My husband and I stayed here for my birthday on Saturday May, 25 2013. I inadvertently left a pair of very special shoes behind. We checked out Sunday and went directly home where I unpacked and realized I had left my shoes. They were very unique and the last thing my mother gave me before she died. I immediately called the manager and left my information. He promised to call me right back when he had the shoes. He never called. I kept on it calling every day, several times a day leaving the same information again with the manager as well as with the owner and front desk man. They always promised to call right back but not once did they. Finally one week later I spoke again to the manager who said they did not have my shoes. Despite having a lost and found policy they were never turned in or logged in by housekeeping. I told him exactly where I left those shoes and offered a $50 reward. I am responsible for leaving them behind, however nothing overides honesty, especially if you want to operate a good business. The manager said he trusted his staff and thought I was a liar. I got angry and advised him that California law requires the finder of property to make a reasonable attempt to locate its owner, otherwise keeping the item is THEFT! My family has stayed at this location more than 50 times only because it's cheap and we were attending relatives' graduation ceremonies from the Naval Academy. Not a single one of us will ever go back.
- Official Description (provided by the hotel):
- We are conveniently located in Monterey minutes from all the major attractions such as the Aquarium, 17 mile drive, Pebble Beach, Cannery Row, Fisherman's Wharf and Carmel. Our hotel also features pet friendly rooms upon request. All rooms have been recently remodeled at the end of 2016. ... more less
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- Also Known As:
- Best Western Ramona Hotel Monterey
- Best Western Monterey
- Monterey Best Western