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“Wow!”

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The Westin Verasa Napa
Ranked #6 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
Easton, Massachusetts
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Wow!”
Reviewed 15 March 2014

I stayed at this Westin during a company trip to NAPA. The Westin and SPG properties are my preferred hotels for business and pleasure. Let me just say this hotel is very impressive. I had a 1 bedroom suite that was spotless. Full kitchen, living room, tub, separate shower, balcony, and much more.

My only complaint is they shut down the courtyard at 11PM. The fire goes out and they make you go inside to the lobby. Otherwise, the bar and service are top notch.

This is by far the best Westin hotel I have stayed at in the country in-terms of location, design, and atmosphere. If you are staying in NAPA then this is the place to stay.

Room Tip: Do not stay near the elevators otherwise you hear them swooshing up and down all night.
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  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank Tek20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 30 March 2014
Hello Tek20:

Thank you for the incredible review and for sharing your detailed feedback with us and our TripAdvisor readers. This sounds like an awesome company trip and a great way to spend some time working. Although it sounds like you had a good time, hopefully next time you stay with us you’ll have a little more time to experience the entire Napa Valley.

We’ll look forward to seeing you again soon!

Be well,
Nathan Baslaw
Front Office Manager
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Traveller tips help you choose the right room.   Room tips (294)
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English first
Dallas, Texas
Level 5 Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 March 2014

Great hotel! Right in the middle of downtown napa so you cannot beat the location! You can easily walk to many great resturants or wine bars without having to drive. Very easy drive to the other parts of the valley.A+++ customer service. Everyone we met was very freindly and willing to go the extra mile to make our stay enjoyable. Would gladly reccomend to anyone going to the Napa area!

  • Stayed February 2014, travelled as a couple
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Helpful?
2 Thank Meganlynne0218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 24 March 2014
Hello Classicbarbie0218:

Thank you for the fabulous review and all the great feedback for us and our TripAdvisor readers. It sounds like you had a magnificent trip and we always love to see a “A+++” rating from any guest.

Thank you again and we’ll hope to see you back on your next trip over from Dallas.

Be well,
Nathan Baslaw
Front Office Manager
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Level 4 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 March 2014

Good location, very close to Oxbow Public Market. About 15 mins walk, over a very nice bridge, to downtown. Which is actually a good thing after a good meal in downtown.

The only minor annoyance was the event (a silent auction that wasn't silent at all, hahah) they had in the courtyard. But it was over by 8pm, we were just in the room a bit before dinner, so it didn't bother us too much.

Free valet and all the gentlemen there were super friendly and quick.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thomashan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review, 24 March 2014
Hello Thomashan:

Thank you for the great review and feedback about your recent stay with us. Also thank you for the photos of the room. Although you did have the one small annoyance we appreciate you taking the time to let us know.

Lastly, I would agree that after a meal at one of the many fine restaurants in downtown it’s a great feeling to know that you have a short walk through the sleepy streets of Napa.

Thank you again and we’ll hope to see you back soon.

Be well,
Nathan Baslaw
Front Office Manager
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Jacksonville, Florida
Level 4 Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 March 2014

The hotel is nice, but it feels a little dated as some other reviewers have indicated. The staff and the service at this Westin set it apart though. "No" is not in their vocabulary and they are all very friendly and welcoming.

The Oxbow Market is next door and we had a great breakfast sandwich at Model Bakery. Even though it is next door, it's still about a 5-7 minute walk as this hotel is huge. Downtown Napa is across the bridge and is a fairly easy walk as well, unless you have mobility issues. We had no trouble catching a taxi to downtown but there was a 45 minute wait for a taxi coming back.

I'm glad I stayed at this hotel and got to experience the downtown area a bit more than usual and I really enjoyed the lovely staff.... unfortunately, I doubt that I'll stay here again because there are so many other hotels in Napa that I enjoy a bit more.

Room Tip: Rooms in the back overlooking the creek are very quiet, however there is a lot of walking to get to...
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Kelli02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Manager at The Westin Verasa Napa, responded to this review, 24 March 2014
Hello Kelli02:

Thank you for the great review and the honest feedback. It’s great to hear such fantastic comments about the service you received and we truly feel that is the biggest part of what makes us such a special property. I also would like to mention that although we are only 5 years old, we are continually inspecting to ensure that our hotels furnishings and look are always at the highest levels. This is an ongoing process and your feedback will help ensure that your concerns are addressed.

I know you mentioned you have some other favorites around the valley, but if you find yourself wanting to spend some more time in the town of Napa we would love to have you back.

