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“Great hotel!”

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Best Western Plus Tree House
Ranked #1 of 9 Hotels in Mount Shasta
Certificate of Excellence
Reviewed 20 August 2014 via mobile

It started when we pulled right up to the hotel - right off I5. Fantastic location. They have a Tesla charging station in front. We weren't driving one, but thought it was cool anyway. The front desk staff was so friendly and helpful!
We drove to our room... We had a "front" door but since we faced the grass courtyard on the ground level we used our back door only. Great system. The room was decorated nicely. Mini fridge in room, comfortable bed & pillows.
Our only complaint was we were out of the room all day (left at 7a) and got back at 2p. Our room was not made up yet. Housekeeping knocked at 2:45p but we sent them away (napping). The front desk called to check if we needed anything since housekeeping was leaving for the day. We were leaving in the morning so we were fine and really didn't mind the unmade bed.
We would absolutely stay here again.

Stayed: August 2014, travelled as a couple
Thank SuZQ1109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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608 - 614 of 1,045 reviews

Reviewed 19 August 2014

My wife and I were looking for a place that we could stay where we could have our dogs with us and booked our rooms before we left for Oregon. We didn't expect much after our first night in Eureka but when we got to the Three House in Mt Shasta we were really surprised at the quality of the room and the facilities throughout. The staff was very helpful the bar and restaurant was excellent and the vibe overall was really relaxing and friendly. We actually planned our trip home so we could spend one more night there. I could not recommend this place highly enough. Whether you have pets or not you will not be disappointed.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank Floyd V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

We had a balcony room with a mountain view, probably one of the better rooms. This is a large property, there are four buildings, three of them devoted to rooms and the fourth building was the lobby and restraunt. The units tie together in a rather interesting and complicated manner reminding me of a treehouse which might be where it gets the nickname.
The room and beds were comfortable, somewhere between average and very good, so I give the 'above average' because the staff here really makes a difference. To the 'average' side of things, the free internet was down the first night, and there was a burned out lamp, leaky toilet, and semi-broken lightswitch. (All reported at checkout, but not fixed while we were there.) The halls were being used as storage for some extra carpet. The indoor pool/spa was well stocked with towels and clean. There is a gym room next to the pool. The hotel was quiet even though it had easy access to the freeway. There was a Tesla charging station in the parking lot, (possibly in range of the free wifi). The staff were friendly and helpful.

Room Tip: Building 1 with mountain view may have been better viewing. Ours was 3, and the mountain view was pa...
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  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
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Thank Xybek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Husband had a conference and I went along for fun. This was a great hotel! The woodwork was unique and beautiful, and the room was very large and comfortable. But the best part was that all of the hotel staff were so pleasant and helpful..... not the fake kind of friendly, but genuine. Would definitely go back.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Best Western
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2014

I went into the Tree House Inn for a room but unfortunately it was all booked up. The staff member who helped me named Danielle was extremely nice and helpful in finding me a new place to stay. Next time I go through Mt. Shasta I will definitely book a room and look forward to working with her.

  • Stayed: August 2014, travelled solo
    • Location
    • Service
Thank John_DZ3156IY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

The staff were very pleasant and friendly. Room was clean and bed was comfy. (just a little dissapointed that I did not have a balcony, maybe next time) Made use of their pool and hot tub and the children enjoyed their swimming.. Great breakfast each morning and our tummy full.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Teresita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marci W, General Manager at Best Western Plus Tree House, responded to this reviewResponded 12 August 2014

Dear Teresita ~
We are happy you enjoyed your stay with us and we are looking forward to your return. I am glad to hear you were able to enjoy our pool and spa and the breakfast was to your satisfaction. Make sure you mention you would like a mountain view, balcony room when making your next reservation and we will be happy to accommodate you.

Warm Regards,
Marci Wenstad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

We stayed one night here on a road trip with a family of four including two teens. We had a large room that had two queen beds and then a third queen in a separate area. The size of the room was enormous. While the building is not modern, the facilities were very clean and the beds were very comfortable. The buffet breakfast that was included was good and included both hot and cold items. We would highly recommend this hotel.

Stayed: July 2014, travelled with family
1  Thank plazb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Tree House

Address: 111 Morgan Way, I-5 and Lake Street, Mount Shasta, CA 96067
Phone Number:
Region: United States > California > Mount Shasta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Mount Shasta
Price Range: £102 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Tree House 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The BEST WESTERN PLUS Tree House is nestled at the gateway to Mt. Shasta, welcoming guests to this spectacular mountain resort area, which is surrounded by natural beauty, plenty of recreational activities and a stunning view of Mt. Shasta. The 14,161 foot face of Mt. Shasta does impress, as will the Shasta Trinity National Forest it is set in. We are located in northern California, one hour north of Redding and one hour south of the Oregon border. It is within an easy drive of San Francisco, Sacramento and Portland for a weekend getaway or vacation in any season. Come visit beautiful Mt. Shasta and book your room with us today.We have two restaurants to serve you, The Tree House Restaurant and Cooper's Bar & Grill, both open 7 days a week, offering Breakfast, Lunch & Dinner. ... more   less 
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Also Known As:
Best Western Plus Tree House Hotel Mount Shasta
Best Western Tree Hotel
Best Western Mount Shasta
Mount Shasta Best Western
Best Western Plus Tree House Mount Shasta, California

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