We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff, free wifi, but weird storage usage in the stairwell”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Garden Inn Monterey
Ranked #19 of 56 Hotels in Monterey
Certificate of Excellence
Reviewed 22 June 2013

SO this hotel is wonderful. The rooms are large, the beds are ultra comfortable, the staff (front desk, maid, bartender) are all very nice. The bath amenities are from Bath and Body Works, as one expects from a Hiltons. My third floor balcony is huge and very private. The rooms have free wi-fi as does the lobby, plus the lobby has warm cookies in the late afternoon/evening and free flavored water. The hotel has free parking in a garage. The food the restaurant makes is delicious and can be ordered in the bar too.

My only complaint about this hotel that the stairwell that is mostly open air and how you get from one floor to the next and to the lobby and parking area, if one doesn't want to wait for the elevator which is very slow is stacked with boxes of what looks like bed frames (made in china is stamped on these huge boxes) and with table legs and other things I would expect would be kept behind the scenes. Maybe they ran out of storage space but it is kind of tacky.

  • Stayed: June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JLFERG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (1,571)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,143 - 1,149 of 1,571 reviews

Reviewed 21 June 2013

This hotel has an odd mix of layout and fixtures, but it all works well. I only stayed for one night but I was very comfortable and I enjoyed the quirkiness. Furniture is a bit older, fixtures are outdated, the semi-underground parking is "different", but I really liked it. Like I said...quaint and quirky.

And the staff is eager to help. I would definitely stay again.

Room Tip: Check in early so you can enjoy the surroundings.
See more room tips
  • Stayed: May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NormalTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

This is a value stay. I like that internet access is free, and the staff was delightful. The food was also very good, however the guest rooms were noisy and the room was a little crowded. Overall I was pleased with the stay and would probably stay there again, since I felt like I got what I paid for. The staff really made up for any minor shortcomings, the noise did not interrupt my sleep any.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AdinaParris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013

This is a value stay. I like that internet access is free, and the staff was delightful. The food was also very good, however the guest rooms were noisy and the room was a little crowded. Overall I was pleased with the stay and would probably stay there again, since I felt like I got what I paid for. The staff really made up for any minor shortcomings, the noise did not interrupt my sleep any.

  • Stayed: June 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank AdinaParris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013

We got a very big room at the corner and it was very quiet, everything looked clean and nice since they also clean the duvet daily. We already have plan to stay there again in the future. The location is great as well since it's very close to the Monterey Bay Aquarium and the Fisherman's Wharf.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Kuok L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013

Though it isn't a small hotel, we feel we are treated as family. We are remembered and our wishes are attended. We love the breakfast, the pool/hot-tub, the beds and especially the staff. I wish they served lunch and dinner.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
2  Thank sallyandsteve_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this reviewResponded 18 June 2013

Thank you for very kind review. I hope that next time you visit us you will dine in our separate restaurant Pacific Grill to try our wonderful Dinner options. You may also dine at or Lobby Bar if you prefer a more casual setting. Thank you again for the great review and we look forward to seeing you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2013

While travelling down the coast we stayed in the Hilton Garden Inn for a night, the hotel was lovely and the staff were so kind and generous to us we were sorry we only had one nights stay there. Def would recommend

  • Stayed: May 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank triona00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jayson Z, General Manager at Hilton Garden Inn Monterey, responded to this reviewResponded 12 June 2013

Congratulations on your marriage and we thank you for choosing our Hotel as one of your celebration stops. Our goal is to always provide an experience that you will want to recommend to friends and family. Thank you for sharing your experience and make sure to stop back on your Anniversary!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Monterey hotels
1.6 mi away
Hampton Inn Monterey
Hampton Inn Monterey
#9 of 56 in Monterey
327 reviews
0.6 mi away
Hotel Abrego
Hotel Abrego
#7 of 56 in Monterey
2,539 reviews
2.0 mi away
InterContinental The Clement Monterey
Show Prices
Show Prices
Show Prices
1.9 mi away
Monterey Tides, a Joie de Vivre hotel
1.0 mi away
Portola Hotel & Spa at Monterey Bay
1.0 mi away
Monterey Marriott
Monterey Marriott
#15 of 56 in Monterey
1,336 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Monterey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940-4801
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Monterey
#9 Family Hotel in Monterey
#11 Romantic Hotel in Monterey
Price Range: £115 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
Official Description (provided by the hotel):
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Travel Republic (UK), Booking.com, Expedia, TripOnline SA, Evoline ltd, Ebookers, HotelsClick, HotelQuickly, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Hilton Garden Inn Monterey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing