First of all as most of you know we travel alot for work,and finding a good deal on a quite,clean FRIENDLY,place to stay is always my first priority.We booked this hotel online for a great price of 58 a night..good deal the reviews where good,and the pictures looked great,just what we're looking for a nice place outta of the way but close to where we needed to go. When we showed up to check in the gentleman in the office was watching football,he didn' seem to eager to help and he never smiled,we got our key and went to our room. The room was okay seemed like alot of furniture for a room with 2 beds(we asked for a room with one) there was a dark hair on the tank of the toliet and the floor could of been cleaner. The beds where comfy,however if you use the free internet you have to be hardwired THERE IS NO WIRELESS INTERNET, the tv has more channels in spanish,chinese,and asian than english. If you want to watch comedy central,cartoon network,history etc it is 2.00 MORE A DAY and then once you pay for this service it didn't even work and cartoon network was not a option even though it says it is. When I said something to the gentleman at the front desk who once again wasn't to happy I interrupted his football game he said he would send a tech the next day..well ya after I said something to the lady at the front desk the next day,who was way more friendly.So I can deal with all this and desided to go ahead and book for the rest of the week,went to the office to ask the "FOOTBALL LOVER" if we coud extend the room till the end of the work at the price I booked the room for orginally,no way I had to go back online todo so..now I can understand that if we had checked out and came back but we never left the hotel,when I went on line to do so this room was now 70 a night...now I don't know about you but 58 plus tax and plus 2 a day to watch tv,without wireless internet is pushing it,but 70 a day and 2 for tv and no wireless I can go to a Days Inn...and get better customer service. Remember we pay these people for a service,when we check in they should be happy to see us,asking if there is anything they can do to help with our stay,talking on their cell phones,watching tv,or any other kind of distraction is unexceptable.traveling and being away from home is hard enough,and when your paying for a service no matter how much your paying there should be some form of statisfaction.
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- Also Known As:
- County Hotel Mountain View