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“Romantic, lush, quiet oasis”
Review of SENZA Hotel

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SENZA Hotel
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
Toronto, Canada
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Romantic, lush, quiet oasis”
Reviewed 3 September 2013

This inn was booked last minute and we were delighted! Located among large trees and lush gardens, you couldn't ask for a more gorgeous setting for drinking wine and reading a book. There is a beautiful patio next to the dining room where we enjoyed complimentary wine and cheese. The rooms were cozy, clean, and comfortable. The staff were friendly and helpful. The breakfast was good. Finally, for dinner we loved the restaurant just down the street called Bistro Don Giovanni with it's stunning outdoor patio and delicious and affordable (affordable for Napa) Italian cuisine. The best part was it was a 2-minute stroll from the Inn so we could drink wine and not have to worry about getting back!

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank NorthTDot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 3 September 2013
Dear NorthTDot,

The heading of your review is the epitome of what we strive to achieve for all who visit.

It is fantastic to read that you enjoyed your stay with us and also made use of the amenities we have on property and beyond.

When you next return to Wine Country, we hope that you will consider spending time with us once more.

Thank you again for your feedback, we truly appreciate it.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Ramsey, New Jersey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 September 2013

We stayed here for 3 nights. It was a great place to stay. It was close to wineries and great to come back to wine and cheese nightly. They have a nice breakfast as well. I had a bad mattress but after consulting with Dave who is grounds keeper. He tried to make it as pleasant as possible for me. Hats off for the employees and service at this diamond in the rough.

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 2 September 2013
Dear Bill H,

Thank you for taking the time to offer feedback from your recent visit. We are very lucky to have dedicated and long serving staff here at the hotel, that are always looking to assist and remedy any issue we are made aware of.

I am glad to see that Dave was able to help with your issue that arose.

Please feel free to contact us directly should you look to return to Wine Country in the future.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mamaroneck, New York
1 review
Reviewed 1 September 2013

We loved La Residence from the moment we arrived. The grounds are beautiful with lovely fountains and outdoor seating areas. The deck off the interior dinng room for our evening wine and cheese pairings was really lovely with the backdrop of the hills of the wine country. Rooms are cozy and quite comfortable with king bed and high quality linens. Very spacious master bath! Breakfasts were ample with many selections. We highly recommend and will return next year. The other guests were fun and there was quite a bit of interactive conversation at the happy hour.

  • Stayed August 2013, travelled with friends
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Helpful?
Thank Lyocum1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 2 September 2013
Dear Lyocum1949,

Your visit to Napa Valley and La Residence definitely seems to have hit the spot.

The beauty of La Residence is that we have the perfect blend of privacy and social opportunities to make the most of your stay, with the wine hour being a great time to end your day, start your evening and make new friends along the way.

When you look to return, please do not hesitate to contact us directly, so we may take great care of you once more.

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laurel, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2013

We just got back from a weeklong trip to CA. We started in SF and drove up to Napa for two nights. La Residence was a prime location for us since we were able to hit the wineries in Napa, Yountville, St. Helena, and Calistoga plus be close to downtown Napa. The grounds were beautiful with flower beds, fountains, and mini ponds. They have free continental breakfast in the morning and served complimentary wine at night.

We stayed in a premium king room which was in an adjacent property, right next to the pool and jacuzzi. It had a walkout balcony that you could sit and relax on. The room was clean and very spacious. Bathroom was also large and accommodating. The only con that we found the whole stay at La Residence was the nearby highway. Road noise can definitely be heard and be loud at times. It wasn't terrible but can understand how some people may have issue with it.

Pluses: Great location between downtown and wineries up north, beautiful grounds, clean and spacious rooms, free parking, free wifi, continental breakfast, amazing service

Minuses: Highway noise

Room Tip: The cottages are more expensive but further from the highway. Premium king rooms are enormous and p...
See more room tips
  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Tim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 2 September 2013
Dear Tim T,

We appreciate you offering feedback from your recent visit to us here in Wine Country.

