We arrived at 9 pm and there was nobody in the front desk. few weeks ago, we sent a E-mail that we might arrive at night but there was no reply. No one answering phone and we spend more than an hour and had to leave the hotel.
The next day, we came back to the hotel and tell the staff what happened last night but they never tole me " I'm sorry" they just say " Do you wanna refund or not?" How rude they are!.
And don't be taken in by the photo. there was no wine or cheese. The breakfast was not fully served, and you should choose only 3 thing among the list.
- Official Description (provided by the hotel):
- The Bel Abri Napa Valley Inn has the charm of a Inn and the amenities of a boutique hotel. Newly renovated in a modern, classic style, our intimate Hotel is designed to provide you with the utmost comfort and privacy. We look forward to having you stay with us on your next visit to Napa Valley California. ... more less
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- Also Known As:
- Bel Abri Napa Valley Hotel Napa
- Country Inn Napa
- Napa Country Inn
- Bel Abri Napa Valley Inn CA