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“Great Hotel!” 5 of 5 bubbles
Review of SENZA Hotel

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SENZA Hotel
Ranked #5 of 30 Hotels in Napa
Certificate of Excellence
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Hotel!”
5 of 5 bubbles Reviewed 28 August 2007

We stayed at La Residence in Napa Valley on a Sat/Sun night in late August 2007. We got super lucky - we booked the room only a few days in advance and got a king room (not a suite). Cost was $425/$325 per night respectively.
I would absolutely recommend this inn & plan to stay there again. The location is good, not in the middle of the craziness, but not too far away. Someone said that they were bothered by the road noise -- I didn't hear it at all. Honestly, it was not an issue in any way.
Breakfast was included in our rate & it was great both days; pancakes w/ bacon & eggs with shrimp (they were great about substitutions also). Plus it goes till 10 so you don't have to get up too early if you don't want to.
The room was clean & you got a free bottle of wine. Bed was comfy, towels & robes were fluffy. Felt like a B&B but since there are a few buildings it was more private (I think 40 rooms total). Parking was easy & it's not hard to get there from the road.
The hot tub was great - big, clean & not too hot or cold. The pool looked a tad dirty - this was my only problem & since I wasn't dying to go in, it was no biggie.
Best of all was their complimentary wine hour from 6-7 - good appetizers & great wine generously poured.
Very romantic & worth the price.

  • Liked — overall experience
  • Disliked — pool looked a little bit dirty
  • Stayed August 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank anners49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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624 reviews from our community

Traveller rating
    425
    135
    41
    18
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Laguna Hills, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 August 2007

Stayed July 28-31, my wife and I just got back to the "real" world. Felt obligated to sit down and write the world to let them know what an excellent stay we had at La Residence in Napa - Edric and Alex were just awesome - very helpful and always looking to make your stay better. The morning breakfast was five star quality prepared fresh by world famous chef. The coffee was fresh grind every morning (how many resorts can attest to that) and the food was excellent. The newly owned resort (by Hall Family and Winery) appears to have been a huge plus and upgrade! The nightly wine hour was excellent serving of course Hall Wine with an assortment of fine cheeses, breads, olives, meats, and fresh fruit. The room was always very neat and well prepared. Ours had a distress pine desk and a poster bed with a large pine entertainment center with tons of storage. Nice wet bar with refrigerator also accompanied the room filled with cold waters and sodas. Huge bathroom. You really have the best of both worlds staying at the La Residence........you have the comforts, convenience and friendly personal service of a B&B style Inn but also have the luxury and upgrades of a 5 star hotel. Also, the refreshing pool and spa were very inviting and great to come home to after a full day of wine tasting - it was a good sobering experience if you know what I mean after a full day of tasting. Can't wait to go back. Great memories remain. Did not get a chance to tour Hall Wineries due to lack of time but definitely will next trip. Excellent location as well, 5 or 6 quality wineries all within a 5-6 minute drive of the resort.

  • Liked — small resort B&B feel with the luxury and amenities of a five star resort
  • Disliked — none
  • Stayed July 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Cabernet23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
192 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 bubbles Reviewed 23 July 2007

My husband and I stayed here for three nights in June. The property was chosen for us (as part of an auction item for a charity event we attended). Prior to booking we reviewed the inn's website and read reviews on tripadvisor.com.

The king suite we booked was spacious, clean, with fine linens and a lovely deck (not private) off the entrance to the room. Two comfortable chairs on the deck overlooking a few rows of grape vines and a soothing water feature. There are many "water features" on the cozy property. This is likely to obscure the noise from the nearby highway. It works.

The service was very attentive. We are not people who typically choose to stay in an inn. They are a bit too cozy for us. However, we would highly recommend it to people who like the atmosphere of an inn. It is in the town of Napa and not within walking distance of anything except the wonderful restaurant, Bistro Don Giovanni. We did take a walk in the neighborhood behind the inn. Not picturesque but got us some exercise so we were pleased. We sat by the pool one afternoon. It is very small but has about 10-12 chairs around it. Bottles of water were brought out to us without asking. Towels were already stacked nearby.

The concierge arranged a driver for us to hire so we could visit several wineries and restaurants. That was a big hit. The breakfasts were pleasant and tasty but not overly generous (rarely have I been served 1/2 a waffle, why not the whole thing?)

La Residence is a lovely place and was a great home base for our adventures in Napa Valley.

