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“If you can afford better, don't stay here”

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Hilton Garden Inn Monterey
Ranked #18 of 56 Hotels in Monterey
Certificate of Excellence
Reviewed 4 December 2009

We chose this hotel because of the positive reviews on Tripadvisor for hotels in our price category. With hindsight, I wish we'd just paid the extra and stayed elsehwere.
POSITIVES:
- Free parking
- Decent location, approx 15 mins walk to Fisherman's Wharf, 20 to downtown and 35 to Cannery Row.
NEGATIVES:
- Outdated concrete building.
- We were given a room with a view of an electricity pylon/college car park
- There was a pubic hair on the bed when we first arrived
- There was a squashed fly on the wall which the cleaners are probably never likely to clean off
- Sink plughole wouldn't stay down
- Towels smell of strong bleach
- Very poor shower pressure
- Cold bathroom
- Non portable hairdryer (i.e. you can only use in the bathroom)
- Noisy heating system
- Poilte but ungenuine staff (i.e. go through the motions and no more)
We would have been happy to have communicated all of this to a member of staff on checkout, if they had the courtesy to ask us how our stay had been,

Under no circumstances would we consider staying here again.

  • Stayed: October 2009, travelled as a couple
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Thank FrequentTraveller70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,340 - 1,346 of 1,538 reviews

Reviewed 25 November 2009

My husband and Istayed there for 2 nights and were very dissapointed. Very different than the website. They rave about there sleep system..each side of the bed can have its own firmness or softness..one side of our bed was saggy the whole time. Tv's are old flat screens with huge backs on them. Had to have the tech come when we first got there because our pay per view movies ordering kept freezing up. Did it alot during our stay..we just learned to un plug all of it and that did the job. But was really a pain. Also maid tried to come in at 830 am even with do not distrub sign on the door and than again an hour later. We made a local call..1 mile down the road and were charged 75 cents. Just wanted to get out of there. Staff just said sorry..didnt really care! Will NEVER stay here again!! Oh and they only had room service in the evenings from like 6-10..no breakfast or lunch.

  • Stayed: November 2009, travelled as a couple
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Thank darnell22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2009

We stayed at this hotel passing through from LA to San Fran. The hotel is easy to find and relatively central, although you wouldn't want to walk down to the main pier at night.

The hotel is built in a circular fashion with the rooms around the outside and car park underground. There is a bar at the reception which unfortuneately closed at 9:30pm when we were there. The room itself was excellent, it had a microwave and fridge, the room was spacious and modern with a very comfortable bed.

There's free starbucks coffee at reception in the morning although we couldn't see any breakfast options. The staff were very helpful and pleasant, as were the other guests.

Overall if I was going back to Monterey I would definately stay here again.

  • Stayed: October 2009, travelled as a couple
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Thank scottish_scrooge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2009

Pleasant hotel and room. Balconies overlooking lovely pool in the centre of the motel. Very clean. Laundry facilities were useful. Impressed. Staff helpful.

  • Stayed: October 2009, travelled as a couple
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Thank Rollster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2009

My boyfriend and I really wanted to check out Big Sur and the Monterey Bay area. We originally had reservations at a place in Big Sur. Unfortunatly Big Sur had been hit by a big storm and many of the hotels in that area were without power and hot water, so we decided to head back to Monterey and find a more "commercial and reliable place to stay. The Garden Inn was perfect. Its centrally located in Monterey (about 3 miles from the Cannery Row and the Monterey Bay aquarium) and about 20 miles from the Big Sur area. I personally thought the hotels in the Big Sur area were either REALLY overpriced, or really crappy (no TV, no internet, lotsa bugs etc). The Garden Inn was really comfortable and resonably priced for the area and still close to the areas we were interested in. The beds were very comfy and the breakfasts were very tasty!!!! In my opinion, Id rather stay at a nicer more comfortable place and have to drive a bit further, then stay closer in accomdations that are no where near as nice. Besides, the drive down to Big Sur along the coast was absolutly gorgeous. I have been around the world and back and Big Sur has some of the most beautful coasal scenary I have ever seen!

  • Stayed: October 2009, travelled as a couple
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Thank Jaid96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2009

Stayed here while attending the Monterey Jazz Festival. It was in a good location, close to everything. Rooms were nicely appointed. Free Wi-Fi. Exercise facility had a lot of equipment. Front desk was very attentive. Nice hotel at a reasonable price.

  • Stayed: September 2009, travelled as a couple
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Thank westphillyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2009

Excellent location. Just off Hwy 1 and to get to Cannary Row and Fisherman's Wharf was a simple 2 mile drive. Although the rooms are a little small, we had all the comforts with a microwave and refrigerator. The fitness center is excellent with individual TV's on each treadmill and bike. The pool is heated and even when the weather was cool children were having a great time swimming. There is a nice bar off the lobby and staff were very helpful.

  • Stayed: October 2009, travelled as a couple
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Thank Traveling_Bum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Monterey

Address: 1000 Aguajito Road, Monterey, CA 93940-4801
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Monterey
#9 Family Hotel in Monterey
#11 Romantic Hotel in Monterey
Price Range: £124 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Monterey 3*
Number of rooms: 204
Official Description (provided by the hotel):
The Hilton Garden Inn Monterey just completed a full property renovation April, 2013 and sits nestled among majestic Monterey Pines and mature Live Oaks in a dramatic and colorful garden setting. We are conveniently located near California's scenic Highway 1, 1/2 a mile from the beautiful beaches of Monterey Bay, and less than three miles from Monterey Peninsula Airport. Our tastefully appointed hotel guestrooms and suites offer: Individually controlled heating and air conditioning, Private outdoor balcony, In-room refrigerator, microwave and coffee maker, complimentary wired and wireless high-speed Internet access and 42 inch flat screen hi-def TV's.Self-parking is available to all guests for $14/day. ... more   less 
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Also Known As:
Hilton Garden Inn Monterey Hotel Monterey
Monterey Hilton Garden Inn
Hilton Monterey

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