The only nice thing I can say about this place is that they have some nice landscaping, but that is confined to a single little garden. Other than that, it was a bad experience. First of all, contrary to the price listed on Tripadvisor, our room cost $229. It was the honeymoon room with a hot tub and a flat screen TV, which sounds like a good deal but the decor was old-looking and tacky, nothing special at all. It was like we were staying in a Motel 6 that happened to have a flat-screen TV and hot tub in the room. Also, we were appalled to find that there was a DEAD MOUSE in the tub. Appartently it had fallen in there and was basically scared to death, or perhaps starved to death. Anyway, that shows how much they care about the guest that they don't even check the rooms before you check in. We called the front desk right away when we found it, only for them to tell us that they couldn't do anything about it because there was only one person there. We asked for another room but they said they didn't have anything available. It took quite a while for someone to finally come to take the mouse away. I will say that I think the manager came from wherever he was to take the mouse away and apologize personally, so that was pretty nice. However, when we asked for a discount on the room, they only gave us a $20 discount on a $229 room, which wasn't even worth the $229 anyway! Another complaint I have is that the continental breakfast was very cheap - there were no fresh pastries at all; everything was provided by the likes of Sara Lee from the grocery store. I really don't know what they're doing with the money they charge for their hotel; it certainly isn't going back into pleasing the guests.
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- Also Known As:
- Mariposa Hotel Monterey