It is always nice to read when guests have a great time here, along with making perfect use of being able to get around the valley easily due to our location.

It appears you stayed in our historic mansion, which has recently had a lot of updates to its appearance and decor, so it was great to see that you enjoyed it.

Please do not hesitate to contact us when your travels bring you back this way once more.

Thank you again for your review.

Best regards,
Graham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2013

My husband and I spend 2 nights at the La Residence and loved it! Location is great just on the north edge of Napa. The grounds are beautiful and the property is very well maintained. They offer a nice breakfast every morning and wonderful wine reception in the evening. We met some very nice people on our stay and were able to compare notes as to what to do each day. The staff was very nice and helpful and provided a nice little birthday treat for my husband. We can't wait to go back!

Room Tip: When we go back I will ask for a room not so close to the busy road.
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Aimee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 30 August 2013
Dear Aimee E,

We appreciate you taking the time to offer feedback from your recent visit to with us here in Wine Country.

La Residence is the perfect place to make new friends and get some inside scoop on whats happening in all corners of Napa Valley, with the deck overlooking our onsite vineyards the place where many new friendships are found.

We hope that when you return to enjoy some more R&R that you contact us directly so we can assist in finding the perfect room for you to enjoy another few days with us.

Thank you again for your comments, we truly appreciate them.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2013

Just got back from 3 days at La Residence and had an amazing time! We got upgraded to the 2 bedroom house and it was an incredible space. It was lovely for the 2 of us, but would be even better if you had 2 couples or a family. Loved the full kitchen and the mini kitchen in the master bedroom. Also loved all of the outdoor spaces.
The people were so nice, and everything clean and comfortable.
Food in the morning and cheese/wine reception in the afternoon both wonderful! Great selection and quality.
Can't wait to return!!

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Lindsay654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 28 August 2013
Dear Lindsay654,

To read that you had an amazing experience with us here at La Residence is music to our ears.

We know that enjoying Napa Valley to the fullest starts with a place to call home, allowing you to relax from the first second you arrive in Wine Country, to the moment you have to leave.

We hope that you remember your time with us fondly and hope to see you again soon.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Haven, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 August 2013

I was very surprised when I arrived at La Residence at the location--immediately adjacent to very busy and noisy Highway 29. Not being from the area, I relied on the photos and reviews of others and there is no mention of the proximity to the highway. There were many nice seating areas around the hotel, but you could not escape the roar of the highway and trucks speeding past.

The hotel itself is nice enough and our room was quiet. We stayed in a cottage king. For $400/night, I expected a more serene setting in the vineyards, and a more substantial or at least "higher end" breakfast. The continental breakfast could be done much better, with beautiful pastries and quiches from a local shop, and seasonal local fruit and dairy products. At that price point I don't expect Yoplait and AllBran, tired pastries, and sad looking fruit salad.

Our room was relatively clean, altough there was some serious black mold around the sink and tub that needs to be addressed. Again, at this price point, I don't expect to see that.

The evening wine tasting was a nice touch.

  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
4 Thank frankielovesscarlett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 22 August 2013
Dear frankielovesscarlett,

Thank you for taking the time to offer feedback following your recent visit to La Residence, we truly appreciate all guest comments as this helps us improve and be mindful of areas that may need attention.

While we are conveniently located to access the road network in the Valley, we can appreciate that it can be noticeable at certain peak traffic times of the day, which is quickly transitioned into the frogs singing by the ponds as the day moves into the evening.

As a staff, we have reviewed your comments and will look to ways in which we can improve the options we provide at breakfast, as we already have an artisan who provides our pastries and bread products fresh daily and try to offer many options for varying palates.

Any housekeeping items you noted have also been reviewed with staff and immediately remedied.

I would hope that you may give us another try in the future and if you wish to do so that you contact me directly, that way I can assist personally and offer you a stay more fitting with what our reputation is built on.

Once again, thank you for your feedback.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENZA Hotel

Property: SENZA Hotel
Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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