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“A great, relaxing stay!” 5 of 5 bubbles
Review of Ayres Hotel & Spa Moreno Valley

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Ayres Hotel & Spa Moreno Valley
Ranked #1 of 9 Hotels in Moreno Valley
Certificate of Excellence
GreenLeadersGold level
Costa Mesa, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A great, relaxing stay!”
5 of 5 bubbles Reviewed 24 March 2012

I was in the area for a training course and I originally booked with the Best Western because it was $8 cheaper per night. Got there and it was awful! Quickly called the Ayres and they had last minute rooms available, so I cancelled my Best Western nights. It was in a much better part of town and the difference was incredible! The hotel itself is very nice and the room was great! The bed is SO comfy! All the staff were very friendly and I was always greeted coming back into the hotel. Its a very convenient location around many shops and restaurants. I didn't use it, but they have a great little workout room and I did soak in the hottub which was very relaxing! The included breakfast is fantastic! Hot eggs, breakfast meat, potatoes and you can even get a custom omlette made! I checked out and on my way home I realized I had left my phone charger in my room. I called back and I believe I spoke with a manager (sorry, I'm awful with names!) and she said she would keep it locked up until I was back in the area for me. This place was definitely worth the extra $8 a night and I would definitely go back and recommend to others staying in the area!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RoTaylor12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 29 March 2012
Dear RoTaylor12 -

Thank you for sharing your experience on TripAdvisor and for giving the Ayres Hotel chain the opportunity to show you that a stay with us can be exceptional. I am so pleased that you found everything from the accommodations to the service comfortable and that your stay with us was a satisfactory one. There is no higher honor for a hotel than a guest recommendation, so we are very appreciative that you would do so. We look forward to your next visit.

Safe travels,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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685 reviews from our community

Traveller rating
    537
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    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
San Diego, California, United States
1 review
5 of 5 bubbles Reviewed 19 March 2012

Hotel was wonderful.
Everything was extremely nice and affordable.

Michael and Fred at the front saved my trip by fixing a problem with confirmation numbers that my travel agent messed up.
I can not stress enough how helpful Michael and Fred were at the front desk were.
Michael and Fred are amazing employees.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dylan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 23 March 2012
Dear Dylan -

Thank you for your wonderful commendation of Michael and Fred. I am privileged to work with a group of people who take the guest experience very seriously and wish to provide only the best possible service. I will be sure to share your comments with Michael and Fred so they know their efforts are noticed and appreciated. Hopefully we will have the opportunity to welcome you again very soon.

Warm regards,

Jason Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

It's like a Hyundai luxury car; they look fine and do the job well, but they lack soul perhaps. Its a good choice never the less. Nice rooms/beds, great access to food and coffee, and a very nice fresh-cooked breakfast (nice museli too) included. I wish they had a milk substitute available. I wasn't there for the spa facilities. Check-in and out were quick and easy.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 13 March 2012
Dear Artarmon27 -

It was a pleasure welcoming you as a guest of our hotel. Thank you for taking the time to let others know about your experience on TripAdvisor. I am pleased that you found your stay with us comfortable and convenient. We are constantly revisiting our breakfast offerings, so please know that your comment regarding a milk substitute is being noted for use during our next review. We appreciate your recommendation and look forward to your next visit.

Sincerely,

Jason Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxnard, California, United States
1 review
5 of 5 bubbles Reviewed 3 March 2012

I stayed at Ayres for one week during my training course... the training location was less than ten minutes from the hotel... the staff was professional... the room clean and comfortable... I used the gym and the business center... I loved the location... so many shops and very close... Great Job...

Stayed February 2012, travelled on business
Helpful?
Thank Barbara S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 7 March 2012
Dear Barbara -

Thank you for choosing Ayres Hotel & Spa Moreno Valley for your stay and for taking the time to let others know about your positive experience. The overall guest experience is of the utmost importance to us, so I am pleased that the provided amenities, such as our fitness room, and services made for a comfortable and convenient stay. Perhaps on your next visit you will have the opportunity to take part in our karaoke nights. We look forward to your return.

Safe travels,

Jason Ward
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mission Viejo, California
2 reviews
5 of 5 bubbles Reviewed 25 February 2012

The Ayres Hotel & Spa in Moreno Valley is a first-class hotel, finely decorated, with professional, friendly staff, at a reasonable room rate. All of their rooms are suites with beautiful furniture, very comfortable beds, and other great amenities (plus this location has a day spa). We love staying at the Ayres--it always feels like we have come home!

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 27 February 2012
Dear Elise -

Thank you so much for your kind words about the hotel as well as for your continued patronage. It means a great deal to the team that we are able to provide you with the type of service and amenities that make your stay as comfortable as home and keep you coming back to the Ayres chain. Maybe on your next visit you will have the opportunity to sing the night away with us at our bi-monthly karaoke session in the Anza Room. We hope to welcome you again very soon.

Warm regards,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 February 2012

Great hotel at a very fair price! Will stay there any chance I can!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GPLazer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 28 February 2012
Dear GPLazer -

Thank you so much for taking the time to review our hotel. We appreciate your patronage and are thrilled you left your stay with us satisfied. We hope to welcome you again very soon.

Warm regards,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
2 reviews
5 of 5 bubbles Reviewed 21 February 2012

If it were located in San Diego or Orange County they could get away with over $200 a night. Since it's in Moreno Valley the price was a steal for what they offered. The rooms were big, quiet, clean and 'Green'! The decor was beautiful and the beds & bedding were 4 star.

Room Tip: We were on 4th foor next to elevator and we didn't hear a thing. very solid windows and doors.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank itravelwithkids1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel & Spa Moreno Valley, responded to this review, 27 February 2012
Dear I travelwithkids1103 -

Thank you very much for taking the time to review our hotel. I am so pleased you found the accommodations, amenities, and rates to your liking. The team at the hotel takes great pride in creating the best possible guest experience, so I will be sure to share your comments with them. Perhaps next time you will have the opportunity to try our fantastic complimentary full American breakfast in the Anza Room at the hotel. Hopefully we will see you again very soon.

Sincerely,

Jason Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ayres Hotel & Spa Moreno Valley

Property: Ayres Hotel & Spa Moreno Valley
Address: 12631 Memorial Way, Moreno Valley, CA 92553-2051
Phone Number:
Region: United States > California > Moreno Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Moreno Valley
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Ayres Hotel & Spa Moreno Valley 3.5*
Number of rooms: 127
Official Description (provided by the hotel):
Welcome to the Ayres Hotel and Spa Moreno Valley! Whether you’re here for a short business visit, or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel and Spa Moreno Valley are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks, iHomes, hairdryers, and curved shower rods. Don't forget the complimentary parking to make you feel like a VIP. Every morning you will start your day right with our complimentary full American breakfast. Enjoy the convenience of cocktails and refreshments at the Anza Lounge, which also hosts Taco Tuesdays, BBQ Thursday and Fridays, as well as Karaoke Saturdays. We even offer an intimate full-service day spa to reinvigorate you after a busy day.Ayres Hotel & Spa Moreno Valley is your one stop shop for all that Moreno Valley has to offer in terms of entertainment. For shopping, dining and entertainment the Moreno Valley Mall is only .4 miles away. If you're looking for an outdoor adventure head to Box Spring Mountain Park or Lake Perris for hiking, biking, and boating. Aviation enthusiasts can visit the air show extravaganza at the March Air Reserve and view the March Air Museum as well. ... more   less 
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Also Known As:
Ayres Hotel And Spa Moreno Valley

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