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“Cheap prices, cheaper vibe”

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Holiday Inn Express Morgan Hill
Ranked #3 of 13 Hotels in Morgan Hill
Certificate of Excellence
GreenLeadersBronze level
Reviewed 12 April 2012

I will start with the positives...
cheap
awesome pancake makers at the breakfast
lots of food
warm indoor pool with hot tub and sauna
glass elevator
nice enough rooms

negatives...
-food is gross
-bad service
-lumpy bed
-alarm (that we hadn't set) rang loudly at 6,7,8, and 9
-really bad location. across the street from a Mc Donalds on one side and freeway on the other and there wasn't much to do in the town either.
-bad smell
-really gross and cheap vibe

I'll elaborate on that last one because for me that is the thing I won't budge on when choosing a hotel. The decor looked really cheap. The whole thing smelled like Mc Donalds and Chlorine. The location made it feel confined. The people were unfriendly and condescending. I just didn't feel AT ALL at home there. The whole thing just didn't sit with me or my family and even though that is pretty personal it most definitely changed my view of the hotel.

  • Stayed: April 2012, travelled with family
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1  Thank Anya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Morgan Hill, responded to this reviewResponded 22 May 2012

Dear Anya W,

Thank you for your review. We are glad you enjoyed your room and our pool area. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not satisfied with the location as well as the hotel furnishings. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,
Jaime W
Case Manager
IHGCare
Reference # 27695491

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (186)
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139 - 145 of 186 reviews

Reviewed 27 March 2012

We have stayed here a few times while in town to go to the Santa Clara Valley wineries. The hotel is ver nice and clean and the rooms are nice. They have a fantastic breakfast in the morning that is included with your stay! They also have a very nice pool area and patio/barbecue area. We haven't used it yet so do not how use of the BBQ works. It has a very convenient location right off the freeway. You will pay a little bit more than the other motels in the area but it is worth it.

Room Tip: A room away from the central eating area will be quieter.
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  • Stayed: November 2011, travelled with family
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Thank krstymsty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

We stayed in this hotel twice, and it was excellent both times. The rooms are roomy, I loved the king bed, which was very good. Room and bathroom were very clean. Breakfast is very good as well. Staff is friendly and helpful. Laundrymachine is free, there´s free wifi in your room. Nice inside pool. No negative comments to make, except maybe this: don´t take a room right above the breakfast room, this will be noisy. The hotel is often visited by soccerteams.

  • Stayed: February 2012, travelled as a couple
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1  Thank Petra_DL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2012

Breakfast is so nice that we don't want to leave anymore. Drawback is the room we got has smells, seems no one had stayed in that room for a long time.

  • Stayed: July 2011
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Thank Reabc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2012

I have stayed at this hotel several times and I will always return here. Always clean and great service.

  • Stayed: January 2012, travelled on business
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Thank papamac56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

If you're planning to attend a tournament at the nearby fields, this hotel is a fine choice. Just be prepared for other teams to be there and for the atrium to resonate with noise from morning to night. I would suspect that weekdays would be a lot quieter and you would enjoy the newer clean rooms.

  • Stayed: January 2012
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Thank SharksPep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2012

This area of Morgan Hill is popular for soccer folks because of the soccer complex. Of all the local hotels the Holiday Inn Express offers the best bang for your buck. Additionally, unlike some of the other places they are extremely tolerant of kids. Previously we stayed at another hotel in the area where you woudl think they'd know families are coming since there's a huge soccer family and staff followed our children around telling them not to speak loudy, run or touch anything, which is crazy....Morgan Hill isn't a vacation destitination, there are KIDS everywhere. We love this place - great breakfast, clean rooms and nice staff.

  • Stayed: January 2012, travelled with family
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Thank Bfearless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Morgan Hill

Address: 17035 Condit Rd, Morgan Hill, CA 95037-3301
Phone Number:
Region: United States > California > Morgan Hill
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Morgan Hill
Price Range: £86 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Morgan Hill 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites San Jose Morgan Hill, CA conveniently located off Hwy 101, 10 miles south of San Jose and 10 miles north of Gilroy. Our hotel is an oasis for travelers who seek an escape from the ordinary and who demand awarding winning guest service coupled with a unique experience at an affordable cost. Amenities such as secure free high-speed Internet, a business center, fitness room, heated indoor pool, sauna, plush towels and new luxurious bedding mean every night is a great night and every day starts right. Experience our unique, relaxing, plant-filled atrium and take the glass elevator home to your room. We offer a hearty evening manager s reception served Monday through Thursday with complimentary beer, wine and hors d oeuvres. Awaken each morning to our complimentary Express Start Breakfast featuring our signature cinnamon rolls & a variety of fresh local specialties!Area attractions include Guglielmo & Pedrizetti Wineries, the Jack Nicklaus Coyote Creek Golf Course & the Gilroy Premium Shopping Outlets. We are centrally located between Monterey, Santa Cruz & San Francisco. Nearby attractions include Paramount s Great America, the Tech Museum of Innovation, Monterey Bay Aquarium, the Santa Cruz Beach Boardwalk and Bonfante Garden Theme Park. Planning an event? Make use of up to 5,000 square-feet of flexible meeting/banquet space with state-of-the-art media equipment. ... more   less 
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Also Known As:
Holiday Inn Express Morgan Hill Hotel Morgan Hill
Holiday Inn Morgan Hill
Morgan Hill Holiday Inn

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