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“A mixture of styles” 3 of 5 bubbles
Review of SENZA Hotel

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SENZA Hotel
Ranked #5 of 30 Hotels in Napa
Certificate of Excellence
Newbury Park, CA
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A mixture of styles”
3 of 5 bubbles Reviewed 17 October 2013 via mobile

Let me start by saying that we had a lovely visit to the Napa area, but my standards are high for any place that is costing me $300/night...

Pros: beautiful grounds with lovely seating areas; clean; easy access to 29; wine and cheese in afternoons OK - cheese better than wines poured (we are in Napa, after all); breakfast options varied though quality a B (coffee OK, but I like it stronger)

Cons: shower stall TINY; the strangest fake fireplace I've ever seen, soft mattress, windows sealed shut, no Premium TV channels...

I would probably try somewhere else next time - maybe this is just what you get for a mere $300...

Stayed October 2013, travelled as a couple
Helpful?
Thank PeacefulGetAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 28 October 2013
Dear PeacefulGetAway,

We appreciate you taking the time to review your recent visit to La Residence and the feedback you provided is very valuable to us.

While it is nice to read that there were positives to your stay, we are disappointed to see that we fell short in certain areas.

I would like to let you know that as we enter the winter months, there will be a renovation of our existing rooms and also new buildings being added here on the property. With this in mind, i would hope that you may consider a return visit to La Residence to allow us to remedy any shortcomings on your first visit.

If this is something you might consider, please do not hesitate to contact me directly.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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624 reviews from our community

Traveller rating
    425
    135
    41
    18
    5
See reviews for
43
418
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27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fairfield, Connecticut
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

Perfect spot to launch wine tours and special dining. The cottages are wonderful and the hospitality is fantastic. Great coffee, pastries, fruit, etc. in the morning.Wine and cheese at day's end was always welcome and fun. Don't miss this place.

Room Tip: Be sure to reserve one of the cottages
See more room tips
  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rms101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear rms101,

We are happy to read that you found us to be a wonderful hideaway when visiting Napa Valley recently.

We hope that when your travels bring you to Wine Country again, that we get the chance to take good care of you once more.

Thank you again for your feedback.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

This was our fifth stay at La Residence in Napa and we will definitely stay there again on our next trip to the Valley. The rooms are cozy and unique. The morning breaksfast is not overwhelming but it is adequate for our purposes and the overall ambiance of this faciliity outweighs the somewhat sparse nature of the breakfast. The afternoon wine hour is fun and the outdoor patio provides a great setting to socilalize. There are lots of good places to stay in Napa Valley. This one is somewhat unique in that it is not really in the town of Napa, Calistoga or Helena. So don't stay here thinking yo will walk to a lot of activities. Do stay here if you want a comfortable room, warm/frinedly service and a very pleasant setting with easy access to the numerous wineries in Napa. .

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear Steve S,

We are extremely grateful for you visiting us for a 5th time. It is always fantastic to read how our long time friends see us as their home away from home in Wine Country.

Your review is very detailed in offering a summary of our attributes and what we do best, which is make all our guests feel at home and relaxed.

When you plan your 6th visit, please do not hesitate to reach out to us to allow us to take care of you once more.

Thank you again for spending time with us recently.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, GA USA
Level Contributor
240 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

This is a very nice property with good location, very nice rooms, and polite staff. Pricing was very reasonable with well above average and included complimentary internet as well as wine and cheese tasting 6PM - 7PM. Highly recommended

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GSSATLANTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear GSSATLANTA,

Thank you for your recent visit to the Napa Valley and also to La Residence.

We appreciate you taking the time to review your recent visit with us. It is great to read that you were able to enjoy the amenities we offer and would recommend us to others.

When you visit Wine Country once more, we hope to be able to take care of you again.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogota, Colombia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 10 October 2013

I am not sure if the "country" experience is the best for the wine country. La Résidence location, by the highway between Napa and Yountville limits the possibility of a good long walk without having to drive for a few miles and park your car. Besides from that it is perfect!
Good service, professional and kind. Our room was big, comfortable and silent. The continental breakfast's choice is wide. The evening wine serving with wines from the owner's winery excellent.
So if you like the country experience this is as good as it gets.

