We were in town for a week, never once did I see a manager or someone who performed the role of one. I was missed quoted, but it got resolved after about 20 minutes when I asked him to call his manager. When I asked for extra towel at the front desk she was hesitant and saying ok. One room the light fixture at the entry way was not working. There was no light bulb by the light fixture next to mirror and only one light bulb in a two light bulb night light fixture. Asked for a manager and was told he will be in, however later told he was late and will be in for sure, came back in at 1 pm and again was told he was not available. I ended up checking out but was still charged for the room. The GM finally called but all he said was “all you’re getting is a sorry” –a sorry before I left town would have prevented me from filing a formal complaint!
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- Also Known As:
- Econo Lodge Moreno Valley
- Moreno Valley Econo Lodge