I called to make sure the pool was heated and working before booking. I was told everything was in good working order. A week later we arrived 3 adults and a 4 yr old at 9pm after a 5 hr drive. The girl was new, so it took some time but that was ok. I asked about the pool , again it was fine. My little one could not wait to get in! I had requested non smoking and a first floor since I have trouble walking. No first floors available, so to the elevators we went. We got lost and evidently, they have residents, because we passed a foul smelling room, with there door open, dog carrier in the doorway to keep it open, indian blankets on the bed, posters on the wall, and a smoke coming from there doorway. The elevator smelled of urine and when we got to our room it was so small the 2 beds barely fit. The bathroom was worse. the door hit the toilet so you had to walk in , straddle the commode to shut the door behind you! The hotel is wood construction and the floors are extremely spongy and noisy. And the cherry on top of the sundae, the next day, the pool is NOT heated and was filthy. Mosquito larvae, dirt, trash......so my grandson neeedless to say did not swim. A very bad time was had by all!
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- Also Known As:
- Moreno Valley Comfort Inn