Room Tip: Ask for a room in "the mansion"
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Juan U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear Juan U,

We appreciate you taking the time to offer feedback from your recent visit to La Residence.

We are very lucky to have a great location that provides privacy and seclusion, yet the flexibility to navigate the valley more conveniently.

We are happy to see that you enjoyed the property and the amenities we offer. Should your travels bring you this way once more, we hope that you will consider La Residence again as a place to stay in Wine Country.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keller, Texas
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 October 2013

My husband and I just returned from a wonderful trip to Napa Valley. We booked a room at La Residence a few months before our trip. Candy was very sweet and sent an email to see if we needed help with scheduling any tours. She gave us a great recommendation for a private driver on Saturday so that we could enjoy the wineries without worrying about driving in a new area. She also made our appt at Round Pond olive mill (highly recommend) so we really appreciated her help in this area.

We had a room on the 3rd floor in the mansion which was the building furthest from the street. Yes, I did hear street noise in the middle of the night. Not so loud that it kept me up but when I got up to use the restroom I did notice it. The building was very charming and we loved the creaky wooden floors and old doorknobs. We usually stay in nice hotels when we travel so this was something different. It just felt very Napa to us. The grounds were very pretty and peaceful. We did not utilize the pool or hottub but they looked nice. They had a nice little sitting area with chairs and a fireplace pit. The room was cute- the beds and sheets were comfortable. The bathroom was small (the shower was tiny) but that wasn't a huge deal breaker for us. The iron leaked water and didn't really steam much but again, not the end of the world.

The wine and cheese reception each night was a nice touch. Breakfast each day was simple- oatmeal, pastries, fruit and coffee and juices. You won't find many hot items but we are not huge breakfast eaters so this was fine for us.

There are over 450 wineries in Napa and this hotel was in a good spot. Right off the main street and you just head north to get to everything. All the little towns are close to each other and nothing seemed too far out of our way.

The ladies at the front desk were very nice and helpful when we asked for dinner advice. They printed off directions for us and that was much appreciated. The little Bistro Giovanni down the road had great Italian food. It's pricy but every place we ate in Napa was.

Robert Mondavi winery is a must. Very pretty and super educational. Learned a lot about wine and how it's made.

Del Dotto was very pretty and the caves were awesome. Generous tastings too.

Peju and Salvestrin were smaller wineries..... both decent.

We LOVED Round Pond olive tour. They practically fed us lunch and the oils and vinegars were so good we had some shipped home.

The castle winery (can't remember the name.......Castillo I think) was very different from the others.

We had an amazing trip and hope to go back some day. There are so many neat places to stay and wineries to see that you could go 100 times and have a different experience each time. Napa overall is so beautiful and relaxing. We enjoyed La Residence and would stay there again and would recommend to anyone going.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank townie75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear townie75,

Thank you for your very detailed feedback following your recent visit to us at La Residence. We truly appreciate the chance to take care of our guests and create experiences for them to remember for a long time to come.

When you next find the time to travel out to Wine Country, please do not hesitate to contact us directly to allow us to take good care of you once more.

Thank you again for your review.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

I want to start by saying we have not stayed here yet however I felt compelled to write and say we are so looking forward to hosting our wedding accommodations here next year.
The staff, esp Alana have been so tremendously helpful. Prompt on returning emails, always open to providing tips & so much more. I can not wait to return and update this review on what a wonderful experience we had. Thank you La Residence

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Service
Helpful?
Thank bumblebeewaxing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LaResidenceNapa, General Manager at SENZA Hotel, responded to this review, 15 October 2013
Dear bumblebeewaxing,

Thank you for taking the time to review the service you have received from us here at La Residence already.

We look forward to taking good care of you once you arrive also!! Please do not hesitate to let us know if we can be of further assistance prior to your arrival.

Thank you again for your comments.

Best regards,
Graham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SENZA Hotel

Property: SENZA Hotel
Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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