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“Hilton Mountain View”

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Hilton Garden Inn Mountain View
Ranked #4 of 18 Hotels in Mountain View
Certificate of Excellence
Reviewed 5 October 2013

I get it's silicon valley thus everything is over priced. This hotel was mediocre at best, the room old, out dated and the bathroom was relatively worn out. You couldn't even keep the bathroom door open as it would block the front door opening. Total fire hazard. Even the closet doors couldn't remain open. I wouldn't recommend it.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sue_Hitzmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garrett R, Manager at Hilton Garden Inn Mountain View, responded to this reviewResponded 8 October 2013

Thank you for posting a review on Trip Advisor and allowing me the opportunity to respond. We strive to be a “10” hotel and I am sorry that in your case we did not measure up. Please accept my apologies for the many disappointments you had with us during your stay. I am very sorry that we failed to achieve any level of service.

We do guarantee your satisfaction and it is certainly evident that you are not satisfied with any aspect of our hotel. I have refunded your total charge back to your credit card. If you review us on Trip Advisor, you will see what you experienced is not typical for our hotel, again my apologies for your experience.

Garrett Ritter
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (589)
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395 - 401 of 589 reviews

Reviewed 4 October 2013

Highly recommend for the Mountain View area. If you are looking for a central location hotel... this is it. Close to everything and easy highway access. Great customer service, friendly staff and comfortable rooms. Love the cookies!

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Hilton Garden Inn
Thank Tami D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

I would much rather prefer a continental breakfast option to a served breakfast that is an additional cost. Most similar level and price hotel options have complimentary continental breakfasts. This is the reason why I will opt for a different location over this one.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Franklin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

Attending a football game in Stanford the hotel was in the middle between the campus and San Jose Airport. Staff was very professional and attentive. Room was is excellent condition and spacious. Internet connection was very good. Would stay here again in a heartbeat!

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank HodR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

We only stayed one night, but will be back, as we often visit family in the area. Our room was spacious, very clean and pleasant. The bed was extremely comfortable, and the hotel was quiet. We needed a good night's sleep, and definitely got one. The staff were extremely friendly and helpful.

Stayed: September 2013, travelled with family
Thank Ojaigal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

I've stayed here over 100 times since they opened their doors. It is consistently clean, the staff always friendly and as a single woman travelling on business, I always feel safe. The assortment of food, drink and other items in the Pantry is plentiful and they always have just what I need when the day at the office is longer than expected. The breakfast has a great hot/cold buffet and the beds are very comfortable. The location is close to the 237 and 85 highways so it makes it convenient to get anywhere. All great qualities in a hotel.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Cheryl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

Very nice location, near the freeway, very neat and clean, great pool and spa....happy people....great service..free internet...and parking....even the weather was good....great location...would stay there anytime...free WSJ nice touch....

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Rory E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Mountain View

Address: 840 E El Camino Real, Mountain View, CA 94040-2808
Phone Number:
Region: United States > California > Mountain View
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mountain View
#2 Business Hotel in Mountain View
#2 Family Hotel in Mountain View
Price Range: £95 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mountain View 3*
Number of rooms: 160
Official Description (provided by the hotel):
At a Glance Located in Silicon Valley, CA, close to Mountain View attractions and businesses Complimentary internet access 24-Hour business center Complimentary parking Complimentary fitness center, heated outdoor pool and whirlpool Full service restaurant and evening room service Enjoy your stay in Silicon Valley, California Accommodating, warm and comfortable, our Hilton Garden Inn Mountain View, CA hotel offers the perfect blend of business and leisure amenities. Located in Silicon Valley, California, the hotel offers deluxe accommodations, friendly hotel service and a relaxed atmosphere. Close to a number of prominent attractions, this Mountain View, CA hotel is beside the offices of Google, Hewlett Packard, Microsoft, Siemens, Symantec, LinkedIn and Alcatel. Visit the Winchester Mystery House, Shoreline Amphitheatre, Great Mall Milpitas and the Flint Center for Performing Arts. Get comfortable in a spacious, fully furnished guest room. Relax on the adjustable Garden Sleep System™ bed, curl up in front of the 32-inch flat-screen LCD TV with complimentary cable and chat on the dual-line telephones. Business guests stay in touch with the office using the complimentary, fully functional business center. Enjoy a reinvigorating workout in our fitness center and relax afterwards with a swim in the heated outdoor pool. Soothe yourself with a soak in the whirlpool. Dine on American favorites at the Garden Grille & Bar at our Hilton Garden Inn Mountain View, CA hotel, or opt for a lighter bite at the Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Mountain View Hotel Mountain View
Hilton Mountain View

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