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“Amazing views and friendly staff!”

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Silverado Resort and Spa
Ranked #17 of 30 Hotels in Napa
Certificate of Excellence
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing views and friendly staff!”
5 of 5 bubbles Reviewed 4 May 2014 via mobile

We were there to look at having our wedding there. The staff was really friendly, and Mark was really helpful in showing the different venue sites available. The golf course looks well maintained! Mark was really knowledgeable and friendly. Would like to come back and play golf sometime!

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Luke H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Silverado Resort and Spa, responded to this review, 27 May 2014
Thanks so much for your kind review. I am glad to read that you were impressed by our staff, particularly Mark. We would love to have you back for a round of golf and maybe even your wedding! Please come back and stay with us soon.

Warm Regards,

John Evans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (475)
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Boston, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 May 2014

We arrived for a conference only to discover that the reservation made by the company was for the next day. They accommodated us, but our room was the equivalent of a motel room of another era, replete with under the window wall air conditioner and an old Phillips TV that only showed a few channels, all quite snowy, so that watching it was not worth the time. The room had been cleaned, but there was no soap and even when we requested it we only received 1 bar so that we had to share it with the shower. The next day after the room was cleaned there still was only the one bar, so that I had to call again before finally receiving a bar of soap for the sink and replacement shampoo. Calling was another issue, as there was no answer at Housekeeping, Concierge or the Front Desk. What was so frustrating was that everyone we knew at the conference had very comfortable two room suites with flat screen TVs. There was no sense asking to move as we were only there for three nights, but as the spouse of the conference attendee who was recuperating from surgery I ended up spending a lot of time alone in that dismal room.

Room Tip: Ask for a suite as close to the main building as possible, as the rooms are spread out and you hav...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NMLNP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Silverado Resort and Spa, responded to this review, 30 May 2014
I would like to extend my thanks to you for taking the time to let us know about your visit with us. I am sorry to hear that your stay was less than exceptional and that you did not enjoy the room you stayed in. We do have many other additional options to choose from and most all of the rooms on property have recently been remodeled. I do hope that you have the opportunity to return and experience one as I am confident you will have a much better experience.

Thanks again for your feedback.

Warm Regards,
John Evans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 28 April 2014 via mobile

We stayed here for my birthday because I wanted to check out the tennis club on site. Lots of tennis courts, most were empty because golf seems to be more popular I guess. Anyways, we paid for a group lesson with the tennis pro and that was fun. The restaurant was kind of upscale but affordable. Sadly, the room was old, out of date but comfortable. At 1am, we awoke to a loud domestics violence argument across the hall. We quickly called security to check it out as we heard glass being thrown. To make a long story short, we had to call security three times before the local sheriff arrive at 2am to make an arrest. Needless to say, we did not get a good nights rest. But this is not the hotel's fault, just an lucky incident.

Stayed January 2014, travelled as a couple
Helpful?
1 Thank doccao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 27 April 2014 via mobile

We came to this hotel to relax for a night. We arrived at 3.45 and were told check in was not until 4.00. We then eventually got to check in at 4.15 and there was renovations going on in the room next door. I rang the spa to book in for a massage to get away from the noise and it was booked out.
I called reception to asked when work would finish and I was told at 5. I had to call again at 6 to say it was still going on. The work eventually finished around 6.20.

Dinner in the grill was lovely and the staff there couldn't have been more helpful. We really enjoyed dinner and a few drinks.

Check out then was 11am which I think is a bit early considering you can't check in until 4.

I would not stay here again as I think it's a bit expensive for what you actually get.

Stayed April 2014, travelled as a couple
Helpful?
Thank CMMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 April 2014

I was a bit nervous after reading previous responses about the hotel and its age. My mom, sister and I stayed at the Silverado in a condo type room. It was wonderful! Wisteria growing over the balcony, kitchenette, big bed, small bathroom, but we didn't hang around in the bathroom. We had a king size bed and a cot. Perfect for us girls. The living room are was very comfy for us to chat and relax together. Over my regular budget but for a special time with family it was worth it!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 24 April 2014

We decided to go to Silverado primarily for golf. You can only play the course if you are a member or staying at the resort. We booked the lowest tier room (traditional cottage), and I will warn you, the room is very small and very basic - a bed, tv, keurig coffee maker, bathroom. one sliding door that views to a small patio that backs up to the road. The bed was very comfortable and the room was very clean though.

Golf courses (we played both North and South) were both well kept, but not my favorites. There are no great views (I was expecting some vineyard views and hill views like Chardonnay or Eagle Vines, but didn't get that here). The courses also felt crowded due to the layout with very little space in between holes. Play on Saturday afternoon (played at 2:10) was good (about 4 hrs) and not crowded, but play sunday am (tee'd off at 10:40) was busy, and the round took about 5 hrs.

All in all, enjoyable weekend, and may go back again, but also nicer places, both hotel and courses.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank trip_planner_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

Recently returned for a 4 night stay at the Silverado. It is a great resort with much to offer, everything from swimming pools, restaurant, spa and golf. The setting is quite beautiful and the amenities are numerous. Many of the rooms, condos, or cottages are equipped with kitchen facilities, which is nice to have to make your stay more relaxed and casual.
The golf course is excellent, both in condition and layout. A very scenic round of golf!
The entire staff at this resort is top notch. From the time you check in, you will always be greeted by very friendly and helpful staff. I cannot think of a reason not to go back!

Room Tip: Depending on your length of stay abd number og people you wish to stay with, you can choose from ho...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snowbas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silverado Resort and Spa

Property: Silverado Resort and Spa
Address: 1600 Atlas Peak Rd., Napa, CA 94558-1425
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Napa
#7 Luxury Hotel in Napa
#7 Business Hotel in Napa
#11 Family Hotel in Napa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Silverado Resort and Spa 4*
Number of rooms: 380
Official Description (provided by the hotel):
Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country. Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, Silverado is tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there's more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it's all close to more than 400 wineries. The fine and casual dining within the resort's restaurants pair nicely with local wines. The elegant styling and picturesque Northern California views makes it one of the most sought after wedding venue destinations as well. Or you can simply take it all in from the patio of the newly opened Market and Bakery, strategically situated at the front of our historical Mansion, while you enjoy a coffee and pastry in the morning or a glass of Napa Valley wine while sitting at the edge of our fire pit in the evening. It's all designed to ensure the authentic Napa Valley Wine Country stay for any and all visitors. ... more   less 
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Also Known As:
Silverado Hotel Napa
Silverado Resort Napa
Silverado Resort And Spa Napa, Napa Valley, CA

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