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“Awesome expensive hotel”

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Monterey Plaza Hotel & Spa
Ranked #1 of 56 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
Reviewed 15 July 2014

Excellent hotel with location directly on shore. Very good service, outstanding restaurant with perfect view. There is cayak rent right near hotel and you can observe sea otters and sea lions right in front of you. And there is a fireplace right on plaza near hotel with fire at night - very romantic place.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Anatoly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,489 - 2,495 of 4,973 reviews

Reviewed 14 July 2014

This was our second visit to the Plaza and it was as amazing as the first time. The hotel is in a great location and the staff go out of their way to be helpful.
We had a lovely room with an ocean view and balcony in the SPA wing. My husband had mentioned to the concierge we were celebrating our 20th Wedding Anniversary who then kindly arranged for chocolate strawberries to be delivered to our room with a lovely card from the hotel. It's these little touches that make the hotel even more special.

Stayed: July 2014, travelled with family
Thank tankengine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this reviewResponded 16 July 2014

Thank you for selecting the Monterey Plaza Hotel & Spa to celebrate your 20th anniversary and I sincerely appreciate your glowing five-star review. I am elated that our personalized guest service exceeded your expectations. I hope we have the pleasure to welcome you back in the near future.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

This is a beautiful hotel - centrally located in Monterey . Looking over the water
you can sit there for ages watching whats going on. The decor is beautiful and every detail is attended to. The Bar and Restaurant is great . And the spa facilities are extensive and well done.
Having a spa on the roof - with a view is quite an experience.

Room Tip: Rooms on waterfront side would have best views - but partial was still good. Closer the the waterfro...
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Heshian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Lovely birthday weekend getaway. Worth the balcony seaside view. We saw dolphins and seals out our window (in room binoculars) and watched the sunrise. Friendly and accommodating staff. On property restaurant served tasty and consistent food. Walking distance from Cannery Row, Aquarium and the wharf. Wonderful weekend!

Room Tip: Balcony views are worth the extra price
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  • Stayed: November 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Christina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Need I say more? Truly, in every respect, this hotel doesn't miss a trick. The staff is absolutely perfect (I can't recall anyone who was not the at the top of their game), the facility is maintained beautifully, the restaurant was very good and the spa was great. We would return to Monterey simply to stay at this hotel! The management of this hotel could write the book on "hotel best practices". Incidentally, we did have an issue with our accommodations upon arrival (the rooms we had reserved were not available). The hotel's was responsive, apologetic and ultimately fixed the issue in a manner which exceeded out expectations.

Stayed: June 2014, travelled with family
Thank SJSOLOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this reviewResponded 16 July 2014

We are honored that you consider us the best of the best. Thank you for taking the time to share your thoughts regarding your recent stay at Monterey Plaza Hotel &Spa. Your feedback regarding our staff, accommodations and amenities is wonderful to read. I am elated that we exceeded your expectations. Your compliments have been shared with the Plaza team. We hope to have the opportunity to welcome you back in the future.
Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We stayed for two nights; would have enjoyed staying longer. We were very glad we splurged for a room with a balcony overlooking the water. We watched sea otters, seals, and dolphins swim in the bay from our balcony with the binoculars provided in the room. Lovely property; friendly staff; great location. Very good food and wine at on-property restaurant called Schooners.

Stayed: July 2014, travelled with family
Thank JE L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

We recently stayed here for 8 nights and had a fabulous time. This hotel is gorgeous all the way around. The property is well-maintained both inside and out. The food at the cafe and at Schooners was delicious and we ate there for breakfast, lunch, and dinner many times. We loved the spa as well. It is beautiful and relaxing. The BEST part about this hotel (other than the scenery obviously) was the friendly and warm staff! The valets, front desk staff, servers, housekeeping staff, and spa staff really seemed happy to have us there and were helpful all the time. We were able to watch otters and sea lions from our room. If you kayak, you can see them pretty close but we even saw lots of them just walking around the bay. Other restaurants are in walking distance unless you want to drive into Carmel and that is a very short drive away. We loved this hotel and are already planning when we can come back again!!!

Room Tip: I would definitely get a room with a view of the ocean because the bay is gorgeous and it really was...
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank jillbanks31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monterey_Plaza, General Manager at Monterey Plaza Hotel & Spa, responded to this reviewResponded 16 July 2014

Dear Jill,

Thank you for staying with us and sharing your review. We are thrilled that you had such a wonderful experience. Our staff is appreciative of your compliments about the friendly and warm guest service you received and are glad that they could assist in making a your Monterey vacation memorable. We appreciate you recommending the Plaza and we hope to have the pleasure of welcoming you back soon.

Sincerely,

John V. Narigi
Vice President & General Manager
Monterey Plaza Hotel & Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monterey Plaza Hotel & Spa

Address: 400 Cannery Row, Monterey, CA 93940-7501
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Monterey
#1 Business Hotel in Monterey
#1 Family Hotel in Monterey
#1 Luxury Hotel in Monterey
#1 Romantic Hotel in Monterey
#1 Spa Hotel in Monterey
#7 Green Hotel in Monterey
Price Range: £191 - £378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Monterey Plaza Hotel & Spa 4*
Number of rooms: 290
Official Description (provided by the hotel):
Perched dramatically on historic beachfront property above the crashing surf of the Pacific, Monterey Plaza Hotel & Spa delights its guests with classic, California coastal experiences animated by an irresistible spirit of conviviality and play. Here you’ll be welcomed with warm hospitality and elegantly-appointed guest rooms with thoughtful extras and luxury touches. From our chef-driven oceanfront restaurant, award-winning rooftop luxury spa and prime location steps from charming Cannery Row, our elegant oceanfront hotel is the centerpiece of Monterey Bay. ... more   less 
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Also Known As:
Monterey Plaza Hotel Monterey
Monterey Plaza Hotel And Spa
Monterey Plaza Resort
Plaza Hotel Monterey

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