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“Great STAY!” 5 of 5 bubbles
Review of Andaz Napa

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Andaz Napa
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
GreenLeadersGold level
Atlanta, Georgia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great STAY!”
5 of 5 bubbles Reviewed 8 April 2014

My friend and I were in Napa for her 45th Birthday and I'm so happy we decided to stay at the ANDAZ from the time we booked until the time we checked out the staff was excellent! The concierge Pamela recommended and reserved wineries, dinner reservations for us as well as the driver we used for our wine tour "A limo Excursion" (EXCELLENT AS WELL), Everyone was so courteous and helpful. The rooms and Suites are BEAUTIFUL! This hotel is in a great location, So many great things right in walking distance, restaurants, bakeries, bars, souvenir shops, even clothing stores. There is no other hotel for me in Napa, they've spoiled me :)

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Tisha24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,864 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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English first
USA
Level Contributor
303 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

This is a lovely hotel. The lobby concierge staff are personable and professional, making check-ins a breeze. Rooms are spacious and beds are comfortable. The location downtown is perfect with a very large gym next door to which guests have access. They are wonderful about not "nickel and diming" -- the water, sodas, and juices in the mini frig are complementary, for example. The only real downside was the room placement and window locations, as the room faced the back courtyard and was catty corner to the room next door, so we had to keep the curtains closed for the most part so the room was dark. Better lighting would have helped. Extremely clean.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dvorac4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
146 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

I recently stayed here as apart of a work retreat, and had a great experience! We had about 40 people in our group, when we arrived they were ready and checked us all in in a timely manner. Our suite was gorgeous--we unfortunately had a view of a wall, but we were really on in our room to sleep anyway--with a living area, king bed, fireplace, bathtub in the room, and spacious bathroom.

We had excellent service, especially room service. We ordered in every morning and they had it up to us in 20 min and it always tasted fresh and delicious. I highly recommend the green smoothie for all the wine tasters, great way to get some nutrients and shock a hangover. There's also a great bar on the main floor, of course great wine options but also unique cocktail options! Great location, and easy walk to anything in town.

For a large group they handled us very well and accommodated all our needs. Would definitely recommend.

Room Tip: 513 had a wall obstructing our view, try to request a room with a good view.
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  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fletchco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

We stayed here for 2 nights (19-21 March). After hitting rush hour traffic out of SFO, it took us a good 2.5 hours to reach the hotel, which was not great after getting up at 4am UK time to fly from the North of Scotland to London and then the flight to SFO! However, all this was instantly forgotten the minute we got out the car to have it whisked away and parked by the valet and be greeted with a lovely glass of wine and the news that we had had our room upgraded. Nothing seemed to be too much trouble for any staff member and they were all very friendly and chatty. The room was spotless and I am now on a mission to find a bath like the one in the room for my own home! I loved the fireplace that could be seen from both the lounge and the bedroom. We looked out over the patio, but as it was early in the year, we were not disturbed by noise from outside.

The location of the hotel is great - we walked to both Celadon and Cole's Chop house for dinner on the two nights and had a good look around the shops. Both meals were fantatic. I wish we had decided to spend longer in Napa but we will definitely be back to visit again.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoG76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

We were met at the door and from that moment the service was exceptional. It continued thru our whole stay of 4 days. We had a fabulous room with many features. There were a number of times our expectations were exceeded. I highly recommend staying here if in the napa.

Room Tip: They are all excellent
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sueandsteve88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 March 2014 via mobile

I've stayed here twice - once with a friend last December and also last week within the group block for my wedding. Both experiences were awesome!

The location is one of my fave in the valley to be in close walking distance to everything downtown and I love the hip, modern interior. The rooms are great and I like not feeling nickel and dimed by getting free snacks and non alcoholic beverages in the rooms. I had a suite this last time and the massive bathtub next to the bed and in front of the fireplace is very romantic. I would like to install the entire bathroom at my house at home, for that matter.

Breakfast is really good downstairs and I like the lively lobby bar (although have never found it noisy or distracting from sleeping). Service is good as well, although they were super slow to clean my room one day and had to call to get it done.

Overall great property and look forward to staying there (and other andazes) in the future.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Msutphin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durango, Colorado
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 26 March 2014

We stayed three nights on a recent visit to Napa. We love to stay downtown as we can walk to a variety of venues. Our room was clean, well lit (important to me) and very, very comfortable. We were fortunate to face north, over the patio, so there was virtually no noise from outside. All non-alcoholic beverages were free (nice touch). We requested a room upgrade and got a suite with gas fireplace and massive marble bathroom (two sinks!). Staff were extremely helpful and gracious, even though the entire place was booked when we were there. It takes a lot to impress us, and Andaz did a great job of making us want to return!

Room Tip: Rooms on the north face an outdoor patio and parking garage which can be quieter than streetside (ea...
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  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DurangoRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz Napa

Property: Andaz Napa
Address: 1450 First Street, Napa, CA 94559-2843 (Formerly AVIA Napa)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Napa
#2 Luxury Hotel in Napa
#2 Romantic Hotel in Napa
#4 Family Hotel in Napa
#6 Business Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Andaz Napa 4*
Number of rooms: 141
Official Description (provided by the hotel):
Andaz Napa. A fresh, relaxed take on modern travel that embodies the art of living well by infusing local authentic experiences, inspiring design the highest levels of service and a sophisticated sense of place. This lifestyle boutique hotel combines understated elegance with all the enthusiasm of a gracious local host, ideally situated in the heart of downtown Napa. Steps away are various attractions such as world-class wine tasting rooms and restaurants, boutique shopping, art museums, The Napa Valley Opera House, Uptown Theater and much more. The uniqueness of Andaz begins the moment you arrive. An Andaz host will greet you, and can check you in on the way to your room or you can take a moment and enjoy a complimentary beverage in the Andaz lounge while you check in. Our lounge is an open, communal space that replaces the traditional lobby and is perfect for drinks in the evening or a quick coffee in the morning. Our rooms feature luxurious king beds, 9-foot ceilings, hickory hardwood floors, and Eastern White Marble bathrooms with oversized walk-in showers and waterfall shower heads. We also offer complimentary wired and wireless internet, complimentary self-parking and complimentary non-alcoholic beverages and snacks. ... more   less 
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Also Known As:
Avia Napa Hotel Napa
Avia Hotel Napa
Andaz Napa Napa Valley, CA

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