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“Great staff & Good location”

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Best Western Plus Victorian Inn
Ranked #6 of 56 Hotels in Monterey
Certificate of Excellence
Reviewed 1 October 2012

We stay every year at the Victorian Inn and always are treated great. The staff is friendly and especially Victor, Michelle, Chris, Josefina & of course Charlene who we personally dealt with.. Thank you to you all!! The breakfast & wine times are wonderful. We will be back soon!! Rm. 222 has always been our room!!!

Room Tip: I like the top floor but each person is different!!!
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  • Stayed: September 2012, travelled on business
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1  Thank Nanette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,103 - 1,109 of 1,802 reviews

Reviewed 1 October 2012

We stayed here for an evening before heading to Santa Cruz.

Lovely hotel slightly overpriced.
We had a large room with fireplace and balcony all a bit old fashioned.
Everyone stopping at the hotel seemed to be 60+ would not recommend for the younger generation.

Oh an the breakfast was disgusting... (Avoid the sausage type things)

  • Stayed: September 2012, travelled with friends
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2  Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOM-ManagerResponse, General Manager at Best Western Plus Victorian Inn, responded to this reviewResponded 15 November 2012

Firstly, I want to thank this reviewer for taking the time to share their feedback regarding their recent visit. I consider such feedback to be quite valuable, as it provides our best opportunity to make improvements. I also want to thank this reviewer for their kind words and high ranking of our housekeeping and other service staff; our staff’s hard work is a large part of what makes our hotel unique, and I am very happy to share this feedback.

Though we would hope that the ambiance created by gas fireplaces in every room and a complimentary wine and cheese reception in the afternoons, would help to make all of our guests feel comfortable and relaxed, we are disappointed to hear that this guest felt the hotel was dated and fell short of their expectations. We are in the process of a multi-year update to the property, however. Beginning in 2011, we have already replaced the mattress sets, light fixtures in the rooms, and patio furniture, as well as installed a top-of-the-line Wireless internet system. Thus far in 2012 we have completed the upgrade of all of our bathroom mirrors, guest room desk chairs, and the installation of 42”, flat-screen televisions above the fireplaces. As the winter continues, we plan to upgrade our guest room night stands, headboards, lounge chairs, coffee tables, dressers, drapes, and décor – and we hope that this guest will consider a return trip so that these and many other improvements can be experienced firsthand.

Again, I want to thank this reviewer for taking the time to share their comments. Should anyone wish to speak with one of our managers directly, please do not hesitate to give us a call; we are always happy to speak to our past, current, and future guests.

Thank you,
the General Manager

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Reviewed 29 September 2012 via mobile

We stayed here for one night on the way to San Francisco. The front desk help was very courteous and helpful, both checking in and checking out. It was well located only a short walk to the water. The room was nice and the continental breakfast was okay (though the sitting area was a little too small). We would definitely stay here again.

  • Stayed: September 2012
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1  Thank Joe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2012 via mobile

We stayed only one night but would have loved to stay longer. We got a top floor room with tall ceilings. We also had a fireplace (can't remember if they all have fireplaces). The staff was super friendly during check in and out and to give us suggestions and directions for places to eat. For the location and clean rooms and friendly staff, it was an amazing value. We had never stayed in a Best Western Plus location and were very pleasantly surprised!

  • Stayed: September 2012
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1  Thank Lemming782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2012

We stayed here two nights in the middle of September. The first thing that we noticed when we checked in was how helpful the staff was. They went out of their way for us.

The locations great, its two blocks away from Cannery Row, so we were able to leave our car at the hotel and walk to it.

The breakfast was great. I wish that some of the other "free breakfasts" that we had on our California trip were half as good as this.

The rooms are a little dated, but thats one of the things that makes this hotel so charming.

Overall it was a good stay and would not hesitate to come back.

  • Stayed: September 2012, travelled as a couple
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1  Thank bwco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2012

When travelling, I prefer modern decor and amenities and newer room styles. It seems that everywhere in the Monterey and Carmel area is going for the " Victorian" vibe, which does lend it self to being unique and traditional, but I feel the value provided at this hotel was just okay.

Found the wine reception to be of very low quality, breakfast was only marginally better. Not a lot of tables available at times during breakfast hours.

Location is great and Monterey does offer cute shops for browsing, it is a little touristy though.

Rooms are " charming", the fireplace is a nice touch!

  • Stayed: May 2012, travelled as a couple
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Thank christinern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

This was our 2nd stay, our first with a our toddler, and service was consistent with both. This is an older hotel, but well maintained, and convenient to Cannery Row, fisherman's wharf & downtown Monterey. We were able to walk to all those areas with no problem. There are also lots of restaurants within walking distance (we found a great family-owned hole-in-a-wall Mediterranean place about two blocks away). Our room was clean & spacious complete with fireplace & flat screen tv. We enjoyed the afternoon wine & cheese reception as well as the continental breakfast in their dining area which reminded us of our trip to Europe. We also received a complimentary bottle if wine & chocolates in our room upon arrival as return customers, which was a nice surprise! Parking is underground but felt secure, & wi-fi is sufficient. Great little hotel & we always enjoy our stay here when we visit the area.

Stayed: May 2012, travelled with family
2  Thank Ling K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Victorian Inn

Address: 487 Foam Street, Monterey, CA 93940
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Monterey
#5 Family Hotel in Monterey
#5 Romantic Hotel in Monterey
Price Range: £90 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Victorian Inn 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Experience the tranquility of a seaside vacation when you stay at the BEST WESTERN PLUS Victorian Inn. Bike along scenic coastal shores, kayak in the bay, sample some of the world's best wines, go whale watching, or picnic and fly kites on sun drenched beaches. Explore the Monterey Bay Aquarium and the unique shops and restaurants along Cannery Row, all within walking distance of our intimate hotel. Rest in accommodations with in-room marble fireplaces, and private patios, balconies or window seats where you can soak up ocean breezes. Our charming Central Coast property offers oversized guestrooms and suites perfect for couples, families and other groups, with full-sized living rooms, and sleeper sofas. All guests enjoy a complimentary deluxe continental breakfast and evening wine and cheese reception featuring award-winning wines, daily. Soak up the serenity of the sea and explore the best of California's Central Coast when you plan your next escape, from wine tastings, to bike rentals, pet pampering and beach side weekend getaways. ... more   less 
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Also Known As:
Best Western Plus Victorian Hotel Monterey
Best Western Victorian Hotel
Best Western Monterey
Monterey Best Western

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