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“Fantastic Wine Country Stay”
5 of 5 bubbles Review of SENZA Hotel

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SENZA Hotel
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
Palatine, Illinois
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Fantastic Wine Country Stay”
5 of 5 bubbles Reviewed 3 May 2012

La Residence is located right off Rt 29, north of Napa, which is a great location to tour Napa, Yountville, St. Helena, Rutherford, and the southern Silverado Trail. We had two couples that stayed for a weekend trip and we all loved this place. It's like a B & B with 30+ rooms. Although it's kind of between a neighborhood and vineyards, when you enter the property, it has all the character and charm you'd want in Wine Country. There is a historic home from the 1800's with large, comfortable rooms. They've also added shingled outbuildings that have larger suites with patios/balconies. Our room in the historic house was clean and comfortable with access to the front porch balcony. The bathroom was large with great water pressure and Molten Brown amenities. Our friends were in an outbuilding that was very private with their own patio with a pergola and great furniture. There is a hot tub and pool (we didn't use them) and it's all beautifully landscaped with comfortable furniture.

There is no restaurant on site, but they have a very good continental breakfast in the morning and a wine and cheese offering in the evening. You can enjoy these on the relaxing and lovely deck. Right next to La Residence is Bistro Don Giovanni, SOOOOO good. We made reservations for 7pm, went to the wine and cheese event at the hotel and then hopped over to the restaurant for dinner - a perfect way to end the day!

Some people have commented on the highway noise. It is right off the highway and yes, you can hear some noise. I am usually very sensitive to noise (we always sleep with a fan running!) but wasn't bothered by it at all. Our room was closest to the road, too. We were gone throughout the day and at night, the traffic dies down so we really did not have a problem. The property is so relaxing and comfortable, we just didn't notice it.

Also, this is not a chain hotel. It's got some personality. Each room is a little different and unique, so if you are looking for the generic luxury hotel experience, this is probably not for your.

If, however, you want a relaxing, beautiful, convenient, comfortable, clean and unique wine country experience, you'll LOVE La Residence.

Room Tip: If you are super sensitive to noise, ask for a room off the road. But it really didn't bother u...
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank carocab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 4 May 2012
Dear carocab,

I want to say thank you for such an informative review from your recent stay with us. We are always looking to recieve feedback on our guests experiences and I was very pleased to see that you enjoyed your time shared with us in Wine Country.

I have to agree with you also that Bistro Don Giovanni is a great spot to grab dinner or lunch for that matter, we are very fortunate to have them within walking distance from the hotel.

La Residence is very much a place with charm and unique qualities which I am glad you got to enjoy.

As always, we hope to be able to welcome you back if and when your travels allow you to return to the Napa Valley and spend some more time with us at La Residence.

Thank you once again for your feedback.

Best regards,
Graham
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631 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
5 of 5 bubbles Reviewed 1 May 2012

Our family stayed at La Residence for my mom's 70th birthday. The three rooms we had were welcoming and quiet. The beds are SO comfortable. The evening happy hour with great cheeses and wines was outstanding while sitting on the lovely deck and enjoying the fragrance of the grape vines on the property. The manager, Graham, was very friendly and talked with us on the deck our first evening there. He provided great information and history on Napa and some of the establishments. But the crowning definition of great service came when we discovered upon our arrival home that my mother did not have one of her gifts. I called back that night and the lady who answered was most helpful. It had not been located in the room by housekeeping so one of the staff members went to search in the dumpster and lo and behold, it was found among the discarded gift wrapping. Now that is what i call going above and beyond great service and it was all done with a genuinely helpful and friendly attitude. We love Napa and will definitely be staying at La Residence again.

  • Stayed June 2011, travelled with family
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Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 4 May 2012
Dear Kim B,

Thank you for your feedback regarding the stay you had with your family at La Residence recently.

I truly appreciate your comments regarding the staff and the lengths they went to to recover your mothers watch. I remember this incident vividly as the staff were equally happy as I imagine your mother was when they recovered the watch.

As with many of our reviews, it is the staff here that always go above and beyond and we are truly lucky to have each and everyone of them.

If your schedule allows, we would love to be able to welcome you all back for your mother's 71st birthday.

Thank you once again for your comments.

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irving
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 April 2012

My husband and I have stayed at this hotel three times and it has been fabulous every time. We love to stay in room 31. It is like staying in a private condo, it is a building all to itself. Their is a hot tub within close proximity to this room that is a real nice treat in the evening after a long day of touring wineries. The grounds at the hotel are very inviting and the outdoor patio off the dining room is especially nice. The hotel provides a very generous continential breakfast in a great dining room, as well as a wonderful happy hour each evening where you can try many different wines which are paired with great hors d'oeuvres. They also serve Hall wine, which is extremely good! The staff is amazing at this great boutique hotel. They always go above and beyond to make your stay the best it can be! You simply cannot go wrong with a stay at La Residence!

