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“Our honeymoon was amazing”

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Monterey Plaza Hotel & Spa
Ranked #1 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Our honeymoon was amazing”
5 of 5 bubbles Reviewed 12 March 2014

We showed up not knowing what to do or expect and sure enough a young man at the valet named Sean really helped us out. Not only once but twice. As big as this place was, Sean remembered us and made us feel very welcome and comfortable. My wife and I recommend this hotel to anyone! Thank you all

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kylelemire91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,286 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,357)
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English first
Clovis, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2014

We were pleasantly surprised, the hotel was absolutely beautiful, the setting was breath taking and the location was excellent. We knew we were in for a wonderful anniversary weekend when we pulled in and were met by friendly, happy staff who helped us with our luggage and directed us inside to the lobby. The best customer service continued inside with the wonderful, very helpful and friendly front desk staff who knew us by name. The pampering continued when we arrived to our gorgeous spacious room with a wonderful ocean view and a balcony, we enjoyed sitting and sipping wine and listening to the waves. We ate at Schooner's and again had wonderful, helpful staff, who took such good care of us. We've gone to Monterey many times before, but never have we ever experienced such a first class, wonderful hotel, we can't wait to go back. We highly recommend staying at this hotel and experience the unexpalined pleasure of first class perfect treatment.

Room Tip: Our room had a balcony over looking Cannery Row with a ocean view, we loved it and did not hear any...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, 21 March 2014
Dear Tanya,

Thank you for sharing your experience regarding your stay at Monterey Plaza Hotel & Spa. We are pleased that you were impressed by the customer service of our associates as well as our location and amenities. Our staff will be equally delighted to learn of your kinds remarks. Thank you for celebrating your anniversary with us and we hope to welcome you back in the future.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pebble Beach, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

Great location, nicely appointed spacious rooms, comfy beds, excellent staff. We especially enjoyed seaside cocktails by the fire pit, with music wafting out from the piano bar, Be sure to splurge for an ocean view room to avoid Cannery Row noise.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PanacheProductions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
193 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

From the minute we arrived we were great with friendly staff. About 5 concierge staff surrounded our car and this party of two couples were in awe of the beauty of the hotel and the view. The staff was exceptional the whole time. Our rooms partial ocean view were beautiful, spacious, exquisitely decorated and faced the seal lions and ocean waves breaking against the building. We loved listening to the ocean all night. We ate at the Schooner's bar where again the staff was great. Happy hour was great with $4 beers. We enjoyed sleeping with the windows open and listening to the sounds of nature. Monterey the city is wonderful and we just thought the world of this hotel.

Room Tip: Partial ocean view for less than balcony rooms were great with fantastic views. Very spacious!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharon2girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, 11 March 2014
Dear Sharon,

Thank you for the wonderful review regarding your recent stay at Monterey Plaza Hotel & Spa. I am delighted you found the staff exceptional and the accommodations enjoyable. It was wonderful to read that you took pleasure in the natural beauty of the Monterey Peninsula. We hope to have the opportunity to welcome you back in the future.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 4 March 2014

The location was ideal and the setting was beautiful. The lobby set the tone for a high quality experience and it did not disappoint. The photos do not do the facility justice. We ate at Schooners for dinner and breakfast and the quality of food and service was outstanding. Add to that an amazing view from floor to ceiling windows. The rooms were elegantly appointed and very clean. We had a suite and there was a small balcony with two chairs and table. The valet service was well worth the extra daily fee as the cars were brought to you very promptly and the valets were so pleasant. The spa was awesome with two large whirlpools, glass walls to enjoy the bay view, lounge chairs,fireplace, citrus water, huge towels and you could even order drinks delivered! It was within walking distance to most of the attractions. STAY HERE!

Room Tip: Try to get a room with a water or partial water view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Blondie290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, 11 March 2014
Thank you for sharing your experience and generous five-star review regarding of Monterey Plaza Hotel & Spa. I am pleased that you found the Plaza “fabulous”. I will share your kind words with our team. In addition, I appreciate your sentiments regarding our location, Spa and Schooners. It definitely provides other travelers insight into what the Plaza has to offer. We certainly hope to welcome you back in the future.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 March 2014

When we need to "get away", we know the best place to be is at the Monterey Plaza Hotel and Spa! The hotel is right on Monterey Bay and the ocean view rooms are fabulous. They even supply binoculars to watch the birds, otters and porpoises play in the water, near the hotel area.
We leave the window open, especially at night, so the sound of the waves crashing on the rocks below lull us to a deep sleep. We also do NOT hear any noise from the hallway out side of the room. It's a very peaceful and serene experience, staying at this hotel. The whole staff are gracious, helpful, professional people who always take excellent care of their guests. The food is delicious at Schooners, the coastal restaurant and bar on site. If you're lucky and the weather is warm, you can watch an outdoor wedding ceremony on the Plaza, with the bay below, from the window in your room. The Spa is another special activity you don't want to miss. It is a divine and exceptional treatment. These are many of the reasons we love to stay at this luxurious and conveniently located hotel. We've stayed at many Ritz Carlton hotels and we feel this is equal to the same extra special service you get at a Ritz Carlton. We LOVE the whole package at The Monterey Plaza Hotel and Spa !!!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ellen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this review, 4 March 2014
Dear Ellen,

Thank you for your lovely review regarding your recent stay Monterey Plaza Hotel & Spa. I am thrilled you consider the Plaza the best place to stay in Monterey. I appreciate your feedback commending our staff. I look forward to sharing your review with our team. We hope to welcome you back in the future.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 February 2014

Great property and decor. Service attentive without being fawning or intrusive. Food outstanding. Rooms impeccable and pillow choices great. Pet peeve of mine is pillows. As good or better than any 5 star I have stayed in.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikonos25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monterey Plaza Hotel & Spa

Property: Monterey Plaza Hotel & Spa
Address: 400 Cannery Row, Monterey, CA 93940-7501
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Monterey
#1 Business Hotel in Monterey
#1 Luxury Hotel in Monterey
#1 On the Beach Hotel in Monterey
#1 Romantic Hotel in Monterey
#1 Spa Hotel in Monterey
#7 Green Hotel in Monterey
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Monterey Plaza Hotel & Spa 4*
Number of rooms: 290
Official Description (provided by the hotel):
Relax on the water's edge at the Monterey Plaza Hotel & Spa. Dramatically perched over the Monterey Bay and located on historic Cannery Row, the Plaza is the perfect place to enjoy the gentle sounds of the surf, the fresh scent of sea air and all of the activities that the Monterey Peninsula has to offer. The only Forbes Four Star rated hotel in Monterey, the Plaza welcomes you with its warm Mediterranean ambiance and its legendary personalized service. While here, enjoy our roof-top Vista Blue Spa, the European-style Café La Strada, and our waterfront restaurant, Schooners Coastal Kitchen & Bar.For the comfort of our guests, all sleeping rooms and balconies are 100% non-smoking. In addition to taxes, a $27 per night resort fee applies to all reservations, which includes valet parking, guestroom internet, access to the spa facilities and local phone calls. Periodically, the Plaza is host to events such as weddings, dinners and concerts which may be seen and heard from sleeping rooms. Every effort is made to keep the times and volume of these events within reason. ... more   less 
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Also Known As:
Monterey Plaza Hotel And Spa
Monterey Plaza Hotel Monterey
Monterey Plaza Resort
Plaza Hotel Monterey

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