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“Nice Property and Wonderful Staff”
4 of 5 bubbles Review of SENZA Hotel

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SENZA Hotel
Ranked #3 of 30 Hotels in Napa
Certificate of Excellence
Alameda, California
Level Contributor
73 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice Property and Wonderful Staff”
4 of 5 bubbles Reviewed 30 June 2009

Hubby and I were looking for a place to stay for the Memorial Weekend Holiday as we had a weekend full of activities and had not yet had the chance to look at lodging. We were able to get a great rate through Expedia (better than a lot of crappy properties, and better than the nearby Marriott) for La Residence. I was particularly excited as I've heard great things about it.

We ended up in Napa early for our full day of tastings. On a whim, we called La Residence to see if they could accommodate an early check in (thinking this would never happen), and they were able to get us in before 10 AM. WOW. Particularly for Napa - wow, and with a smile.

The room was lovely, but a bit smallish. You're not allowed to use the fire place in May (not that we wanted to, but it's a romantic notion, isn't it?), FYI. The bed is very comfortable bed and has nice high threadcount linens. Our bathroom was small (shower only in our room) and had nice smelling Molton Brown toiletries. Antique or antique looking furnishings added a nice vibe. The TV was a small flat screen, but the hotel does not offer on-demand movies. They did, however, have a small selection of movies to check out at the front desk.

The breakfast room is nice, but nothing special. They have an area for serve yourself coffee, tea, juice and pastries. You choose a table, and then the server will come take your order (choice of one of the two hot entrees of the day - changing daily, and fruit).

The property is owned by the same folks who own Hall Winery on 29, and they offer a daily afternoon wine tasting which you can sample their wines. We never made it due to the timing - we were either hitting the last open wineries or heading off to earlier dinner reservations.

There is a pool on property, but we did not use it - the heater was out. Given our weather was pretty cool for that time of year, we probably wouldn't have swam anyway. We did, however, use the hot tub - nice, not too hot, maybe 10 feet across, and all to ourselves.

All in all, lovely property. Good location. This property is a lovely and quiet (despite being just off 29), and a good value for your money (particularly in comparison to many of the other Napa properties out there).

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaliGirl510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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634 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (170)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Carrollton, Ga
2 reviews
5 of 5 bubbles Reviewed 3 June 2009

Hi my husband and I wanted to stay close to restaurants and wineries this was the best wxperience ever. It exceeded our expectations!! The staff was wonderful, very helpful. Our room was cozy and romantic. Thank you to all the staff and the Hall family for making our anniversary so memorable. We love you!! The Lanes

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CLane1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 27 May 2009

We just got back from Napa on 5/26/09. Each year we go with another couple over Memorial day weekend. I choose La Residence because of tripadvisor. The room was large, clean and very Modern. For breakfast you have two choices on the menu, different each day. Great coffee and fresh fruit also. In the evening they have Hall wines (Because that is who owns the Inn) with snacks. The outdoor seating, Hot Tub and over all feeling of this Inn was WONDERFUL. We will be back for sure.

  • Stayed May 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank golfcrzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sacramento
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 21 May 2009

Don't, under any circumstances, pay for their "worry free wine tasting package." Over the phone they told us they would book our tastings and a car for the day. The car was an hour late, the limo air conditioning was broken on a 100 degree day, and the hotel had only booked one tasting. The rest of the day was up to us....and we had to ride around in an awful limo with no a/c.....we felt like we were trapped in a hairdryer. The hotel is pleasant enough. Small rooms that need updating, but decent. If you are a clean freak, then you should know there were a bunch of someone else's hair in the shower when we checked in--ewww. No room service, no on demand tv etc, but the hotel itself is so-so--certainly not luxury in the least. They did end up crediting us a small amount for the "worry free wine tasting" fiasco, but then put a $50 charge on my card so they could mail back my phone charger I forgot. They promised to refund the approx. $45 out of the $50 they took out of my account. I wouldn't stay there again--it's far overpriced and I felt the $50 charge for sending me back my phone charger was over the top. They are out to make $$. Staff is nice, but I wouldn't recommend to anyone nor stay there again. And...it was our first anniversary and the first time we had left our sweet 9 week old baby with grandma-so I expected perfection-and was sorely let down. All that for $1000 for two days-go somewhere else folks.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank katiezzzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 20 April 2009

I was looking for a charming B&B for our stay in Napa - it was my wife's birthday. We were recommended the La Residence Inn. It is a good B&B and service is what you expect. Location is good - just off Hwy 29 next to Bistro Don Giovanni. The room was well appointed (albeit small) with comfortable bed and nice linens. Bathroom is small and had Molton Brown toiletries. The TV's (small flat screen) reception was not so good. The breakfast room had juice and pastries - ok decor. I recommend the attached outdoor patio to have your breakfast. The breakfast was good, but very weak coffee. La Residence has a daily wine tasting which you can sample Hall's wines - we never attended because we were always out in the vineyards. We tried using the outdoor jacuzzi, but it did not work (the attendant tried to start it many times). All in all we liked the inn and would come back.

  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PD2K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 January 2009

We had a great time in La Residence. They had excellent service over there. We stayed upstairs in the main building. The room was pretty decent size but the queen bed was a bit small. The bathroom was very spacious with a modern touch. The property itself was not too big. We went in low season so it's pretty quite. Their breakfast was excellent. It's not continental breakfast....they have different menu every day. Their vegetable omelette & banana bread french toast were the best. I'd definitely stay here when I go to Napa next time. Also they have a book of restaurant menu. It's very helpful.....

  • Liked — Breakfast
  • Disliked — the bed is a bit small
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CutiePiggy08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 10 December 2008

This is our second time at La Residence for Thanksgiving. We continue to love this B&B hotel. But we cannot give them 5 stars- here are some of our observations. 1) the rooms are too small for $259 / night before tax. A price of $210 would be already plenty. 2) The beds are designated as queen size, but to us they felt kind of tiny. 3) Pillows were stuffy, cheap and uncomfortable. 4) Mattresses were not firm enough; after 7 hours of sleep, I woke up with some back pain; guess I am used to an expensive orthopedic mattress at home, and your mattress wasn't like that. If my spouse moved during the night, I almost got ejected out of the bed. A spring mattress in 2008? Please replace, urgently! We went to a Hilton in SF immediately after La Residence, and we were amazed how much better their beds were, and the pillows were amazing compared to yours! The Hilton hotel in Chinatown was just a fraction of the price. 5) In 2007, your hotel offered a complementary set of firewood to guests. Additional set were available for a small charge. This year, there was no firewood... What do we do with an empty fireplace? Maybe due to the economy you're cutting costs, but for $259 per night before taxes, I'd say this was a great touch and we really missed it. On the positive side, we like the CD / radio player + flat screen TV with DVD player in the rooms, and your stylish bathrooms. The breakfast & the happy hour with wine tasting at 6:00 PM are just outstanding. All in all the hotel is still great, but we insist you should fix the items we listed. Best of luck with your business.

  • Stayed November 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank mikichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENZA Hotel

Property: SENZA Hotel
Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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