I've been here many times. In fact, I joined the club a couple of years ago, but my experience this time has changed my opinion of Hess. Orlando helped us in the tasting room. He was gruff and dismissive, which really turned us off to this place. What used to be an old standby of ours will become a place we tell friends not to bother with. He was more interested in talking about himself than the wine and, frankly, was a little too green/unprofessional. I expect a winery like this to have a far more gracious and knowledgable staff.
That said, the grounds are still lovely and the drive up to the winery is very nice, but the wine and service don't warrant the trip any more. Too bad.
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