I just spent 3 nights at the Residence Inn in Mountain View. Everyone that worked at the hotel, from the Front Desk, to Breakfast/Happy Hour Servers, to Housekeepers were very friendly and super efficient.
However, I felt that the hotel was lacking in other areas. The heating/cooling in my room never worked properly. It was 80 degrees in the room when I checked in and it took over 24 hours for it to cool down to 70 where I had it set. And then by the day I left, it had sunk down to 66 degrees, even though it was still set to 70! Also, there was a broken drawer in my bathroom area that stuck out at an awkward angle. And the buildings and grounds just looked a bit dingy.
However, my room was spotless, and so was the breakfast area. Speaking of breakfast, it included lots of choices and was plentiful. I also took advantage of the Happy Hour spread one night as my dinner.
I found the area to be convenient, with several shopping centers close by and downtown Mountain View (i.e. Castro St.) a quick drive away.
Bottom line, for the price paid, I expected a bit better. However, given the proximity to my company's offices, I would consider staying here again but will most likely try some other choices first. FYI. I am Platinum with Marriott and the Front Desk clerk was quick to acknowledge my status, had a gift bag waiting for me, etc. No upgrade from what I paid for, but I knew the hotel was full during my stay.
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- Also Known As:
- Residence Inn Palo Alto Mountain View Hotel Mountain View
- Mountain View Residence Inn
- Residence Inn Mountain View