Our family stayed at La Residence for my mom's 70th birthday. The three rooms we had were welcoming and quiet. The beds are SO comfortable. The evening happy hour with great cheeses and wines was outstanding while sitting on the lovely deck and enjoying the fragrance of the grape vines on the property. The manager, Graham, was very friendly and talked with us on the deck our first evening there. He provided great information and history on Napa and some of the establishments. But the crowning definition of great service came when we discovered upon our arrival home that my mother did not have one of her gifts. I called back that night and the lady who answered was most helpful. It had not been located in the room by housekeeping so one of the staff members went to search in the dumpster and lo and behold, it was found among the discarded gift wrapping. Now that is what i call going above and beyond great service and it was all done with a genuinely helpful and friendly attitude. We love Napa and will definitely be staying at La Residence again.
- Official Description (provided by the hotel):
- When Kathryn and Craig Hall purchased SENZA, formerly known as La Residence in 2006, they aspired to extend the wine experience beyond the tasting rooms of HALL and WALT wineries, and to give each guest a fuller slice of Napa living. Over the last decade, the Halls helped grow SENZA from a country bed and breakfast to a luxury hotel. ... more less
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- Also Known As:
- La Residence Hotel Napa
- La Residence Napa
- SENZA Hotel Napa, Napa Valley, CA