Stayed June 2007
Helpful?
1 Thank mlizBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 July 2007

This Inn is fantastic. This was our 3rd trip to Napa & the Inn was the best place we stayed so far. The grounds are beautiful and the rooms are very nice (comfy beds!) but the best part about this Inn is that the staff makes you feel very welcome. Breakfast is very nice but the wine hour is great. We ate so much food at the wine hour that we didn't go to dinner. The Inn is owned by the Hall winery and you receive a free full bottle of wine in your room when you check in. The rooms are a bit more expensive than some hotels but once you factor in the free breakfast, wine & food in the evening and the free bottle of wine, you've recapped some of that cost. The hot tub is well landscaped and private, there are plenty of seating areas around the property and the patio furniture is top notch (think Pottery Barn). The pool temp is a bit cold the the pool area is small but we spent most of out time in the hot tub. The crowd did seem to be older (think 50's) and my wife and I are in our 30's but that was OK. Also, be sure to eat at the Italian place down the room. We had a great dinner (not too expensive) and brought our free bottle of Hall wine ($20 corkage fee), best of all, after drinking the bottle of wine, we only had to walk a block to be back at our hotel room. Trip advisor gives the Inn only 3 stars but this is at least a 4 star property. My only concern was why no AAA discount?

  • Liked — Location to wineries, evening wine and cheese, make us feel welcomed
  • Disliked — small flat screen tv, no AAA discount, pool could be warmer
  • Stayed July 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank markfromboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange County, Ca
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 June 2007

We booked this stay through Expedia and found the reviews here to be a bit alarming. Either they loved it or hated it. After experiencing our stay we are baffled why ANYONE could have ANYHING negative to say about this FABULOUS place.
The grounds are meticulously manicured, the rooms are far superior to the stays we've had at more "upper end" resorts but the real jewel here is the service. From the moment we arrived until the time we left we were treated as if we were the only guests staying there. Every request or need was met with a smile and prompt, curteous compliance. After the fact we were asked if it was up to our expectations and in every case, the service FAR exceeded our expectations. Have a request? Need reservations? Ask the front desk and if it's evenly slightly possible it will be taken care of cheerfully and promptly by the staff on duty. This was our first trip to Napa and while there are other places that looked intriging to try next time there's nothing that would cause us to vary from this "bird in the hand" we discovered in Napa. The property was recently purchased by the Hall family of the Hall winery. Breakfast is complimentary and NOT continental but always something gourmet and delicious. 6PM comes the complimentary wine and hors derves (sp?) that are on par with any resort one could pay for. The wine is a selection of one of the Hall family's most current offering and on all 3 days we were there it was exquisite. I hesitate to write this gleaming review of this property as I'm afraid it might cause our little known jewel to become a popular destination for all travelers to Napa however, I feel that the extraordinary experience we had deserves the accolades I'm writing here. If you're in Napa and looking for a GREAT lodging experience, DON'T miss La Residence....We certainly won't!

  • Liked — The service and accomodations
  • Disliked — What's not to like?
  • Stayed June 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank Napa_Neubie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 11 May 2007

My husband and I went to Napa to celebrate our 30th wedding anniversary. We stayed at LaResidence. It was such a disappointment.
They didn't acknowledge our special date. The food was not good. The pool was extremely dirty and the room was dark and undesirable. I
would not recommend this place to anyone.

  • Liked — nothing
  • Disliked — everything
  • Stayed May 2007, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Forest, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 April 2007

This amazing and georgous hotel is not to be missed by anyone. From the moment you arrive with the beautiful grounds to the minute you enter your room, you will feel as if you have reached heaven. This very charming property is well kept and in perfect condition. From the rooms to the great morning breakfast, it is the perfect spot for anyone. The wine and cheese hour is delightful while sitting outside looking at the vines and georgous fountains. James the GM is nothing but class. He took care of our every need and even booked us on a great wine tour. I can only say that I cannot wait to check in again!

  • Stayed April 2007, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank WINEGURU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SENZA Hotel

Property: SENZA Hotel
Address: 4066 Howard Lane, Napa, CA 94558-1324 (Formerly La Residence)
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Napa
#4 Romantic Hotel in Napa
#5 Business Hotel in Napa
#9 Family Hotel in Napa
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — SENZA Hotel 3.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
La Residence Hotel Napa
La Residence Napa
SENZA Hotel Napa, Napa Valley, CA

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