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“Very impressive; a delight”

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The Westin Verasa Napa
Ranked #7 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersBronze level
Hong Kong, China
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very impressive; a delight”
Reviewed 27 April 2014

This hotel has become a favorite. Every stay I enjoy it more and look forward to returning sooner. In fact, as I write this, I'm thinking of checking availability to see how soon I can go back.

While the Verasa has an undistinguished exterior that doesn't do justice to what awaits inside, it is really a lovely base for any Napa trip. The rooms are excellent, always Westin's comfortable beds, great bathrooms and exceptionally functional layout. My rooms have always had balconies that are a treat in the cool Napa weather.

Very importantly, they have small kitchens which stove tops (larger or smaller depending on room size) and refrigerators and surprisingly good quality pots and pans. This turns out to be a terrific benefit in Napa Valley even when solo because there's so much fresh tasty food to bring back to the hotel and cook.

The location is less than 5 minutes from Oxbow which is a wonderful collection of restaurants and places for wine or buying simple groceries of the very highest quality. For example, Hog Island Oyster is there and there wait is infinitely shorter than in the Ferry building in SF. (I think the hours are more convenient too). That's just one of many excellent places.

It's also a 10 - 15 minute walk tops across a larger street to Napa's "downtown" where you can find every wine bar imaginable and more excellent places to eat or browse.

I look forward to staying there again and again.

  • Stayed April 2014, travelled solo
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Helpful?
Thank Henry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 17 May 2014
Hello Henry S:

Thank you for sharing such a wonderful experience with all of our TripAdvisor readers and for your continued loyalty. Your trip sounds like the perfect way to enjoy Napa and your description of our property and the rooms is perfect.

I love the Oxbow Market/downtown and your 100% right, there is so much good food in and around Napa that the small kitchenette or kitchens in the guest rooms often come in more handy than you would expect.

We’ll hope to see you again sooner than later because Napa’s best part of the year is just starting.

Be well,
Nathan Baslaw
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (290)
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English first
Portland, Oregon
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 April 2014

The staff created a positive experience, always greeting us at the door and we felt "taken care of" and transported. They "get it" regarding hospitality! Had a great night sleep with the comfortable beds, clean rooms, thanks to GM Don and Dustin and the staff for really creating a nice stay for us!

Room Tip: The rooms facing the pool or bocce court are the best
See more room tips
  • Stayed April 2014, travelled as a couple
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Helpful?
Thank berniegehret2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 17 May 2014
Hello Garthbernstein:

Thank you for the great review and excellent feedback about the hotel, the service you received and our associates. We love when we find great experiences shared with all of our TripAdvisor readers and thank you for taking the time to do so.

Portland is not too far away, so we’ll hope to see you back again soon.

Be well,
Nathan Baslaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NYC
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 April 2014

Have stayed at the Verasa twice, both excellent experiences. Very friendly, helpful staff, large rooms, treat Starwood Gold/Platinum guests particularly well. Good central location a short walk from the excellent food at Oxbow Market. Will definitely be back.

  • Stayed April 2014, travelled with family
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Helpful?
Thank breukelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 17 May 2014
Hello Breukelen:

Thank you for the great review and for the excellent feedback to us and all of our TripAdvisor readers. We love to hear from our repeat guests and we do our best to make sure that all of our guests are well taken care of, and that our elite SPG guests have everything they may need and a little more.

The season is just starting here in Napa so we’ll hope to see you back again soon.

Be well,
Nathan Baslaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 April 2014

The hotel is beautiful, the service is even better. Matthew (valet) greeted me when I arrived and actually wanted to know how my drive was. Johnny at the front desk was warm, welcoming and a fountain of information about the property and Napa. It didn't end there. Every employee I spoke with during my stay seemed to genuinely care about helping me with whatever it was I needed at the moment. There's a maintenance guy I never spoke with, but he waved every time I saw him.

My room was wonderful, the bed was incredible!

Saltwater pool and spa were a treat, even better since they're both open until 11 pm.

Can't wait to go back!

  • Stayed March 2014, travelled on business
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Helpful?
1 Thank wam3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 4 May 2014
Hello Wam3:

Thank you for the great review and excellent feedback for our team and all of our TripAdvisor readers. It’s one of our favorite things to read about the great service that one of our guests received during their visit to the property and the memories that it’s created.