Be well,
Nathan Baslaw
Front Office Manager
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Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 24 February 2014

I am a loyal SPG traveler. My fiance and I visited Napa in December 2013 on our way to Lake Tahoe for a friend's wedding. We really enjoyed our stay.

The location is perfect. The hotel is very close to downtown Napa (you could walk there if you wanted to) and right next to the Napa train station. It's also easy to get to the other wine towns.

The hotel is well maintained. There's a nice pool and outdoor fireplace outside. We got upgraded to a suite since I am SPG platinum. The suite had a full kitchen in it and a very large balcony. The room was very clean, but didn't have the "new" feeling I am used to when staying at Westins.

I was actually most impressed with the valets and staff. They were some of the nicest people we met while in Napa! The valets always greeted us with a smile and had a lot of recommendations on restaurants and places to visit.

Overall, we are very happy we stayed here!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
2 Thank Gmichael315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 23 March 2014
Hello Gmichael315:

Thank you for the great review and my favorite thing to hear from any guest is exactly what you said; “I was actually most impressed with the valets and the staff.” This is what we strive for! There are so many great hotels and beautiful properties here in the Napa Valley that we are of the mindset that our associates are what really differentiate us from the other properties.

Also thank you for your thoughts on the room. Although our property is only 5 years old, we will be doing a complete review of all furnishings and rooms in the upcoming year, and if anything is deemed to be ready for an upgrade we will be doing those at that time.

Thank you again and we’ll hope to see you back sooner than later.

Be well,
Nathan Baslaw
Front Office Manager
The Westin Verasa Napa
Report response as inappropriate
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New York, New York
Level 6 Contributor
98 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 February 2014

I've been to Napa many time, and had always stayed in St. Helena or Calistoga. I was very pleasantly surprised to find such a nice place so close to San Francisco. Everything about the hotel was top-notch. We're SPG Platinum this year, so we were lucky enough to get a suite. Nice! Separate bedroom, full kitchen, dining area and living room, with two baths.

Evening wine tasting and snacks are complimentary, there's a heated outdoor pool and a big spa. We didn't get to eat at La Toque, but the reviews of it are very good.

We did walk to the little food mall/gift shop just a few dozen yards from the hotel. Hog Island Oyster Co. is one of our favorites and we were thrilled to be able to have their remarkably good clam chowder and a couple of dozen oysters.

If you want to venture father away, you can easily walk to several very good restaurants or storefront wine shops where you can spend the whole afternoon tasting wines.

There's a $10 amenities fee, which usually annoys me, but this one included valet parking so I thought it was well worth it.

Heartily recommended.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SusanX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 23 March 2014
SusanX:

Thank you for the great review not only about our hotel but about the entire Downtown Napa area. You mentioned the Oxbow Market (food mall/gift shop) which is one of my favorite places in the entire valley. It’s filled with all kinds of different culinary experiences and one of my favorites is Hog Island Oyster company. They have some of the best sea food and shell fish you can find and all at a reasonable price.


The other great thing that most people don’t realize about the downtown area is that although we do not have direct sight to any of the 400+ vineyards, we do have about 20 different tasting rooms. Many of them offer single vineyard and hard to find Napa wines.

Lastly, I’m glad you mentioned our resort amenity fee that ranges from $10 to $20 per night. This is something that is actually very beneficial to most guests as it does include many different amenities including but not limited to, valet parking, wired and wireless internet, the pool area, our fitness studio and more.

Thank you again and we’ll hope to see you back soon.

Be well,
Nathan Baslaw
Front Office Manager
The Westin Verasa Napa
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Rugby, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 February 2014 via mobile

An absolutely fantastic luxury hotel with world-class accommodation and service. The room was equipped with a full kitchen including a dishwasher and was quite simply staggering in its sumptuousness. Value for money was also good when you consider the level of luxury on offer.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 23 March 2014
Rob H:

Thank you for the incredible review and feedback for all of our future guests and TripAdvisor readers. We know that there are a lot of options when coming to stay in the Napa Valley and we really love to hear about the great experiences our guests have when staying with us and experience what our area has to offer.

Thank you again and we’ll hope to see you on your next trip across the pond.

Be well,
Nathan Baslaw
Front Office Manager
The Westin Verasa Napa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Verasa Napa

Property: The Westin Verasa Napa
Address: 1314 McKinstry Street, Napa, CA 94559-1900
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Napa
#6 Green Hotel in Napa
#8 Romantic Hotel in Napa
#8 Family Hotel in Napa
#11 Business Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA

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