We ended up with Balloons Above the Valley by pure luck. We were staying at the Marriott and the first morning after our arrival and still on East Coast time we ran into them and a group in the morning while we were up and looking for coffee!
I have never been in a hot air balloon, but wife has. We thought Napa would be a a great place to for my first ride. I'm very glad we choose to go.
First, the staff was very helpful and excellent in returning our calls and clearing up reservation issues.
The morning of the ride, was organized, we were taken to a field, assigned a pilot and on our way in short order.
The flight itself was incredible. The company doesn't make the scenery and the low fog, and views, so that I give to mother nature. However, our pilot, Bob was excellent and Jacob the other staff member was excellent as well.
We did hear some complaints from others but didn't experience any of the issues that others had.
Yes, did we have to find a landing spot and did that create some nervous moments. Yep. It's a hot air balloon! Not an airplane.
After we returned to the hotel, they had a nice brunch for us and I will be honest I was surprised at the quality of the food and how well organized it was. Kudos to the staff. A lot of times on tours the food after is just that, an after thought. The experience is a bit expensive but after doing it, I would say well worth it.
So overall we had an excellent experience with Balloons Above the Valley.
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