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Andaz Napa
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Reviews (2,168)
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1,408
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All reviewsglass of winelarge loftnon alcoholic drinksterrace barparking garageloft roomrain showerself parkmini barwithin walking distanceheart of downtownfire pitmodern hotelhardwood floorsdouble sinkssoaking tubhuge shower
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1,294 - 1,299 of 2,168 reviews
Reviewed 7 January 2014

From the first interaction with this property we had a wonderful experience.
Upon arrival the door man was most gracious and helpful waiting until the top was down so he could lift two hevy bags from the back seat with a smile. There are no reservation desks with someone behind it. The are well groomed individuals neatly dressed who picked up a tablet to assist us. Upon confirming the need for two beds in the room they asked if they could upgrade us to a suite at no charge Even though the reservation had been made in January of 2012 @ a steeply discounted rate.. The suite was comfortable, well appointed and had a fireplace viable from two rooms.
The dining staff were most attentive and accommodating. We had friends from the area join us for the first seating of Thanksgiving dinner. There was never any push from any staff that we had to leave the table for the second seating. We awere able to enjoy our friends without a hitch for as long as we wanted.
Our flight was at 6:10am the following Tuesday in SF and the staff was chipper and alert upon our check out in time to catch the flight.
I highly suggest any one contemplating Napa stay in this property.

  • Stayed: November 2013, travelled as a couple
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1  Thank marquisdepercin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

We had a fireplace which was nice. We also had a bath tub, but it is in the bedroom and not the bathroom, which is a little strange. Comfortable bed. There is a free mini bar (non alcoholic drinks and snacks) which is restocked each day. Free wifi in the room. Free parking behind the hotel. Lots of great restaurants within walking distance. Beautiful outdoor patio with fire pits, heat lamps and couches. They let you bring your own wine to the patio. All in all very enjoyable stay.

  • Stayed: December 2013, travelled as a couple
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1  Thank yannis63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

My fiancé and I spent 3 nights here and enjoyed the laid back and efficient service. Checking in was easy and casual and the lobby was inviting with a bar, comfortable seating, and warm wood accents. The terrace and fire pits on the second floor were perfect for drinking a bottle of wine outdoors while relaxing in a rocking chair and no need to buy a bottle of theirs if you had your own. We enjoyed the complimentary snacks and non-alcoholic drinks in the mini bar and the bed was very comfortable. When we checked out and contemplated placing wine in our luggage, the gentleman at the "desk" quickly offered an affordable alternative of shipping via UPS and the exchange was done in minutes. Lastly, you can't beat free self parking and wifi.

  • Stayed: January 2014, travelled as a couple
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1  Thank Kristen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

great vibes from beginning to end-informal check in ,welcome drink , ginger carrot drinks in shot glasses daily in the morning , communal sitting type tables for breakfast
Large rooms, great bathrooms-its modern and boutique like but with the professionalism f a Hyatt
The next door gym is awesome
When I am back in this area this is where I will stay

  • Stayed: December 2013, travelled with family
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Thank lgppres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2013

Nice rooms, great staff! Awesome room service!!! The tub is fun and quirky. The bathroom isn't great, but doable. Awesome location!!! Nice little town area and easy restaurants! Book a driver for Napa/Sonoma! Not to be missed!

  • Stayed: January 2013, travelled as a couple
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Thank thehighprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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