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“Not our best choice”

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Comfort Inn Monterey by the Sea
Ranked #20 of 56 Hotels in Monterey
Toronto
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not our best choice”
Reviewed 4 August 2012

Last week we stayed at this motel for a night on our road trip down the PCH. We were freaked out when we saw a bed bug - maybe two. Wrong choice. Disappointing to say the least. Does this warrant a credit at least?

  • Stayed July 2012, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
2 Thank malabartoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellerMonterey, Front Office Manager at Comfort Inn Monterey by the Sea, responded to this review, 17 August 2012
We take concerns like yours very seriously. Please call us to help investigate your concern. Ask for Front Office Manager. Thank you.
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881 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (150)
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English first
Renton, Washington
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 August 2012

I stayed at this Comfort Inn in June 2012, and it was a very nice stay. I am a frequent traveler and spend quite a few nights away from home. I was in Monterey for a week, and while it wasn't perfect, it was a very pleasant surprise. My room was cleaned well every day, the hotel is real close to a mall (that has a Starbucks!), and the bathroom was deceptively huge and roomy. If you are looking for high Choice Hotel standards, I would definitely pick this hotel. While the parking is pretty condensed (not much room to back out, but saw plenty of big SUVs there), and the breakfast area is real small (I just took food to my room), I would definitely stay here again !

Room Tip: Stay here if you want the most for your buck
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dutch S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellerMonterey, Guest Relations Manager at Comfort Inn Monterey by the Sea, responded to this review, 6 August 2012
I am glad we were a "pleasant surprise", especially as you are a frequent traveler and know your hotels. Yeah for Starbucks at the mall across the road! Next time you visit us try the newly open Provence Bakery (about 5 stores down from Starbucks). Great Croissants or breakfast sandwiches. They open at 6am. See you on your return trip to Monterey. Call hotel direct and we can book the same room for you based on availability.
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Carrollton
Level 6 Contributor
185 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 27 July 2012

We were only here 1 night, but it worked for us.

Pros - nice property, clean & well looked after, good breakfast buffet, bathroom vanity area was separate from toilet/shower which made for ease of getting ready to go; good location not far from bay area

Cons:
Beds need to be upgraded - more than 1 night would have been uncomfortable.
Only 1 light switch worked all the lights in the room - no night time reading unless everyone is up.
Pool area, although it was way too cold to swim, did not look like it was ready to swim - might be an issue for parents of younger kids.

Overall, this is a good place for 1 night in Monterrey.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jetsetterwannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellerMonterey, General Manager at Comfort Inn Monterey by the Sea, responded to this review, 30 July 2012
Thank you for your feedback and were glad that you enjoyed our clean rooms and our amenities. We do have one light switch that works the main ceiling lights. However, the bed side table lamps meant for night reading do operate individually. The hotel does have 2 pools. One (larger) is open and the other smaller one is closed. We will do a better job of communicating this at check in.
Hope to see you soon when in Monterey again.
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Level 5 Contributor
68 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 July 2012

Stayed just one night on way to Big Sur,but was pleased with our choice.Attractive setting with lovely flower pots and baskets. The staff were very pleasant and helpful, the room was fairly basic but comfortable. Breakfast was very good far better than we were offered else where on our trip.The girl at breakfast kept everything clean and replenished. There is a large shopping centre across the main road which has a good selection of restuarants if you don't feel like walking downtown.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saintaidans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravellerMonterey, General Manager at Comfort Inn Monterey by the Sea, responded to this review, 24 July 2012
Thank you for your comments. We are glad we met your expectations and especially exceeded on our Breakfast Hope you had a great trip to the Central Coast. Perfect weather to drive down scenic Highway 1.
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florida
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 July 2012

I had read previous reviews regarding the pillows being small, lots of flies... I tried to cancel and would not be able to due to our AA points would be lost. We stayed here for 3 nights. Well, I guess if you are looking for a clean, convenient, and not planning to "use" the facilities, this is fine. The rooms are very very small. The bedspread had ink writing on it. The bathroom door has pen marks as if a small child had scribbled all over it. The shower stall is so small. However, it is very clean. The front desk is so nice. I did request a bigger pillow and they were very kind. Breakfast lady was very nice and it was adequate. One pool was working and the other one was closed down. It says heated, but coming from Florida.. this is toooooo cold. There is a Fresh Market, CVS and easy access to anything you need. If you are looking for more ambiance, this is not for you. THis would be great for kids and families. Or a single. It was fine for my husband and myself as we were up early and just returned late at night after many days for just seeing sights... Bed was comfy, but the bedspread kinda freaked me out.... Furniture is dated, but again.. Very clean and nice staff

Room Tip: Choose to pick one on the end and in the back...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teacherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Comfort Inn Monterey by the Sea, responded to this review, 13 July 2012
Thank you for your feedback and am glad that our staff was helpful and that you appreciated our clean rooms. I do apologies for the ink marks and have already informed our engineering department. See you on your return trip to California.
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Greenville, North Carolina
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2012

Clean well kept room. Nice staff. Attractive grounds with lots of nice plants and flowers. Recommend getting a room on the back lower floor if possible. Those rooms have a nice pagoda covered walk with bistro style tables and chairs. Great place to sit and enjoy a bottle of wine and chat or make new friends. Overall nice place but a great value. Paid $104 plus tax. 5 min drive to cannery row. BRING A JACKET !!!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Widows-son32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Comfort Inn Monterey by the Sea, responded to this review, 13 July 2012
I am glad we were able to provide with a "great value" during your visit to Monterey. Hope it was Californian Wine that you enjoyed on our lower level area!!! True, you do need a light Jacket for the cool evenings. Especially if you are going to go down near the Ocean. Thanks for your kind comments. See you soon.
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Vienna, Virginia
Level 6 Contributor
152 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 10 July 2012

This property is on Munras Avenue. There are at least five other comparable hotels right next to this one. We did not stay at the other properties, but they seemed in a better state than this one. Negatives: The smell of urine outside the rooms, the tiny shower stall and bathroom and the general state of disrepair on the property. Positives: Location and the staff (depending on who you get! Check in clerk was helpful with food recommendations, check out clerk took forever. They did open the breakfast room 10 minutes early for us though). If you're interested in a $100-150/night property in Monterey this hotel or the others down the street might work. If you're willing to pay more, the Marriott a mile awy might be a better choice.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VAPilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Comfort Inn Monterey by the Sea, responded to this review, 11 July 2012
Please accept our apologies in not meeting your expectations. We value your feedback as it helps us improve upon the service that we provide our guests. Thank you and we hope to meet your expectations on your return stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Monterey by the Sea

Property: Comfort Inn Monterey by the Sea
Address: 1252 Munras Ave., Monterey, CA 93940-6138
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Monterey
#6 Business Hotel in Monterey
#12 Family Hotel in Monterey
#17 Romantic Hotel in Monterey
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Monterey by the Sea 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
Comfort Inn is ideally located in Historic Monterey, within close proximity (2-15 miles) to major attractions in Monterey plus beaches,golf and many more activities for families,couples or individual travellers. 1 exit away from Pebble Beach/Carmel. Walk to restaurants/shopping/theaters. Gateway to Big Sur. Book your next room, getaway package deals, or call direct for group rates and enjoy all that Monterey has to offer. Take advantage of our off season rates and Aquarium package, whale watching package and Romance package. ... more   less 
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Also Known As:
Comfort Inn Monterey By The Sea Hotel Monterey
Monterey Comfort Inn

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