As a frequent traveler, my recent stay with my wife was the first time we have encountered cockroaches in a hotel in North America. On our second night we found and caught a cockroach in the bathroom near our toiletries. Upon discovery my wife was too afraid to use the bathroom for the rest of our stay. We could actually hear them running across the tile floors from our bed. In addition, cockroach feces was clearly visible on the white tiles of the bathroom floor the next morning. Upon checkout I reported the cockroaches to the front desk which indicated they would contact me to compensate for the unpleasant stay. Never received a response.
Our stay: 2 nights in a non-smoking queen bed room
Pros:
- free wifi that works
- breakfast included (sausage, scrambled eggs, make your own waffles)
- short 5 minute drive to Fisherman Wharf, near Highway 1
Cons:
- tiny room, about 1-2 feet of room around bed is the entire room
- thin walls - can hear neighbors talking and bathroom schedule, birds at 6am, cars
- tiny usable closet space
- dirty blanket
- orange and apple juice at breakfast was undrinkable
- loud heating unit
Sleep rating: 4/10, good pillows (can choose firmness), ok mattress, poor blanket (dirty and thin), noisy
Shower rating: 6/10, low flow shower head with acceptable pressure
Conclusion: Don't stay here unless you like cockroaches