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“Disappointing”
Review of SENZA Hotel

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SENZA Hotel
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
Reviewed 6 November 2011

I was expecting a much more upscale room. The bed and pillows were comfortable but the room was a little dowdy and the bathroom was in need of help. The shower was so small you couldn't turn around and it wouldn't drain. I definely would choose another location next time.

Room Tip: Don't stay on the third floor. There is no elevator, no bellman, and the stairs are very long...
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  • Stayed: October 2011, travelled as a couple
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2  Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 November 2011

Despite the reviews, we were frankly disappointed by La Residence, and would not stay here again. We stayed in room 31, which is a very private room with its own entrance nearby the hot tub. The room showed fairly well, but here are the key problems:
1) The bed was a small queen and extremely uncomfortable, soft and unsupportive, and the frame creaked with every toss and turn;
2) The spot behind the head of the bed was very dirty, it was hard to reach but visible, as the bed was oddly angled. That was a bit of a turnoff;
3) the thermostat was a programmable one, but very hard to understand and use, and we could never get the temperature in the room quite right, and ended up waking up to a rather cold room.

The room had a fireplace, but no logs to burn, and thus a bit of a waste.

Finally, a continental breakfast was included, but it was of average selection and quality, and nothing to write home about. In all, not a horrible stay, but not one that justified the price either.

  • Stayed: November 2011, travelled as a couple
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2  Thank Maurizio_and_Jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

This is the first review we have ever written for a hotel or inn....or even a travel website of any kind but we could not resist telling everyone about the terrific long weekend we had last weekend at the La Residence Country Inn in the wine country.
First....we noticed the grounds were absolutely beautiful.....the check in was simply deligthful and our room was just wonderful. We had a large, beautifully appointed room on the ground floor with french doors overlooking one of the many outdoor seating areas intertwined with the lush landscape with our own small patio. The beds were super comfortable with great linens and feather comforters and our own fireplace. (We did not try to use it as the weather was not that cold.) Every morning we had a scrumptious breakfast in the morning lit breafast room which featured various fruits, cereals and breads.
If you are planning a trip to the wine country, you must seriously consider choosing the La Residence Country Inn. It's simply a wonderful nothern California experience and close to all the spectacular wineries as well!

  • Stayed: October 2011, travelled with friends
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3  Thank Randy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

Great room with huge bath and walk in shower. Lovely grounds with pool. We stayed two nights and hated to leave. Wish the breakfasts had some variance, but the buffet was ok. Lovely to eat outside in the morning and liked that you could eat early or late. The staff was helpful and professional. It was quiet even with the busy highway nearby. Great location to get to all the wineries. Intimacy of a B&B with the service and privacy of a good inn.

  • Stayed: October 2011
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2  Thank MsDeb50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

The grounds were beautiful and relaxing. The room was clean, linens were soft and we didn't hear any noise from the highway. The wine and cheese reception was a nice touch. We were a little disappointed with the breakfast. We when booked the room, it stated "gourmet breakfast" which is one of the reasons we chose to stay at the property. We very surprised when we showed up to bagels and cereral. When we asked about the gourment food, we were told they switched to continential style a few months ago. We felt "taken" a little since the advertising had not been updated. ,

Stayed: October 2011, travelled as a couple
2  Thank gonewiththewind7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2011

Our trip to Napa was enhanced by having chosen La Residence as the base for our explorations. Convenient to everything and far enough away from the 'maddening crowd'. We stayed in one of the cottages just so we could spread out and had our own private sitting area overlooking the vineyard. Very pleasant. Wine and cheese each night at the main building and excellent continental breakfasts each morning. Everything was well-appointed in the cottage and it was an easy walk to the main building for breakfasts and afternoon wine and cheese.
Staff was very helpful with planning the days for tastings and nights for restaurants. Highly recommended if you are heading to Napa.

Room Tip: Cottages afford privacy and more space to spread out. Great if one is an early riser while the othe...
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  • Stayed: September 2011, travelled as a couple
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1  Thank Mentor189
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Reviewed 24 September 2011

La Residence is a truly charming place. Beautiful grounds and beautiful rooms. The staff were exceptionally friendly and provided very helpful tips that only true locals can provide. Nice continental breakfast and evening wine hour. This place attracts interesting people and was easy to strike up lively discussions at the wine hour with other guests. Nice pool and hot tub. No spa. This place is great for couples. Not so much for families or traditional business traveler. Bonus: Bistro Don Giovanni is in easy walking distance from La Residence. Great food and wine list and no need to drive afterwards.

Room Tip: We stayed in the old mansion, which was lovely and quiet. There are other outbuildings that are new...
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  • Stayed: September 2011, travelled as a couple
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1  Thank k_and_g_from_seattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this reviewResponded 30 September 2011

Dear Guest,

Thank you for the time taken to review your recent stay with us here at La Residence. I am glad that you were able to benefit from our friendly and knowledgeable staff to help enjoy your time in the valley, while getting some inside information on where to go and what to see.

We are extremely lucky to have a great setting in which our guests can relax and unwind as they find new friends along the way during wine hour and breakfast.

We look forward to welcoming you back when your travels allow you to come to the Napa Valley once more. Thank you once again for joining us here at La Residence.

Best regards,
Graham Yallop

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Additional Information about SENZA Hotel

Address: 4066 Howard Ln, Napa, CA 94558 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range: £188 - £552 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
When Kathryn and Craig Hall purchased SENZA, formerly known as La Residence in 2006, they aspired to extend the wine experience beyond the tasting rooms of HALL and WALT wineries, and to give each guest a fuller slice of Napa living. Over the last decade, the Halls helped grow SENZA from a country bed and breakfast to a luxury hotel. ... more   less 
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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