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“Not on my list of "go backs"”

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Hampton Inn & Suites Mountain View
Ranked #5 of 18 Hotels in Mountain View
Certificate of Excellence
San Diego, California
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Not on my list of "go backs"”
3 of 5 bubbles Reviewed 27 December 2012

If you are a light sleeper, do not stay here. On the second floor, I could hear people walking up and down the hallway all night long (at first I thought it was the person above me but I now believe it was people walking on my floor). If the floor is that thin that you can hear the "thump thump thump" of footsteps in your room, you are not going to get a peaceful night's sleep.

The "breakfast buffet" and "dinner" was nothing impressive. In fact, I couldn't really eat "dinner" except for the nondescript "salad" of iceberg lettuce and cheap dressing. Breakfast was just as bad, although I loved the POG juice!

On the plus side, the room was a decent size and the front desk staff was friendly and helpful. Fortunately I was staying there for only one night, so I could deal with getting only three hours of sleep.

The rate is cheap so if cost is important, this hotel could be a good bet for you. I'm not so sure I'd recommend this hotel unless there is nothing else. I was not impressed. It just didn't seem to be a "business class" hotel that my office typically puts me in. With a lousy night's sleep, less than impressive breakfast and dinner options, I'm not so sure I'll return.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sueheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Los Angeles, CA
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 December 2012

I stayed here for a business trip and I must say, I was impressed.

The price is great. My room was spacious, clean and as expected for a Hampton Inn. I checked the bed for bed bugs--there were none to be found. They had complimentary wifi.

My only complaint was the bathroom. During my stay, they were in the process of remodeling, and when I tried to take a shower, brown water came out of the shower faucet. Upon alerting the staff, they informed me that they had shut off the water for a short period and just turned it back on-which is why it's discolored. Also, I pointed out that the tub was dirty from the dirty water. The staff fixed the water problem, and cleaned the tub for me instantly.

I'm very particular about cleanliness at hotels and the shower situation bothered me a great deal. However, I was pleased with the reaction time, and immediate turn around on fixing the issue.

My room included a continental breakfast, which was set up in one of their dining rooms. The breakfast was a buffet including boiled eggs, cereal, oatmeal, yoghurt, bagels and cream cheese, coffee, tea among other things. The selection was nice.

At checkout, I was given a discount to my room and apologies as well.

Overall, the experience was positive.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ShopSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Culver City, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 November 2012 via mobile

Good rooms - clean and large. Nice staff. Not a luxury hotel obviously but a good place to stay with the kids for when you are in town to visit family in the area. Good breakfast buffet. Loved the breakfast to go bags for our car ride back home.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nichelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, Maryland
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 24 October 2012

I stayed here for four days for business. The Hotel was clean, the staff were friendly and the room was comfortable. The breakfast they provided in the morning was good too. There are a lot of restaurants within a short distance of the hotel. It wasn't far from the San Jose airport and it was a great location for me to visit my clients in the surrounding San Jose, Sunnyvale, Moutnain View area. I will definitely stay here again on my next trip to Silicon Valley.

Room Tip: My room was straight ahead when you got off the elevator. I didn't have a noise problem at all.
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lori095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday, Florida
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 October 2012

I recommend this hotel for anyone looking for convienience quality cleanliness and a great price. My relatives enjoy the hotel as well when they are in the area. thanks for a great service. I dont have 200 character minimum to speak of.!! Nice breakfast, conference center and staff!

Room Tip: room by the back, easy out easy in --
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Judi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bydgoszcz, Poland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 9 October 2012

Room was quite OK: big enough & well cleaned. However breakfast leaves much to be desired. The same for very, very small swimming pool. Quite good location - not so far away from the downtown and next to it there is grocery shop.

  • Stayed June 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank mGracz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 October 2012

We needed a one night in Mountain View to visit a friend who has been at Stanford for 3 months. Hampton was more expensive than other hotels in the area, but walking distance from our friends apartment. That was a motivation to say there, as well as they include breakfast. I booked online with Hotels.com, and had no choice of beds. We were given 2 queens which were clean and comfortable. The room was very large, and even had a microwave and fridge. I would stay here again over the "cheaper" hotels in the area. Oh, the waffles and more were good too.

Room Tip: I think they are all good, no noise factors to be worried about.
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  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank choirgirlcalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Mountain View

Property: Hampton Inn & Suites Mountain View
Address: 390 Moffett Blvd, Mountain View, CA 94043-4726
Phone Number:
Region: United States > California > Mountain View
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Best Value Hotel in Mountain View
#1 Family Hotel in Mountain View
#2 Romantic Hotel in Mountain View
#5 Business Hotel in Mountain View
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Mountain View 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hampton Inn And Suites Mountain View
Hampton Inn & Suites Mountain View Hotel Mountain View
Hampton Inn Mountain View
Mountain View Hampton Inn

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