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“Nice hotel, great location”

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Holiday Inn Express Monterey - Cannery Row
Ranked #14 of 56 Hotels in Monterey
Certificate of Excellence
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Nice hotel, great location”
Reviewed 3 July 2011

We found this holiday inn via the car sat nav and were able to get a room for the night straight away from the friendly desk staff. It's a nice hotel with clean rooms and surrounding areas. It's a short walk to Cannery Row a clean tourist area with nice shops and restaurants. The only downside to this hotel was the layout of the rooms and the odd flights of stairs to get to your room. This was as reported already a problem inherited with the original building. I would happily stay here again

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stupott35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 5 July 2011
And we would be so happy to have you :) I'm really glad to hear that the hotel worked out well for you and that you found the rooms clean and staff friendly and helpful. Thank you so much for taking the time to write in, we appreciate it very much. Hope to see you again on your next trip to Monterey!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
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Fulton, Maryland
Level 6 Contributor
178 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 23 June 2011

We chose this hotel due to its location, free parking, free internet, and complimentary breakfast. Very few hotels in Monterey offer these services and you basically know what you're getting with all Holiday Inn Expresses. However, the room was a bit below average compared to other HI Expresses we've stayed in. The first night we had a room (Room 215) that has a broken air conditioner. They could not move us that night but they did take care of us the next day and moved us to another room. They said that room's A/C always has problems so don't let them put you in Room 215. The staff was very nice and very responsive to our problem so we appreciated that. The other thing to be aware of is that the layout of the hotel is awkward in that for the majority of the rooms you will have to carry your luggage up some stairs (2 sets of 1/2 flight stairs). If this is a problem, you should ask for a 1st floor room. The breakfast area is also very small and difficult to get a table. It would be nice if they put some tables out in their beautiful courtyard as the weather is normally nice enough to eat outside.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank PK_Maryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 1 July 2011
Thank you for writing - I'm very sorry about the A/C in room 215, and glad that you were able to be switched in to another room. We will definitely be addressing the problem asap.

I'm actually glad to hear your thoughts about courtyard seating, because we have been considering this for a while and weren't really sure whether or not our guests would want to eat breakfast in the courtyard... thanks so much for your input on this!

Also, our apologies for the stairs. It is a situation which we inherited with the hotel and would love to fix if we could. Please ask for help with your bags at the front desk, we will be glad to have someone help you with those.

Thank you for choosing our hotel. I'm glad that you enjoyed the free breakfast and parking and do hope that you will stay with us again.
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Los Angeles
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 20 June 2011

This hotel is close to everything--Cannery Row, the Aquarium, the beach, etc. We saw two sea otters up close just a five minute walk from the hotel. The rooms have been recently refurnished and have a very upscale, boutique feel. Breakfast is included and wasn't bad--there's a pancake machine, selection of juices, several hot items, cereal, etc. The coffee was horrible, but there are lots of good options for caffeine on Cannery Row. Parking is free, which was what made us decide on this hotel. Great staff, very clean rooms, walking distance to everything--we would definitely stay here again!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank LAcentric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 22 June 2011
I am so glad to read this!! We're just delighted that you were able to enjoy your time on Cannery Row and the hotel so much... and also glad that you were able to find a coffee shop nearby (SO sorry about that...and thanks for the heads-up. We'll look into that.)

Reading your review makes me want to go to Cannery Row and see the otters! :) Thanks so much for writing... and please do come and see us again next time you're in Monterey.
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Baton Rouge
Level 6 Contributor
102 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 June 2011

The property is very close to almost all attractions with a helpfull staff, clean and quite rooms. Breakfast in the lobby offers many choices, which helps you start the day. The rooms have an upscale feel, with the bathrooms fully stocked with all kinds of bath goodies. The bed was very comfortable for a good nights sleep. We have stayed at this property before and have recommended it to friends, so I will say without reservation, I would recommend it to anyone looking for a good stay in Monterey.

