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“Dont waste your money...”

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Comfort Inn Morro Bay
Ranked #4 of 29 Hotels in Morro Bay
Certificate of Excellence
Reviewed 19 May 2014

The rooms are OK at best. Stuffy air quality, slightly smelly, the breakfast is not good. For the money, there are a lot more (nicer quality) places to stay. Staff was nice, manager was unprofessional and rude.

  • Stayed: April 2014
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3  Thank cameron2201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 25 May 2014

Dear Cameron2201,

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Lacey

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454 - 460 of 714 reviews

Reviewed 15 May 2014

Our May 2014 stay was delightful. The staff was very friendly and helpful. The hotel has been renovated and is now equivalent to the new Comfort Suites that we have stayed in on the East Coast. We had a lovely large room with a balcony facing the water and Morro rock. We were within walking distance of numerous restaurants and shops. Morro Bay is a small, laid back, coastal town with a lovely beach at the base of the Rock and a State park nearby.

Room Tip: The ocean view rooms have a great view.
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  • Stayed: May 2014, travelled as a couple
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Thank Grammy400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 19 May 2014

Dear Grammy400,

Thank you for your feedback, we appreciate your positive review! Yes, the entire hotel has been fully renovated. We are glad you were able to enjoy the amenities at the hotel as well as it's proximity to the popular attractions in Morro Bay. If you are ever on the West coast again, please call us to make reservations, (805) 772-4483.

Sincerely,
Lacey

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Reviewed 12 May 2014

The upgrades are significant -hot breakfast-new upgraded rooms and friendly staff. New carpet No more smell- new check-in area is upgraded in better location. What a difference from our stay two years ago!

Room Tip: Ask for a balcony with view!
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  • Stayed: May 2014, travelled with family
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2  Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 14 May 2014

Dear Terry B,
Thank you for your feedback. It is a great compliment when return guests from the previous hotel come to the new Comfort Inn and really enjoy the renovations that were done. Everything is new and fresh and we plan on keeping it this way for a long time! We are glad you appreciate our hard work. Have a great day!
Sincerely,
Lacey

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Reviewed 5 May 2014

Stayed here one night on a recent trip up the California Coast. The location is good as to accessing places to eat and have a drink. Our room was very spacious. Service was very friendly and helpful. Parking is below the property and can cause noise do too the honking of horns and slamming of doors. The free breakfast wasn't too bad either. The price is a bit high for what you get, but the options might not be that much better. This was a good option for had early morning trip to Hearst Castle.

Room Tip: If you want to see Morro Bay ask for a room facing the water.
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  • Stayed: April 2014, travelled as a couple
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Thank highdesertbadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 14 May 2014

Dear Highdesertbadger,
Thank you for your feedback. We are happy to hear you enjoyed the spacious rooms at the hotel. A lot of guests have said that having a larger room can really add to the comfort of their stay. If you're ever in the area again, please call to make reservations (805)772-4483.
Sincerely,
Lacey

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Reviewed 29 April 2014

Spent a lovely afternoon and evening in Morro Bay and could not fault the Comfort Inn. Staff really helpful and pleasant and we had a balcony overlooking the Rock :) Room was great as was the location just around the corner from the harbour and eating places.

Room Tip: We had a room overlooking the Rock which was perfect .
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  • Stayed: April 2014, travelled as a couple
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1  Thank kempian2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 3 May 2014

Dear Kempian2,
Thank you for your feedback. We are pleased to hear that you enjoyed your stay at the hotel. Customer service is very important to us and we're glad we were able to help!
Sincerely,
Lacey

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Reviewed 27 April 2014

We stayed in this hotel for one night and was one night too long.
The room smelled like someone had smoked there, while you had to sign for 'not smoking' in the rooms. Bathroom door did not close, the airco was defect so the air was blowing in your face all night and during breakfast you needed your jacket because it was very cold.
It was a bad experience for a far too high price.

  • Stayed: April 2014, travelled as a couple
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2  Thank Menno D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 29 April 2014

Dear Menno D,

Thank you for your feedback. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
Lacey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Comfort Inns have done a first class job replacing the old Twin Dolphin Inn at Morro Bay and given the building a completely new feel, inside and out (all that remains is the twin dolphins statue at the entrance). Our room was on the third (top) floor and was ready for us when we called by a couple of hours before the published check in time. The room was clean, had all the advertised facilities and above all it was nice and quiet (and had a balcony which gave us chance to sit out in the sun when we first arrived). The design of the building puts reception and car parking (some undercover of the building, some outside in an enclosed courtyard) on the ground floor, and the breakfast room on floor 2. Breakfast was a quality 'Comfort Inn breakfast'. Location is perfect, especially if you enjoy taking short walks to the restaurants, sights and shops, or a slightly longer walk if you want to walk to the rock.

  • Stayed: April 2014, travelled as a couple
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Thank VisitorfromFLUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort-Inn-MB, Front Office Manager at Comfort Inn Morro Bay, responded to this reviewResponded 26 April 2014

Dear TravellerfromFlorida,
Thank you for your feedback. It's great you were able to really enjoy all that the hotel and Morro Bay have to offer. From relaxing out on the balcony of your room to taking a walk along the waterfront is a great way to spend a trip to Morro Bay. If you are ever planning a trip to Morro Bay again, please call to make reservations (805) 772-4483.
Sincerely,
Lacey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Morro Bay

Address: 590 Morro Ave, Morro Bay, CA 93442-2247 (Formerly Twin Dolphin Inn)
Phone Number:
Region: United States > California > San Luis Obispo County > Morro Bay
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#3 Business Hotel in Morro Bay
#7 Romantic Hotel in Morro Bay
Price Range: £63 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn Morro Bay 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Located 1 block up from the waterfront and within walking distance to all of the local shops and restaurants. We offer rooms King Beds and Two Queen Beds many of which have ocean views over looking Morro Rock. All rooms are newly renovated and have 40" TVs, microwaves, coffee makers, A/Cs, iron/ironing boards, free HOT breakfast which consists of freshly made waffles, scrambled eggs and meats, onsite fitness facility, and free WIFI. Most rooms have balconies. We are a 100% Smoke & Pet free property. ... more   less 
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Also Known As:
Twin Dolphin Hotel Morro Bay
Twin Dolphin Morro Bay

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