  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
1 Thank Tammy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 4 May 2012
Dear Tammy N,

Thank you for taking the time to offer feedback regarding your stay in October. It seems as though you got to enjoy all aspects of what La Residence has to offer during your visit.

I will be sure to pass your comments along to the staff as we pride ourselves on making everyone feel at home when they take the time to stay with us.

I hope we get the chance to take care of you once more when your schedule allows another visit to Wine Country!!

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign, Illinois
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 April 2012

Had a great one night stay. High standards of cleanliness and high quality linens and towels. Loved the property and different buildings. Staff great - helped get us a reservation at Don Giovanni. A nice 5-minute walk after a day of driving. Had room 39 on a top floor. If you have large luggage make sure you can carry it up! Recommend a room with a balcony or terrace if you are staying many nights. They are great for evenings savoring the local wines gathered during the day and enjoying the relaxed ambiance. Nice evening wine tasting and a good continental breakfast.

  • Stayed April 2012, travelled on business
    • Value
    • Location
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Helpful?
1 Thank R_V_travel_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 27 April 2012
R_V_travel_11,

I am pleased to read that you enjoyed your recent stay with us and appreciate you taking the time to offer feedback about your experience.

I am happy to read that you enjoyed our nightly wine hour, which is the perfect end to the day after exploring wine country, along with the ideal start to your evening before heading out for dinner.

We hope that when your travels bring you back to the west coast that you may consider us as your home away from home once more.

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento
1 review
5 of 5 bubbles Reviewed 26 April 2012

My sister and I spent 3 fablous days at this quaint and beautiful establishment. We never wanted to leave. Everything about this gorgeous property was top of the line. Beautiful rooms surrounded by a most pleasant and relaxing atmosphere. The staff just could not do enough to enhance your stay. David a, most pleasant young man, was exceedingly helpful to all our needs. Judy was so friendly and welcoming to us. Alana took time out of her very busy schedule to provide some history and a tour of the property. La Residence is a MUST for your next visit to Napa!

Jeri Watts

Room Tip: The "Cottages", 16, 17, or 18 are a fablous choice for couples. Spacious and very comfort...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wattsjeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 27 April 2012
Dear wattsjeri,

Thank you for reviewing your recent stay with us. I am happy to read that it was everything you were looking for in a relaxing getaway to wine country.

As you have experienced, we are very fortunate to have such great staff here that truly thrive on helping our guests. I will be sure to pass along your comments to them.

I want to let you know that our staff will remember you both very fondly and we hope to welcome you back very soon.

Best regards,
Graham
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Sacramento
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

What a great stay. Beautiful grounds, quiet property. Breakfast was good and the staff was very helpful. Room was clean and spacious. I appreciated being able to do a one night stay. Being able to walk to Bistro Don Giovanni was a bonus.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boymom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 26 April 2012
Dear boymom2 ,

Thank you for reviewing your recent stay with us here at La Residence.

I am pleased to read that you enjoyed your time with us and hope to be able to welcome you back once more when your travels bring you this way again.

Thank you once again for your feedback.

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Altos, CA
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

My wife and I had avery nice 3-night stay here. We got the larger King room, which I recommend, as it has a table and chairs out on a porch overlooking a little on-property vineyard (like 12 rows of vines). It is well located, at the northern most tip or Napa town, which feels more secluded (even though right on hwy 29). It's only 10 mins into Yountville, and about 20 to St Helena.

La Residence is owner by Hall Winery.They do very nice wine tasting each night from 6-7PM, and they'll pour as long as you want to drink. They have a nice assortment of cheeses, and it is a really well done. Breakfast is cereals, breads/pastries, fruit, yogurt and oatmeal. the woman who servicesthe breakfast buffet is very sweet and attentive. a guest asked her to re-heat her tea, and the woman said "can I just make you a fresh cup of tea?"

Room Tip: Rooms not facing hwy 29 - th elarger King bedded rooms with porch access (rooms 16-18).
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Geoff_Los_Altos_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 19 April 2012
Dear Geoff_Los_Altos_CA,

Thank you for taking the time to review your recent stay with us at La Residence.

I am happy to read that you enjoyed both the wine hour and the breakfast during your stay, as these are always highlights of the days here.

I look forward to welcoming you back when you next return to Napa Valley and thank you again for taking the time to offer feedback.

Best regards,

Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENZA Hotel

Property: SENZA Hotel
Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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