My family and I just checked in today. 7/8/2014 First off we arrived early around 1 pm normal check in is at 4 pm. We were told once our room was ready we would receive a call. Well we never did once 4:15 came around we headed back to the hotel. We arrived and was not greeted with a smile nor did she smile or have eye contact the whole time we were talking. We asked Wendy about the phone call she said the room wasn't ready till now. Then she tells me its going to be $10 dollars extra each additional child. I was never told this when booking. When I booked my room I told them I needed a king bed with a pull out sofa because we will have our two little ones with us for our wedding anniversary. When we arrived in our room there was pubic hair in our bath tub so disgusted. We are paying a lot of money to stay here. If my card wasn't already charged we would've went somewhere else. So far my anniversary is not going as planned.
- Official Description (provided by the hotel):
- The inviting Monterey Bay Inn sits high above the tides at its magnificent site on the Monterey Bay National Marine Sanctuary. Your private balcony provides a ringside seat to the ever-changing show-the delightful wonders of one of the world's richest marine regions. The Inn's 49 rooms, most with stunning ocean views, include a balcony, mini-refrigerator, king size bed, flat screen TV, Keurig coffee maker, CD and DVD player, usb charging ports, bath robes, hair dryer, and wireless internet connection. Two outdoor hot tubs, and a fire pit on the terrace complement your stay, as does the convenient parking. Complimentary continental breakfast is delivered to your room each morning. ... more less
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- Also Known As:
- Monterey Bay Hotel Monterey