moment we walked in that she genuinely cares about this property and those who stay. Our stay at the Park Crest Inn was one of the highlights of our California vacation. To quote Esmeralda, "You come in as friends and leave as family."

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Park Crest Inn

Property: BEST WESTERN Park Crest Inn
Address: 1100 Munras Ave, Monterey, CA 93940-4514
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Monterey
#17 Business Hotel in Monterey
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — BEST WESTERN Park Crest Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Park Crest Hotel Monterey
Best Western Monterey
Monterey Best Western

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