It looks like you were visiting us from Southern California so we’ll hope to see you back again sooner than later.

Be well,
Nathan Baslaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 April 2014

Upon arriving, Sean, our valet, gave us excellent tips on local wines. The hotel was beautiful, very accommodating and even upgraded us for free because it was our anniversary. Britney and Alana were the best, super cool, crazy helpful, and overall had our best interests in mind. You don't often meet hotel staff that are this genuine. Stay here because you will be looked after as if you were family.

  • Stayed April 2014
    • Value
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Helpful?
Thank Andybrady84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 4 May 2014
Hello Andybrady84:

Thank you for the incredible review and it sounds like you had a great trip. I will be sharing your feedback with the entire team but I will thank Sean, Brittany and Alana for a job well done. More than anything we love to hear that our guests had a great time while staying with us and we’ll hope to see you back again soon!

Be well,
Nathan Baslaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maumee, Ohio
Level Contributor
47 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 April 2014

We spent a week at the Westin Verasa in Napa, unique in that the hotel was formerly a time share. Our suite included a fully stocked, full kitchen, dining area, sitting area, separate bedroom and spacious bathroom. Other guests had suites with two beds/ two baths. The staff was helpful and friendly, knowledgeable about the area. It features a saltwater pool and two bocce ball courts. We also managed to squeeze in a croquette lawn for a fun afternoon. There's a beautiful outdoor courtyard with fountain and fire centerpiece - great for sitting and sipping during their 5:00 wine tastings. The posted $800 a night seemed a bit much, but as part of a conference group we paid a great discount rate. We'd stay here again, as it was within walking distance of great down town restaurants. The Wine Train boards across the parking lot for lunch and dinner trips, too.

Room Tip: We preferred the rooms facing the inside courts; however, friends didn't have noise problems in...
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Green Features: Yes! $5 coupons or 500 points are awarded for those days you don't require room service. Recycling bins were abundant
  • Stayed April 2014, travelled on business
    • Value
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Helpful?
Thank linda321721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 4 May 2014
Hello Linda321721:

Thank you for the great review and we love to hear all the great feedback about your experiences her at the hotel and around the Napa Valley. From your comments it seems like you got a little work done and little time to play which is one of my favorite ways to travel.

Thank you again and we’ll hope to see you back soon!

Nathan Baslaw
Front Office Manager
The Westin Verasa Napa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
102 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 14 April 2014

Pros: Dog friendly (comes with dog bed, feeding bowl and treats), free parking, 2 mins drive to downtown area, beautiful decor throughout, large heated pool and hot tub, great bed!

Cons: Staff were not that friendly and helpful (especially the check in staff), valet parking was poorly organized (very backed up and slow service), it's a very big hotel so the hallways are long and gets to feel like a maze - better/more signage would be nice.

Overall, I would stay here again but I would appreciate if the staff had a better attitude.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinNapa_CA, Front Office Manager at The Westin Verasa Napa, responded to this review, 20 April 2014
Hello Candyichiban:

Thank you for taking the time to provide us a bit of feedback about your recent stay with us, and although it sounds like you had a good trip, I apologize for the lack of service you received during your visit. Guest service is our top priority and I would like to apologize that this was obviously not the case during your time here.

I will be speaking with the team to ensure that your experience is not repeated and we hope that your able to make it back up to Napa again soon. I can ensure that your next visit will be a much better experience.

Be well,
Nathan Baslaw
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Verasa Napa

Property: The Westin Verasa Napa
Address: 1314 McKinstry Street, Napa, CA 94559-1900
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Napa
#6 Green Hotel in Napa
#8 Family Hotel in Napa
#8 Romantic Hotel in Napa
#11 Business Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Westin Verasa Napa 4*
Number of rooms: 180
Official Description (provided by the hotel):
The Westin Verasa Napa is located downtown near the heart of Wine Country. Just steps from the famous Wine Train, our hotel has 5-star dining and 3,200+ sq ft of event space. ... more   less 
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Also Known As:
The Westin Verasa, Napa Hotel Napa
Westin Hotel Verasa
Westin Hotel Napa
The Westin Verasa Napa Napa Valley, CA

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