We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't go. Got scabies from the room.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hawthorn Suites by Wyndham Napa Valley
Ranked #19 of 30 Hotels in Napa
Lafayette CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Don't go. Got scabies from the room.”
Reviewed 22 November 2009

What else can I say? Slept in the room (one night) by myself, developed scabies 4 days later. Kid and wife did not have or get them. Thankfully got rid of it with treatment. Parent company sent an email shifting blame to the local franchisee, the local franchisee at least looked into the matter-though denied I could have contracted it from their place. Buyer beware, you may get more than you bargained for with a stay there.

  • Stayed October 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LafayetteCASrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hawthorninnnapa, General Manager at Hawthorn Suites by Wyndham Napa Valley, responded to this review, 25 November 2009
After hearing of the guest’s complaint, we promptly called our licensed pest control company to check the room the guest occupied. We were informed that they found nothing. They also stated that based on industry expertise, scabies are virtually impossible to contract without human to human contact. It is unfortunate that the guest has this specific skin issue. However, we are troubled that this reviewer feels as if he obtained this infection from our hotel; once again, human to human contact is necessary.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

829 reviews from our community

Traveller rating
    214
    326
    192
    55
    42
See reviews for
194
373
33
81
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
California
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 August 2009

HOTEL. An affordable weekend getaway. Save the money for the wine—you’ll do plenty.

STAFF. Accommodating and pleasant.

ROOM. Surprisingly larger than expected with small living area with couch and desk.

LOCATION. Conveniently located on main road and minutes from the Downtown area—across the bridge.

ATTRACTION. Most wineries are just a short drive away.

TIP(S). Our favorite is V. Sattui. Bring a sheet/ blanket and enjoy a picnic outside.

  • Stayed March 2006, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GQ_Trippin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
1 review
Reviewed 23 July 2009

This hotel was very nice. It has many local stores around as well. The service was great ans the room was clean. Pool was a little small very relaxing.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michipink16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Area
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2009

There are not many hotels in Napa that will allow a 1 night stay during the summer - but this is one of them. With that said, I would not stay here again. I was surprised to see a property with doors facing out. One 1 side is a car dealership - on the other a side an empty auto body shop....not such a nice view.
After using the tub sitting inthe middle of the room, the water pipes dripped in the walls all night long. I was unable to get the room to cool and once the fan turned off, you could here road noise all night long.
I complained at check and the price of the room was reduced to the non-jacuzzi room price , but as far as the rest of the issues - he said I would have to contact the manager.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lexiloo78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Napa hotels

Show Prices
Show Prices
Show Prices
Show Prices
Midlothian, Virginia
Level 5 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 October 2008

An ok place to stay. I booked a room with a jacuzzi but the jacuzzi did not work. at first they said they would move us to a new room and were on their way to drop of the keys but then called and said that room was already rented so we were stuck. they did reduce our rate to the same as a room without a jacuzzi.
the hot breakfast was better than I had expected; eggs, potatoes, bacon, coffee, cereal, fruit, muffins, juice.
the room was clean, no frills. much cheaper than some of the other places in Napa. If I had to do it again, I would probably consider John Muir.

Stayed October 2008
Helpful?
1 Thank toddkddot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, AZ
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 July 2008

Your average budget accommodations. I don't particularly like staying at hotels where the entrance to the rooms is on the outside of the bldg. but I was only here for one night. Lovely breakfast buffet incld. in price which is an added bonus. Beds not comfortable, but sleepable. Incld. small fridge, tiny bathroom with toilet and shower and vanity/sink on the outside of bathroom. Carpets need replacing as they are worn. All in all okay for someone not requiring anything luxurious or long term.

  • Liked — $$$$
  • Disliked — Needs updating and carpet replacement
  • Stayed September 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank awright517
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois, USA
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 June 2008

We needed a place in Napa/Sonoma where we could spend a Saturday night. Most of the B&B's we looked at had two-night minimums, so even though we were prepared to spend more than the Hawthorn costs, we weren't able to.

We called Inn at Sonoma and were referred to a phone number, I think called StaySonoma, where supposedly they had access to which hotels had short-notice rooms available. We took the Hawthorn because it was in a decent location (we had a car available) and was $189 (about $205 total = high taxes).

The Hawthorn was acceptable. Room was clean. Bathroom was acceptable, but not great. Service guy was friendly and referred us to a fantastic vegetarian restaurant (Ubuntu) which we much appreciated.

The hotel room entrances are on the outside of the building. Ours faced the parking lot. I would have preferred a hotel with doors inside the building, but didn't realize this in time before we booked. Not exactly my idea of how one should enjoy themselves in wine country, but we managed to spend the money we saved on our room -- and spent it on wine and great food. Copia and Oxbow are both great places to stop.

  • Liked — Proximity to downtown Napa (couple mins by car)
  • Disliked — Door faced outside.
  • Stayed June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelingG123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Napa hotels
0.4 mi away
Best Western Plus Inn At The Vines
1.6 mi away
Best Western Plus Elm House Inn
0.5 mi away
Hampton Inn and Suites Napa
Show Prices
Show Prices
Show Prices
3.9 mi away
Napa Winery Inn
Napa Winery Inn
#13 of 30 in Napa
645 reviews
4.3 mi away
Ivy Hotel Napa
Ivy Hotel Napa
#26 of 30 in Napa
798 reviews
1.7 mi away
RiverPointe Napa Valley Resort
Show Prices
Show Prices
Show Prices

Been to Hawthorn Suites by Wyndham Napa Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Napa Valley

Property: Hawthorn Suites by Wyndham Napa Valley
Address: 314 Soscol Ave, Napa, CA 94559-4006
Phone Number:
Region: United States > California > Napa Valley > Napa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Napa
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Napa Valley 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Hawthorn Inn & Suites Napa Valley provides exceptional, yet affordable, boutique style hotel accommodations in downtown Napa in the heart of the Napa Valley wine country, with in-room spa tubs, complimentary breakfast, and high-speed internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travel Republic (UK), Hotels.com, TripOnline SA, HotelQuickly, Cancelon, Evoline ltd, getaroom.com and Ebookers so you can book your Hawthorn Suites by Wyndham Napa Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham Napa Valley Hotel Napa
Hawthorn Suites Napa
Hawthorn Suites By Wyndham Napa Valley CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing