I made reservations weeks in advance, for a pet friendly hotel. When we arrived our room wasn't reserved and they didn't know anything about the dogs. They only had it booked for one occupancy, wasn't clear about pet deposit. They would only give us one key, and only gave us one ticket for breakast and told us we would have to pay 10 dollars a day for a lousy breakfast. Then, six weeks into the stay ( we were staying long term for work), they tell us we had to pay 10 dollars a day or 100 dollars a week. Why it was more for a week than daily still boggles my mind. The hotel staff was very hostile during the stay and especially during this period. They charged my credit card 600 dollars without authorization. They were never able to get our wake up calls correct, they were either non existent or incorrect times. This overall was a horrible experience and we breathed a huge sigh of relief upon arriving at a friendly hotel.
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- Also Known As:
- Moreno Valley Best Western