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“First Class!”
Review of Andaz Napa

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Andaz Napa
Ranked #4 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Reviewed 1 February 2014

I've stayed here twice now and have had an excellent experience both times. The check in process is super cool and very efficient. We came here for our 15th wedding anniversary and they upgraded us for free. The rooms are super clean and the beds are really comfortable. The only challenge for us was the 20-25 minute drive to the St. Helena area restaurants and wineries. Will definitely return!

  • Stayed: August 2013, travelled as a couple
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Thank Familyguy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,244 - 1,250 of 2,130 reviews

Reviewed 1 February 2014

We had a wonderful stay at the Andaz Hotel in Napa. Upon check in you are offered a glass of their house wine...yum. Check in effortless. The parking was free for self park and a small fee for valet. The parking structure is in the back of the hotel. Nice modern room with lots of free snacks and non alcoholic drinks. 2 TVs in the room one in the sitting area and one at the foot of the bed.
Room clean nice sheets and nice bed. In the lobby there was a bowl of the best crispy red delicious apples...another yum. There was also ice water plain and flavored with lime in the lobby. The juice was also delicious in the morning. The staff was very helpful and very courteous. We talked with the manager Greg. You can tell he really goes the extra mile for his clients and expects a lot from his staff. This hotel has a lot of extra touches in a very modern new atmosphere. Lots of restaurants near by. Great package. We did not realize how great this gem of a hotel was till we moved to another hotel closer to the airport for an early morning flight. This other hotel old and dingy and cost the same. None of the personal touches of the Andaz. We really missed the Andaz but oh well it was only a night. Great job Andaz and manager Greg. Thank you, Ted

Room Tip: Great stay at the Andaz. What more could we ask for?
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  • Stayed: January 2014, travelled solo
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1  Thank Ted A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

The Andaz is located in Downtown Napa with close proximity to tasting rooms and short drive to famous vineyards. The service is courteous especially as they were sold out on our first night and we had to stay in an accessible room however they provided us with an upgrade for the second night. The complimentary wines tastings in the evening were very good. The hotel has nice patio with fireplaces which is ideal for an evening with friends or loved ones. The mobile check in facility is thoughtful and in line with the overall theme of the hotel.

Room Tip: Try making reservations at least three weeks out as the hotel gets busier in short term. Rooms facin...
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  • Stayed: January 2014, travelled as a couple
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1  Thank Wunderluft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

The actual downtown part of Napa is a bit of a yawn -however there are some great restaurants walking distance from the Andaz. Do visit the market, everything there is delicious especially the pizza. The hotel is very chic and modern. Our room was clean and our king size bed was beyond comfortable. We enjoyed our double sink and pristine bathroom. We totally enjoyed the terrace with the heated lamps and open fire with our wine we bought from the vineyards we visited during the stay. We would highly recommend. All staff members were extremely helpful. It was a treat to be able to use the neighboring gym. Parking was super easy.

Room Tip: Our room was on the terrace level and we thought it was going to bed noisy but it actually wasn'...
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  • Stayed: October 2013, travelled as a couple
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Thank EscaperNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

From check -in to check out this was the most memorable hotel experience in a long time. The cucumber water when you arrive was perfect after a long flight from the East Coast. The staff, free snacks and beverages in the mini-bar were a great treat. Oenotri across the street was a fantastic Italian dining experience, and we hit up Grace's for brunch- a short walk away!Exceptional service, even more exceptional room, and great breakfast room service. This will be my definate next stay when I return to Napa.

Room Tip: Terrace room is worh the extra money- !! Perfect for morning breakfast with coffee and the free pape...
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  • Stayed: January 2014, travelled as a couple
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1  Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

We loved our stay at the Andaz Napa. Hotel is new, clean and very chic. Check-in was smooth and they give you a glass of wine while you're waiting. The rooms are large (we had a double king) with a double sink bathroom and huge shower stall. Beds were super comfortable. Very modern decor. Parking is easy in the garage behind the hotel. Snacks and non-alcoholic drinks are free in the room and were great to bring along while winery hopping. Central and convenient location to most wine country destinations.

  • Stayed: December 2013, travelled with family
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2  Thank kr_333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

The Andaz is a bit modern and had some trepidation as the staff all seemed to be less than 30, however without exception they were cheerful and extremely helpful. Asked one young man, "Carter" who dropped off morning room service what type of bed the hotel had as very comfortable and within 5 minutes he called with the name and exact type.

The recommended private wine tours and dinner reservations were made for us by the concierge Juliette who emailed in advance and set up several delightful days.

The Mercantile Terrace at night with the open fire was just what a relaxing evening should be in a hotel in Napa. Again friendly staff brought up some room service just by asking even though they do not offer it during the off season.

Our room was very clean, comfortable and had a lot of space. Modern decor in the room and bathroom took a little getting used to but eventually we could get the faucets and shower to work well.

Room Tip: Room looking out to city might be better than looking on terrace
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  • Stayed: January 2014, travelled as a couple
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1  Thank travelandtravail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Napa

Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#2 Romantic Hotel in Napa
#6 Business Hotel in Napa
Price Range: £161 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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