I previously reviewed Lin for our trip to Sonoma in 4/12 and we loved every minute of the experience. At the end of the trip, we verbally committed to working with him again on a trip to Napa in 7/12. We were in frequent email contact planning our route, wineries, etc. during the 3 months that followed. Then, about 2 weeks before the trip, Lin stopped responding. When we finally got in touch with him a few days before our planned trip, he informed us he had "closed his doors" due to a health issue and would "not be able to provide service." That was it. No email, no phone call, no back-up plan, no apology. Then, about 2 weeks after our trip, we get the Artisan Wine Tours newsletter - which clearly stated they were still in business. We are more than a little upset and confused - but one thing is VERY clear. Artisan Wine Tours/Lin [---] IS NOT TRUSTWORTHY. There is a good chance you will get left high and dry.
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