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bayouself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 22 June 2011
What a terrific testimonial.. thank you thank you! We're so happy to know that you like our recent room upgrades and that you enjoyed your time in Monterey. And so very happy that you've chosen not only to recommend us to friends but to come and stay with us again! THANK YOU. Looking forward to your next visit!
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British Abroad
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 June 2011

Great staff , location and accommodation. Very enjoyable visit. Room non smoking ,very pleasant, modern, clean, quiet. Modern spotless bathroom. Good breakfast. Free parking and internet access / computer use. Staff friendly and helpful. Great visit , Thank you.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank goodtimeso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 16 June 2011
Thank you so much for writing in. We really appreciate your taking the time to let us know that we're doing a good job - after all, that's what we're here for! So glad that you enjoyed the hotel. Please come and see us again soon!
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Detroit, Michigan
Level 4 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 June 2011

First off, my reservations although confirmed by email the day before from HI Central reservations was somehow lost in the system as explained to me,apparently this is the first time its ever happened. Lucky me. However, Alex, the manager was extremely helpful and found us other accommodations when pretty much every hotel in the vicinity was booked including this HI Express. He got us back in for our 2nd night. Great location for all the sites on cannery row. Very nice rooms kept extremely clean by the hardworking staff. Nice flat screen TVs with good selection and reception. Too bad we didn't get to enjoy both nights at this place, but thanks to Alex again for making it all worth it in the end. Also nice conveinient parking garage included in the rate. Wish I could say the same about the HI Express in San Fran.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmrad70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 9 June 2011
I love this!! and I think it's safe to say you just made Alex's day :)

Thank you so much for sending this in. We're so sorry that your reservation got messed up but so glad that it worked out for you to stay with us for at least one night. And thanks again for your compliment - Alex works really hard and I know that he's going to be so glad to read this.

Hope to see you again another time!
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Rancho Cordova, California
Level 4 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 May 2011

My husband and I decided to go to Monterey at the last minute after we had to cancel a camping trip due to unfavorable weather. We stayed at the Holiday Inn Express Monterey - Cannery Row nearly four years ago and enjoyed our stay. We decided to book a room here again because of the excellent location and free parking. We parked out car on Sunday evening and did not move it until we left Tuesday. We booked a standard room and requested a King, upper floor. However, these requests were not met as we had two doubles on the first floor. This was very understandable as we booked our room the morning that we left and the hotel was nearly full.
Our room location (111) was very nice, despite noise from the people above us. We had very little road noise as our room was on the side of the hotel overlooking a small garden area. I liked the updates to the rooms. The beds were very comfortable, and the pillows were fairly nice as well. A plus to our room was the size. It was huge! We were lucky to have a couch, but a larger coffee table would have been nice. I also didn't care for how far the TV was away from the bed in that room. I feel that it would have been better to switch the location of the TV and the desk. Finally, an extra vanity outside the bathroom would have been a plus so I could get ready while my husband was in the bathroom.
We did not take advantage of the continental breakfast as it would not fill us up too well. It was very basic with pastries, beverages, and yogurt. The wine and cheese reception in the evening was nice. When we come to Monterey again, we will probably stay here but will book further out to be able to have a king bed. We are used to a queen, so the doubles are a bit tight!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cutedisneygirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Guest Relations Manager at Holiday Inn Express Monterey - Cannery Row, responded to this review, 31 May 2011
Thanks so much for taking the time to write! We're so glad that you decided to stay with us again and that you enjoyed both the upgrades to your room and our close-in location with free parking. So sorry that we weren't able to accommodate your request for a King room, as we have been fortunate enough to be experiencing almost full occupancy as the summer approaches. Please do try again next time you're planning to visit!

Regarding the location of the TV... yes, I can see that it would be better if it was closer to the bed. On the other hand, it is easier to view from the couch in its current location. We'll take another look at that - and thank you for that and all of your comments.
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Additional Information about Holiday Inn Express Monterey - Cannery Row

Property: Holiday Inn Express Monterey - Cannery Row
Address: 443 Wave St, Monterey, CA 93940-1424
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Monterey
#8 Romantic Hotel in Monterey
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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